Sola Salons Blossom Hill Claim business

4.4 (73 reviews)

About

The industry's #1 private salon studios for Hairstylists, Barbers, Estheticians, Nail-Brow-Lash Tech

Services Offered

Hairsalons
Nail salons
Nail salons
Manicure and pedicure
Manicure and pedicure
Hand and toe nail fill-in
Hand and toe nail fill-in
Hand polish removal
Hand polish removal
Nail repair
Nail repair
Hand nail fill-in
Hand nail fill-in

Photos & Videos

Reviews

3.3 (25 reviews)

4.9 (45 reviews)

5 (3 reviews)

A Quick Look at Customer Sentiment

Overall, the reviews paint a picture of a business with highly skilled professionals who excel in hair coloring, styling, and personalized customer care. Clients appreciate the detailed attention, friendly communication, and modern, accessible facilities, while a few note issues related to unprofessional behavior and conflict resolution. The service quality, punctuality, and transparent pricing make many customers feel valued, though there is room for improving responsiveness in sensitive situations.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Sola Salons Blossom Hill. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

The majority of reviews reflect a strong sense of satisfaction and trust, with clients expressing gratitude for the personalized care and expertise they received. Many customers are delighted with the overall experience, although one or two noted unprofessional incidents that detracted from an otherwise positive service impression.

Service Quality & Expertise

Reviews highlight exceptional skill in hair coloring and styling. Specific praise was given to Jonathan at Aura Studios for his mastery with challenging reds, Lisa Padilla at Glamour Hair Lounge for exceeding expectations, and Susan Douglass and Rocio for their artistic and technical expertise. Multiple clients feel their unique needs are met by professionals who truly understand their craft.

Customer Service & Communication

Most feedback emphasizes warm, friendly, and clear communication. Stylists like Lisa Padilla and others are applauded for their punctuality and attentive listening. However, a negative review mentioned a breakdown in communication accompanied by unprofessional behavior, indicating an area that could benefit from more robust customer care protocols.

Value for Money & Pricing Transparency

Clients pointed out that prices ranged from approximately $80–100 to $160–180, with many feeling that the cost was justified by the high-quality results. The reviews suggest that pricing is generally seen as fair and transparent, reinforcing the value provided by the service.

Timeliness & Efficiency

Several reviews note timely appointments and efficient service delivery. Punctuality is highlighted by clients who appreciated that their stylist was not only skilled but also respectful of their time through prompt service.

Professionalism & Trustworthiness

Professionalism is a recurring theme, with numerous clients praising the reliability and ethical conduct of their stylists. The careful adherence to COVID-19 protocols and the consistent demonstration of integrity have bolstered overall trust in the business.

Facility, Environment & Ambience

Multiple comments mention a welcoming, modern environment that contributes to the overall pleasurable experience. New locations, inviting decor, and even easy parking help create a relaxed, customer-friendly setting.

Accessibility & Convenience

Customers noted that the salons are easily accessible, with convenient locations and straightforward booking processes. Although almost all feedback was positive, one incident hinted that access and responsiveness might be further refined.

Problem Resolution & Follow-up

Feedback on problem resolution is generally positive, with examples such as Brandy Herdman skillfully resolving a challenging haircut issue. That said, one reviewer’s request for a refund due to unprofessional service suggests that follow-up and conflict resolution could be improved.

Unique Strengths & Areas for Improvement

The standout qualities include exceptional expertise in hair color and style, personable staff who listen carefully to client needs, and a modern, accessible environment. Areas for improvement involve addressing any lapses in professionalism, improving conflict resolution strategies, and ensuring that every interaction maintains the high standard that most reviews applaud.

Sola Salons Blossom Hill Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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