Fuse Electrical & Plumbing Claim business

4.9 (715 reviews)

License# 1052421

About

Your local HVAC installation superheroes. We will do whatever it takes to make you comfortable. Discounts and rebates available. Fair pricing. Book free estimate now!

Services Offered

Bathtub installation
Circuit breaker repair
Drain installation
Electric installation or replacement
Electric panel repair
Wire installation
Electric vehicle charging station installation
Faucet installation
Garbage disposal installation
Gas line repair
Generator repair
Hot water recirculation pump repair
HVAC system repair
Light fixture installation
Outlet installation
Plumbing inspection
Plumbing repair
Sewer repair
Sink installation
Sump pump installation
Switch repair
Water heater installation
Water pipe installation
Circuit breaker installation
Doorbell installation
Drain repair
Electric panel installation
Electric repair
Wire repair
Electric vehicle charging station repair
Faucet repair
Gas line installation
Generator installation
Hot water recirculation pump installation
HVAC installation or replacement
HVAC system maintenance
Outdoor lighting installation
Outlet repair
Plumbing installation or replacement
Sewer installation
Shower installation
Sink repair
Switch installation
Toilet installation
Water heater repair
Water pipe repair

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

The reviews highlight a service provider with technical expertise and prompt, efficient work across multiple projects like HVAC, plumbing, and electrical installations. Customers praised the knowledgeable professionals, clear communication through texts and timely updates, and the overall friendly and professional attitude of the crew. However, a few reviews pointed out issues with phone accessibility, pricing clarity, and occasional follow‐up inconsistencies, suggesting a need for more streamlined communication and transparent cost breakdowns.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Fuse Electrical & Plumbing. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Customers frequently expressed relief and satisfaction with the services rendered—from furnace repairs and HVAC installations to electrical work. Many felt that the work was handled with care and precision, leading to a generally positive overall experience, though some remained frustrated with unresolved issues in one or two cases.

Service Quality & Expertise

The reviews consistently highlighted the high level of expertise, mentioning technicians like Maxsym, Frank, and Stefan for their meticulous diagnoses and skillful execution. Whether it was installing a Daikin heat pump, replacing key components of an old furnace, or handling intricate electrical installations, the service quality was noted as both impressive and reliable.

Customer Service & Communication

Several clients appreciated the proactive communication methods such as text updates, sent photos and technician bios before arrival, and prompt callbacks. In contrast, one review mentioned difficulties in reaching the office by phone, with responses sometimes seeming automated, indicating that there is room to enhance personal interaction through traditional channels.

Value for Money & Pricing Transparency

While many customers felt that they received fair and competitive quotes—often with detailed proposals provided quickly—some noted inconsistencies. Specific concerns were raised around confusing price variations for furnace repairs and discrepancies in quoted services, suggesting that clearer pricing details could further boost customer confidence.

Timeliness & Efficiency

The service was frequently described as efficient, with prompt responses and quick scheduling noted as significant benefits. Projects were often completed within the promised time windows, with rapid follow-ups; one customer even highlighted an installation that took only 1.5 hours from start to finish.

Professionalism & Trustworthiness

Professional conduct was a recurring theme in the reviews—technicians arrived in uniform, conducted themselves courteously, and maintained a personable attitude. Their willingness to reschedule, follow-up on projects, and adjust on the fly reinforced trust among the clientele.

Facility, Environment & Ambience

Although fewer comments directly mentioned facilities, customers inferred a positive impression from the well-managed and organized approach displayed during on-site work. The clean and efficient work setting contributed to a sense of reliability and professionalism.

Accessibility & Convenience

Customers largely appreciated the ease of scheduling appointments and receiving quick text communications, which enhanced scheduling convenience. However, one reviewer experienced challenges when trying to contact the office by phone due to multiple numbers and sometimes automated, impersonal responses.

Problem Resolution & Follow-up

Effective issue resolution was a standout for many clients—technicians quickly diagnosed and fixed problems, followed up on leaks, or addressed recurring issues. That said, there were instances, such as a persistent knocking noise after a plumbing fix, where the resolution was incomplete, indicating that more consistent follow-up could improve service reliability.

Unique Strengths & Areas for Improvement

The company’s ability to rapidly respond with detailed proposals, coupled with its knowledgeable and professional staff, were seen as unique strengths. Improvements could be made in ensuring pricing transparency, enhancing telephone accessibility to complement text communications, and providing additional training—especially for multilingual interactions—to prevent communication barriers during service visits.

Fuse Electrical & Plumbing Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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