Elizalde Construction - Concrete Contractor Claim business

4.8 (10 reviews)

License# 699766

About

Family owned and operated Our mission is simple: We aim for the best! We are big enough for any job and small enough to listen to your needs. Jim Elizalde started his concrete career in 1977 as a laborer for a large concrete company in Vallejo, California. He went on to become a project manager for that company. One of the largest...... See More

Services Offered

Driveways
Patios
Retaining Walls
Mow Strips
Walkways
Foundations
City Sidewalk
Commercial Foundations
ADA Ramps
Colored Concrete
Stamped Concrete
Sealed Concrete
Dump Truck & Tractor

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Reviews

5 (2 reviews)

4.5 (8 reviews)

A Quick Look at Customer Sentiment

The reviews generally applaud the expert craftsmanship, clear communication, and professional service offered by Elizalde Construction, with clients praising the team's detailed work and fair pricing. While most customers appreciated the design insights, prompt scheduling, and neat job execution, there were concerns about inconsistent follow-up and issues with cleanup that indicate areas for improvement.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Elizalde Construction - Concrete Contractor. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Most customers experienced a high level of satisfaction, expressing gratitude for the quality work and professional service. However, one reviewer voiced strong dissatisfaction due to unresolved cleanup issues, which slightly marred their overall impression.

Service Quality & Expertise

Reviewers consistently highlighted the company’s expertise, noting the valuable design suggestions and high-quality workmanship. Kyle and Jim were mentioned as key representatives who inspired confidence through their knowledge and attention to structural and visual details.

Customer Service & Communication

Several reviews praised the clear and responsive communication, with proactive updates and a personal touch that included regular check-ins and the sharing of progress photos. Nonetheless, one reviewer encountered communication lapses, particularly regarding unscheduled follow-up visits and post-project cleanup, which left room for improvement.

Value for Money & Pricing Transparency

Customers felt that the pricing was fair and competitive, with straightforward quotes and reasonable costs for quality work. The emphasis on value was evident in comments about clear pricing and the satisfaction derived from the final outcomes.

Timeliness & Efficiency

Reviews noted that several projects were initiated and completed within the promised timeframe, with one customer highlighting an early morning start and swift execution. On the other hand, delays in post-project tasks such as form removal and cleanup were mentioned by one dissatisfied reviewer.

Professionalism & Trustworthiness

The majority of feedback appreciated the professionalism of the team, noting meticulous work and strong ethical conduct throughout the projects. However, lapses in supervising some aspects of the work, particularly the hidden leftover materials, were a concern for one client.

Facility, Environment & Ambience

While the reviews did not focus extensively on physical facilities, the clean and organized workspaces created by the crews were noted, contributing positively to the overall ambience of the completed projects.

Accessibility & Convenience

Customers found the business easily accessible, with prompt responses and convenient in-person consultations. The ease of scheduling and clear initial assessments contributed to a welcoming service experience.

Problem Resolution & Follow-up

Proactive follow-up was a highlight among many clients, especially when handling project updates and explaining progress details. Conversely, one review indicated a breakdown in follow-up related to final site cleanup, suggesting that enhanced post-service monitoring could be beneficial.

Unique Strengths & Areas for Improvement

Unique strengths include the technical proficiency of the team, personalized design advice, and efficient execution when communication flows smoothly. Areas for improvement center on ensuring that all aspects of the job—especially cleanup and scheduling adjustments—are managed with the same level of professionalism as the primary work, thereby preventing any lingering issues after project completion.

Elizalde Construction - Concrete Contractor Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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