Zoom Electricians Claim business

4.6 (73 reviews)

License# 11201671

About

Electrical installation: I have significant experience in installing various electrical systems, such as lighting fixtures, outlets, switches, and circuit breakers. I am familiar with the relevant safety codes and regulations, ensuring that all installations are performed safely and up to standard. Minimal downtime: I understand that...... See More

Services Offered

Circuit breaker installation
Doorbell installation
Electric inspection
Electric panel installation
Electric repair
Wire repair
Generator installation
Light fixture installation
Outdoor lighting installation
Outlet repair
Circuit breaker repair
Doorbell repair
Electric installation or replacement
Electric panel repair
Wire installation
Electric vehicle charging station installation
Generator repair
Light fixture repair
Outlet installation

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Reviews

5 (63 reviews)

4.2 (10 reviews)

A Quick Look at Customer Sentiment

Overall, reviews portray Zoom Electricians as a service provider with exceptional technical expertise, prompt response times, and a high level of professionalism and customer care. Many customers praise the quality, reliability, and friendly approach of the technicians, while a few have raised concerns about pricing transparency and follow‐up on service fee adjustments.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Zoom Electricians. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

The experiences shared are largely positive, with customers expressing gratitude for the prompt and effective service. Many feel relieved that their electrical issues were handled professionally and quickly, though a few customers reported dissatisfaction related to high costs and unresolved pricing concerns.

Service Quality & Expertise

Multiple reviews highlighted the high quality of work and technical proficiency of the team. Customers mentioned that the electricians delivered consistent, reliable solutions and demonstrated top-tier workmanship on every job, making a strong impression with their expertise.

Customer Service & Communication

The communication was noted for its clarity and honesty, with many reviewers appreciating the transparent discussions regarding what could be achieved and the expected time frames. Friendly interactions, coupled with a genuine willingness to assist—often within 24 hours—reinforced a trustworthy relationship.

Value for Money & Pricing Transparency

Feedback on pricing was mixed. Some customers appreciated the affordable rates and excellent service quality, emphasizing that the pricing was competitive. Conversely, a couple of reviews raised concerns about what they regarded as excessive service fees and unexpected costs, calling for greater pricing transparency.

Timeliness & Efficiency

Punctuality and fast service were frequently mentioned. Many customers experienced same-day or next-day service, with technicians arriving on or even before the scheduled time. This efficiency added to the overall satisfaction and reliability of the service.

Professionalism & Trustworthiness

The team was consistently described as professional and trustworthy, with several reviewers noting that their courteous and honest approach instilled confidence in their work. Recommendations from satisfied customers further underscored the dependability of the service providers.

Facility, Environment & Ambience

While there were few direct comments about the physical environment, customers did note that the technicians maintained high standards in managing the workspace, especially by adhering to safety protocols during the pandemic, which contributed to a sense of care and professionalism.

Accessibility & Convenience

Clients found it easy to access the services provided by the company. The ability to quickly schedule appointments and the prompt arrival of technicians were particularly appreciated, making the overall process user-friendly and convenient.

Problem Resolution & Follow-up

Many customers experienced satisfactory resolution of their issues, with tasks completed efficiently. However, there were isolated comments regarding follow-up, where some issues around pricing adjustments and membership fee disputes were not resolved as expected, highlighting an area for potential improvement.

Unique Strengths & Areas for Improvement

Standout strengths include the team’s rapid response, technical competence, and the friendly, professional demeanor of individual technicians such as Garrett, whose enthusiasm and reliability were particularly praised. Areas for improvement include greater clarity in pricing, especially concerning service fees and membership charges, and more diligent follow-up on customer concerns to enhance trust among all clientele.

Zoom Electricians Claim business

About

Services Offered

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Reviews

A Quick Look at Customer Sentiment

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