Top 10 Best Collection Agency

Our listings showcase trusted collection agencies that specialize in debt recovery services for businesses across various industries. These agencies are chosen for their professionalism, ethical practices, and high success rates in recovering outstanding debts.

American Consumer Credit Counseling

West 5th Street, Los Angeles, California
4.6 (1469 reviews)
  • Financial education
  • Debt management services
  • Credit counseling

American Consumer Credit Counseling has an average rating of 4 from 12 reviews. The rating indicates that most customers are generally satisfied. The More Detail

Get pricing & availability

The Cardoza Law

Market Street, San Francisco, California
4.5 (272 reviews)
  • Legal services
  • Consumer Law
  • Auxiliary legal services
  • See More

You can get a lawyer to stop debt collection harrassment, robocalls, and credit reporting errors with no money down. History Established in 2014. More Detail

Get pricing & availability

Law Office of Paul Mankin, APC

Turquoise Street, San Diego, California
4.2 (541 reviews)
  • Health/injury and disability
  • Consumer Law
  • Personal Injury Law
  • See More

Vigorous consumer representation lemon law; auto dealer fraud; and collection harassment claims. Meet the Business Owner Business owner informatio More Detail

Get pricing & availability

Benjamin, Chaise & Associates

Platt Avenue, Los Angeles, California
4.9 (83 reviews)
  • Standard Contingency Based Collections
  • Results-Driven
  • Best Debt Collection Specialists
  • See More

Welcome to Benjamin, Chaise & Associates, your trusted commercial debt collection agency in Los Angeles Our team of collectors are experts in skip More Detail

Get pricing & availability

Cedars Business Services, LLC

Las Virgenes Road, Los Angeles, California
4.0 (499 reviews)
  • Financial Services

We are a nationally licensed debt collection agency providing domestic and international debt recovery services for businesses, schools and municipali More Detail

Get pricing & availability

Lawson Hamilton & Associates

North Glenoaks Boulevard, Los Angeles, California
4.6 (69 reviews)
  • commercial collection
  • financial collection
  • healthcare collection
  • See More

With over a decade of experience, Lawson Hamilton & Associates specializes in collections for several industries including: Healthcare, Government, Co More Detail

Get pricing & availability

The Judgment Solutions

South Spring Street, Los Angeles, California
5.0 (37 reviews)
  • Auxiliary legal services

Specialties We purchase your judgment on a "future pay" basis, without application fees or up-front costs of any kind. We cover all costs and expense More Detail

Get pricing & availability

JMH & Associates

West Alameda Avenue, Los Angeles, California
4.7 (18 reviews)
  • Collection
  • Legal Resolution and Judgments
  • Credit Reporting
  • See More

Welcome to JMH & Associates, your trusted debt collection partner based in Los Angeles, California, proudly serving clients nationwide. As a professio More Detail

Get pricing & availability

The Kaplan Group

Ravizza Avenue, San Jose, California
4.5 (18 reviews)
  • in House Law Firm
  • Background Investigation
  • Debt Relief Services
  • See More

Founded in 1991 by a trailblazer in modern debt collection, The Kaplan Group ranks among the top commercial collection agencies in the nation. We spec More Detail

Get pricing & availability

Grey Judgment Enforcement

East Washington Boulevard, Los Angeles, California
4.1 (25 reviews)
  • Process Servers
  • Process serving

Specialties GR ISIDRO Judgment Recovery is dedicated to the enforcement of court judgments. We purchase your judgment on a 'future pay' basis, withou More Detail

Get pricing & availability

Frequently Asked Questions

A collection agency specializes in recovering unpaid debts from individuals or businesses. When a company is unable to collect overdue payments from customers, they hire a collection agency to pursue the debt. Agencies use phone calls, emails, and legal notices to encourage payment. In extreme cases, they may initiate legal action to recover the owed amount.

Businesses should consider hiring a collection agency when:

  • Invoices are 60–90+ days overdue
  • Customers have ignored multiple payment reminders
  • The company lacks the resources to chase down payments
  • The debt is large enough to justify the cost of collection services

Most collection agencies work on a contingency basis, meaning they only get paid if they successfully recover the debt.

Not necessarily. Reputable collection agencies use professional, ethical approaches to recover debts while preserving the customer relationship. Some agencies offer "soft collections", where they politely remind debtors and try to negotiate payment plans rather than using aggressive tactics.

Debt collection agencies must comply with the Fair Debt Collection Practices Act (FDCPA), which prohibits:

  • Harassing or threatening debtors
  • Calling outside of allowed hours (before 8 AM or after 9 PM)
  • Misrepresenting the amount owed
  • Contacting debtors at work if prohibited

Businesses should choose an agency that follows ethical debt collection practices to avoid legal risks.

Collection agencies typically charge in one of three ways:

  • Contingency fees: 25%–50% of the collected amount (common for unpaid invoices)
  • Flat fees: $10–$50 per account for "soft collections"
  • Hourly rates: Used for legal debt recovery cases

The cost depends on how old the debt is—the longer the account has been overdue, the harder it is to collect, so fees tend to be higher.