Prime Charge Electric Claim business

5.0 (67 reviews)

License# 1044638

About

At PrimeCharge, we pride ourselves on being industry leaders in electrical services, with a rich history that dates back to June 2018. Our founder, a State of California Certified General Electrician, brings over two decades of extensive experience in residential, commercial, and industrial electrical work. PrimeCharge is more than just a...... See More

Services Offered

Circuit breaker installation
Doorbell installation
Electric inspection
Electric panel installation
Electric repair
Generator installation
Light fixture repair
Outlet repair
Circuit breaker repair
Doorbell repair
Electric installation or replacement
Electric panel repair
Light fixture installation
Outlet installation

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Reviews

5 (66 reviews)

5 (1 reviews)

A Quick Look at Customer Sentiment

The reviews overwhelmingly praise Prime Charge Electric for their exceptional service, expert workmanship, and clear communication. Customers repeatedly commend Antonio for his punctuality, professionalism, and detailed approach to every project—from new electrical panels and lighting installations to emergency repairs and EV charger setups. Fair pricing, transparent bids, and dependable follow-up have earned extensive referrals and high recommendations.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Prime Charge Electric. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Customers expressed high satisfaction and relief after their experiences with Prime Charge Electric, consistently highlighting the company’s reliability and commitment to quality. Gratitude and trust are recurrent themes, with many clients excited to refer the service to friends and family.

Service Quality & Expertise

Numerous reviews emphasize Antonio’s exceptional technical skills and extensive experience in handling diverse electrical projects. Whether it was installing a whole new electrical panel, setting up EV chargers, handling recess lighting in condos, or fixing circuit issues, his detailed explanations and professional approach left clients thoroughly impressed.

Customer Service & Communication

The communication from the team was frequently described as prompt, clear, and friendly. Clients appreciated on-time arrivals, pre-visit notifications via call or text, and the willingness to answer every question, which made the entire process smooth and reassuring.

Value for Money & Pricing Transparency

Customers found the pricing to be very fair and transparent, noting that the high-quality service rendered was well worth the cost. Several reviews highlighted the reasonable bids and competitive pricing, which made it easy for clients to feel confident in their investment.

Timeliness & Efficiency

Many clients were pleased with the promptness of the service, with technicians arriving on time and even handling emergency situations. Although one review noted a slight delay, the overall efficiency and same-day service in urgent cases were highly commended.

Professionalism & Trustworthiness

Reviews repeatedly underline the professionalism and trustworthy nature of the technicians, particularly Antonio. His courteous demeanor, adherence to insurance and licenses, and the clean, systematic approach to every project solidified a strong reputation for reliability.

Facility, Environment & Ambience

While specific comments about physical facilities were sparse, clients appreciated the tidy workspaces and the orderly manner in which electrical installations and repairs were carried out, contributing to a sense of safety and professionalism.

Accessibility & Convenience

Customers found it easy to access Prime Charge Electric’s services, noting flexible scheduling, multiple payment options including Zelle, and a 24-hour emergency response system. The ease of booking and responsive customer support enhanced overall satisfaction.

Problem Resolution & Follow-up

The ability to promptly diagnose and resolve issues was a common highlight. Clients praised the clear explanations of the electrical challenges and the effective, thorough follow-up, ensuring that problems were resolved with lasting solutions.

Unique Strengths & Areas for Improvement

Antonio’s standout expertise, reliability, and personable approach are unique strengths that have consistently impressed customers and led to numerous referrals. Although a minor concern was raised regarding occasional project delays, it was generally understood as an acceptable part of the process, given the high standard of work.

Prime Charge Electric Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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