Campbell Concrete Claim business

5.0 (1 reviews)

License# 14246560

About

Campbell Concrete is a bonded and fully insured concrete contractor in Colorado Springs, CO. We're proud to have BBB accreditation, and we have helped many homeowners and landlords with working on their concrete-based tasks and bringing these projects to completion. we Book an appointment with us now!

Services Offered

Concrete Leveling
Concrete Driveways
Concrete Patios
Stamped Concrete
Concrete Pavers
Concrete Foundations
Concrete Flooring
Concrete Slabs
Concrete Resurfacing
Concrete Contractors
Concrete Coatings
Concrete Repair
Concrete Service

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Reviews

5 (1 reviews)

A Quick Look at Customer Sentiment

The reviews for Campbell Concrete show a mix of strong and weak experiences. While several clients praised prompt responses, clear pricing, and expert craftsmanship—highlighting detailed walk-throughs and on-schedule work—another reviewer reported issues with unreliable timing, poor blueprint interpretation, and unprofessional behavior. Overall, the service demonstrates potential in quality and value, with some areas needing better consistency in communication and attention to detail.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Campbell Concrete. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

The overall impression of Campbell Concrete is mixed. Several clients expressed satisfaction with timely estimates and well-executed work, while one reviewer reported significant dissatisfaction due to erratic scheduling and unsatisfactory workmanship.

Service Quality & Expertise

Most positive reviews highlighted the owner’s expertise, noting that tasks such as the concrete porch were completed with precision and adherence to detailed specifications. However, one review pointed out a lack of understanding of blueprints and rebar guidelines, suggesting inconsistency in the level of technical expertise.

Customer Service & Communication

Communication was generally praised, with one customer appreciating the clear, step-by-step walk-through of the process provided by the owner. In contrast, another reviewer criticized the communication style, mentioning that the contractor mumbled and was difficult to understand.

Value for Money & Pricing Transparency

Multiple reviews appreciated the reasonable and transparent pricing, with clients feeling that the quotes provided were fair. The clear cost estimates contributed positively to the overall value perception, even though no negative pricing issues were reported.

Timeliness & Efficiency

Timeliness emerged as a key positive factor, with one review noting that work was completed exactly on schedule and another highlighting prompt responses and punctual arrival for estimates. Conversely, a negative review described inconsistent arrival times which impacted the trust in efficiency.

Professionalism & Trustworthiness

The professionalism of Campbell Concrete was acknowledged by clients who experienced clear explanations and reliable scheduling. However, one review raised concerns with reported messiness, a perceived lack of care in quality, and unprofessional behavior that undermined trust.

Facility, Environment & Ambience

Although there were no detailed descriptions of the physical facility, one review did mention the poor management of the worksite environment, noting that trash was left behind daily. This suggests that cleanliness and organization may need attention.

Accessibility & Convenience

The service was generally seen as accessible, with prompt appointment setting and easy communication channels. Nonetheless, the negative experience highlighted issues such as unclear verbal communication that could affect overall convenience.

Problem Resolution & Follow-up

There were no explicit reports of corrective follow-up processes, but the smooth execution mentioned in positive reviews implies that issues were minimal and handled well. The lack of follow-up commentary in the negative review may indicate an opportunity for improved after-service support.

Unique Strengths & Areas for Improvement

Key strengths include punctuality, reasonable pricing, and detailed, friendly explanations that reassure customers about the service process. Conversely, areas for improvement involve enhancing blueprint expertise, ensuring consistent communication clarity, and maintaining a clean and professional worksite to sustain trust.

Campbell Concrete Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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