S.T. Concrete inc Claim business

4.9 (14 reviews)

License# 646947

About

I started in the construction field in 1987 and registered with the City of San Jose in 2000. It began as a side job to make ends meet for my family, loved the field and decided to work at it full time. I've done thousands of projects and each project is unique to me. - Serafin Trejo

Services Offered

Masonry/Concrete
Concrete Repair
Exposed Aggregate
Brick
Concrete Pads
Stamped Concrete
Pavers
Driveways
Patios
Garage Slabs
Steps
Flagstone
Broom Concrete Finish
Foundations
Demolition
Retaining Wall
Concrete or Brick Pillars
Handicap (ADA Compliance)

Photos & Videos

Reviews

5 (4 reviews)

4.7 (6 reviews)

5 (4 reviews)

A Quick Look at Customer Sentiment

Customers rave about the exceptional experience with ST Concrete, highlighting Serafin's honest pricing, prompt communication, and outstanding expertise. The team is applauded for their professionalism, timely delivery, and meticulous attention to detail in every project, making them a trusted choice for concrete and masonry work.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with S.T. Concrete inc. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Multiple reviews emphasize a high level of satisfaction, with customers expressing relief and gratitude for the seamless, positive experiences. Clients appreciate the authenticity and integrity in every interaction, resulting in strong recommendations.

Service Quality & Expertise

Serafin and his crew are recognized for their exceptional craftsmanship in concrete and masonry. Their ability to manage a variety of projects—from driveways and ADUs to landscaping and house construction—demonstrates a comprehensive expertise and exceptional attention to detail.

Customer Service & Communication

Reviewers consistently note clear, honest, and prompt communication. Serafin is repeatedly described as accessible and responsive, ensuring that questions and concerns are addressed efficiently, which builds a strong trust with clients.

Value for Money & Pricing Transparency

Customers appreciate the transparent pricing and feel that the service delivered is worth the cost. Compared to other competitive quotes, ST Concrete stands out for not upselling and offering fair quotations that align with the quality of service.

Timeliness & Efficiency

Clients are impressed by the timely completion of projects. The team adheres to set schedules, ensuring that projects—from initial consultation to final completion—are completed efficiently, matching the promises made during initial discussions.

Professionalism & Trustworthiness

Professionalism is a common theme in the reviews. Serafin and his crew are portrayed as reliable, ethical, and dedicated professionals who genuinely care about their clients' best interests, which contributes significantly to their trustworthy reputation.

Facility, Environment & Ambience

Although the focus is primarily on outdoor projects such as concrete work and landscaping, the work environment is perceived as well-organized and professional. The overall presentation and execution of tasks contribute to a positive ambiance for clients.

Accessibility & Convenience

Customers find it easy to schedule consultations and reach out with their queries. The owner's flexible approach and willingness to engage directly contribute to a convenient and hassle-free experience.

Problem Resolution & Follow-up

The team is commended for effective problem resolution, such as handling change orders and addressing client concerns during projects. Their follow-up interactions further assure customers that their interests remain a priority throughout the project lifecycle.

Unique Strengths & Areas for Improvement

Unique strengths include the dedication to transparency, a hands-on approach to each project, and a genuine passion for excellent workmanship. While reviews are overwhelmingly positive, continued efforts in maintaining clear communication and further showcasing customer testimonials could enhance the overall service experience even more.

S.T. Concrete inc Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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