Top 10 Best Collection Agency
Our listings showcase trusted collection agencies that specialize in debt recovery services for businesses across various industries. These agencies are chosen for their professionalism, ethical practices, and high success rates in recovering outstanding debts.
Midland Credit Management Inc
Camino De La Reina, San Diego, California- Debt Relief Services
Midland Credit Management is a national financial services company that helps consumers resolve past-due debt obligations. By providing customers with More Detail
USCB Inc
South Grand Avenue, Los Angeles, California- Bad debt collections
- A/R conversion management:
- Collections
- See More
How many healthcare-related businesses have you encountered that are 100% employee-owned? We’re guessing not many. And USCB isn’t only unique in t More Detail
Caine & Weiner
Sepulveda Boulevard, Los Angeles, California- Financial Services
- Accounts receivable management
- Global receivable solutions
- See More
Specialties For over eight decades the world's leading businesses have relied on Caine & Weiner's team of certified collectors to collect their bad d More Detail
Frequently Asked Questions
A collection agency specializes in recovering unpaid debts from individuals or businesses. When a company is unable to collect overdue payments from customers, they hire a collection agency to pursue the debt. Agencies use phone calls, emails, and legal notices to encourage payment. In extreme cases, they may initiate legal action to recover the owed amount.
Businesses should consider hiring a collection agency when:
- Invoices are 60–90+ days overdue
- Customers have ignored multiple payment reminders
- The company lacks the resources to chase down payments
- The debt is large enough to justify the cost of collection services
Most collection agencies work on a contingency basis, meaning they only get paid if they successfully recover the debt.
Not necessarily. Reputable collection agencies use professional, ethical approaches to recover debts while preserving the customer relationship. Some agencies offer "soft collections", where they politely remind debtors and try to negotiate payment plans rather than using aggressive tactics.
Debt collection agencies must comply with the Fair Debt Collection Practices Act (FDCPA), which prohibits:
- Harassing or threatening debtors
- Calling outside of allowed hours (before 8 AM or after 9 PM)
- Misrepresenting the amount owed
- Contacting debtors at work if prohibited
Businesses should choose an agency that follows ethical debt collection practices to avoid legal risks.
Collection agencies typically charge in one of three ways:
- Contingency fees: 25%–50% of the collected amount (common for unpaid invoices)
- Flat fees: $10–$50 per account for "soft collections"
- Hourly rates: Used for legal debt recovery cases
The cost depends on how old the debt is—the longer the account has been overdue, the harder it is to collect, so fees tend to be higher.