Hair's Inn Claim business

4.7 (145 reviews)

About

-Precision cutting for women and men. -Specialty color including; Balayage, Baby Lights, Melting, Highlighting and Fashion Colors. -HotHeads Hair Extensions -Facials, Toning, Diamond Dermabrasion, Air Brush Tanning, Waxing, Makeup, Permanent Makeup

Services Offered

Hair salon
Waxing
Bridal hair services
Chemical treatment
Haircut
Applying hair extensions
Hair extension coloring
Blowout
Color only
Hair styling
Hair extension services
Reapplying hair extensions
Hair extension removal
cut and color

Photos & Videos

Reviews

4.8 (11 reviews)

4.8 (71 reviews)

4.5 (63 reviews)

A Quick Look at Customer Sentiment

Clients overwhelmingly praise Hair's Inn for its exceptional expertise and warm, professional service. Many reviews highlight the professionalism of the stylists, timely appointments, clear communication, and a welcoming, clean salon environment. While a few minor concerns regarding haircut expectations and communication were noted, the overall impression is one of satisfaction, trust, and appreciation for the salon’s unique strengths.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Hair's Inn. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

The reviews consistently convey high satisfaction with the overall experience at Hair's Inn. Long-term customers and new visitors alike express feelings of gratitude and loyalty, with many noting a sense of relief and delight after each visit—despite one isolated incident where the desired haircut was not achieved.

Service Quality & Expertise

Clients commend the expertise and talent of the stylists, such as Sasha, Susan Marie, and others like Gabby, Grace, and Debi. Their skills range from excellent Keratin smoothing treatments and precision cuts to specialized services like restoring natural curls and providing accurate color transformations. The teaching salon environment is also noted as a benefit, ensuring that even newer stylists are well-trained.

Customer Service & Communication

Many reviews highlight the friendly, attentive, and responsive customer service—from the warm greetings by receptionists to the follow-up calls confirming appointments. Clients appreciate clear communication, personalized consultations, and the willingness of the owner, Susan Marie, to directly address and rectify any issues.

Value for Money & Pricing Transparency

Pricing is frequently mentioned as fair and reasonable, with services ranging from as little as $35 for a haircut to $200+ for more involved treatments. Clients emphasize that the cost is justified by the quality of service and expertise provided, making the salon a solid value proposition.

Timeliness & Efficiency

The salon is praised for its prompt appointment scheduling, efficient service delivery, and adherence to promised timelines. Notable mentions include quick follow-ups and on-time service that meets the busy schedules of many customers.

Professionalism & Trustworthiness

Professionalism is a consistent theme across reviews, with many customers highlighting the reliability and trustworthiness of the salon staff. The owner’s direct responses to concerns and the long-term loyalty of customers underscore a high level of commitment to client satisfaction.

Facility, Environment & Ambience

The salon environment is frequently described as clean, relaxing, and inviting. Clients enjoy the pleasant ambiance, with a few even noting small touches like complimentary lattes, which contribute to an overall experience of comfort and luxury.

Accessibility & Convenience

Customers appreciate the ease of scheduling appointments that fit their busy lives. The accessibility of the salon, along with a responsive booking process and multiple available services, ensures a convenient experience for everyone who visits.

Problem Resolution & Follow-up

While the vast majority of experiences are positive, a few reviews mention instances where the service did not meet expectations. In such cases, the owner has been proactive in offering to remedy the situation, demonstrating a commitment to quality and client satisfaction through effective follow-up and problem resolution.

Unique Strengths & Areas for Improvement

Standout qualities include the salon’s specialized expertise in handling diverse hair types—especially for curly hair—and a nurturing, training-oriented atmosphere that benefits both stylists and clients. Areas identified for improvement include refining communication regarding specific style requests and ensuring that every stylist fully understands client expectations to avoid discrepancies in the final look.

Hair's Inn Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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