
JMC Electric Tested and True Claim business
About
Upgrade panels, New rewiring, Trouble shooting, Lighting specialist, Led, kitchen lighting, and more...Services Offered
- Circuit breaker installation
- Doorbell installation
- Electric inspection
- Electric panel installation
- Electric repair
- Wire repair
- Electric vehicle charging station repair
- Light fixture repair
- Outlet installation
- Switch installation
- Circuit breaker repair
- Doorbell repair
- Electric installation or replacement
- Electric panel repair
- Wire installation
- Electric vehicle charging station installation
- Light fixture installation
- Outdoor lighting installation
- Outlet repair
- Switch repair
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Reviews
A Quick Look at Customer Sentiment
Most customers praised Juan's electrical services for their prompt, efficient, and professional approach, noting clear communication, effective problem resolution, and fair pricing. While the overwhelming majority enjoyed reliable, high-quality service—from troubleshooting wiring issues to handling complex installations—a single review raised serious concerns regarding adherence to electrical codes and ethical practices.
Deep Dive: Detailed Analysis of Customer Reviews
We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with JMC Electric Tested and True. Here’s what people are saying about their service quality, professionalism, and reliability:
Overall Experience & Satisfaction
The majority of customers expressed high satisfaction with Juan's services, describing the experience as professional and reassuring. Multiple reviewers appreciated the quick response times and the efficient resolution of their electrical issues, resulting in a sense of relief. However, one review cautioned potential clients regarding code compliance and ethical practices, which stands in contrast with the prevailing positive sentiment.
Service Quality & Expertise
Customers consistently highlighted Juan’s technical competence and methodical approach. Whether diagnosing faulty wiring, resolving power issues, or executing complex installations like heavy chandeliers and custom electrical outlets, his work was recognized as effective and thorough. Even when encountering additional hazards, he demonstrated the ability to address multiple issues simultaneously.
Customer Service & Communication
Feedback frequently mentioned Juan’s clear communication and helpful explanations. Clients valued the time he took to outline the issues and potential solutions, ensuring they understood how to manage minor concerns in the future. His responsiveness and readiness to clarify details contributed to a strong customer service record.
Value for Money & Pricing Transparency
Reviewers generally felt that the pricing was fair and competitive relative to the quality of service provided. Several customers emphasized that the labor and materials were reasonably priced, making it a cost-effective choice for urgent and routine electrical repairs. In contrast, one negative review questioned the business’s transparency and integrity in its pricing practices.
Timeliness & Efficiency
Multiple comments underscored Juan’s punctuality and efficiency. Many clients reported that he arrived on time and resolved issues quickly—sometimes within the same day or even under an hour—which was particularly appreciated during emergencies and urgent situations.
Professionalism & Trustworthiness
Most reviewers described Juan and his team as professional, honest, and reliable. They were commended for their respectful conduct, demonstrated expertise, and ethical interactions. Notably, a few projects, including complex installations and emergency fixes, solidified their reputation as trusted service providers, although one reviewer raised concerns that may warrant further attention.
Facility, Environment & Ambience
While the reviews focused more on the service quality, several customers noted the professional presentation during service calls. For instance, during installations, the team maintained a clean, orderly work environment and adhered to safety protocols, such as wearing masks, which enhanced the overall professional ambience.
Accessibility & Convenience
Clients found it very convenient to schedule appointments and contact Juan for electrical issues. The rapid response—sometimes arriving within an hour—and the flexibility in addressing a variety of service needs made his offerings particularly accessible and highly recommended among busy households and businesses.
Problem Resolution & Follow-up
The ability to quickly identify and resolve electrical problems was a recurring highlight throughout the reviews. Whether it was restoring power after outages or upgrading electrical systems to meet new demands, Juan's thorough approach provided lasting solutions. Clients also appreciated that he provided follow-up advice and explanations to prevent future issues.
Unique Strengths & Areas for Improvement
Juan’s standout qualities include his technical expertise, timely service, and effective communication. His ability to handle complex installations and emergency repairs builds a strong case for his reliability. On the flip side, one review flagged concerns about adherence to electrical codes and transparency, suggesting that a renewed focus on regulatory compliance and ethical practices would further enhance customer trust and satisfaction.
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Get Directions Little Orchard Street, San Jose, California
Working Hours
- Mon 07AM - 08PM
- Tue 07AM - 08PM
- Wed 07AM - 08PM
- Thu 07AM - 08PM
- Fri 07AM - 03PM
- Sat - Closed
- Sun -
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