Whispering Day Spa Claim business

4.6 (494 reviews)

About

Specialties At our spa you will find the latest techniques in the skincare beauty industry paired with high quality natural skincare products, and experienced certified massage therapists, and integrative wellness coach. We hold a national Acne Specialist certification, and we are Oncology trained. History Established in 2012. Founded...... See More

Services Offered

Swedish Massage
Deep Tissue Massage
Corrective Massage
Orthopedic Massage
Synergistic Massage
Restorative Massage
Mom-to-Be Massage
Lavender Paradise
Rose Clay Sauna
Crystal Hydrating Facial
Soothing Facial
Rejuvenate Micropeel
Acne Detox Facial
Men’s Beard Facial
Microdermabrasion Facial
Dermaplaning & Oxygen Facial
Nano-Microcurrent Facial
Hydra Stone Facial

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Reviews

4.6 (24 reviews)

4.8 (190 reviews)

4.5 (280 reviews)

A Quick Look at Customer Sentiment

Customers consistently rave about the exceptional massage and facial experiences at Whispering Day Spa, highlighting the expert techniques of therapists like Ronald, Scott, and Liz. Guests enjoy the serene, inviting ambiance with thoughtful touches like mimosas, hot tea, and unique features such as crystal beds, making every visit special—whether for a solo treat, couples session, or group celebration. While the overall satisfaction is high and the service quality superb, a few reviews point out challenges with online booking, limited parking, and occasional noise disruptions, suggesting opportunities for refinement.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Whispering Day Spa. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

The majority of clients express overwhelming satisfaction with their spa experiences, noting that each visit leaves them relaxed, renewed, and eager to return. Whether celebrating a birthday, bachelorette party, or simply indulging in a self-care day, the atmosphere is described as magical and therapeutic.

Service Quality & Expertise

Many reviews commend the high level of expertise provided by therapists such as Ronald, Scott, Heba, and Liz. Clients repeatedly mention that the Swedish, deep tissue, synergistic, and specialized treatments are among the best they have ever experienced, with personalized techniques that address specific needs and ensure long-lasting relief.

Customer Service & Communication

Friendly, accommodating, and professional communication is a hallmark of the spa’s service. From prompt phone/text responses to warm welcomes and customized pre-treatment consultations, the staff make clients feel valued and well cared for throughout their visit.

Value for Money & Pricing Transparency

Guests appreciate the competitive pricing, particularly with package deals like the “Spoil Me” or custom spa packages that offer comprehensive treatments. Many note that the experience is worth the investment, with clear communication on pricing and no high-pressure upselling during treatments.

Timeliness & Efficiency

Most reviews highlight the smooth and efficient service process—from quick booking responses to punctual treatment sessions. However, a few clients have mentioned minor issues such as delays in online reservation systems and the need to plan ahead due to occasional booking mishaps.

Professionalism & Trustworthiness

Clients feel safe and well taken care of, noting that all therapists maintain a high level of professionalism and sensitivity during treatments. The staff’s commitment to client comfort is evident in every interaction, ensuring a trustworthy experience especially for first-time or sensitive clients.

Facility, Environment & Ambience

The spa’s atmosphere is frequently described as serene, beautiful, and thoughtfully designed. Details such as the aromatic welcome with hot tea, relaxing lounge areas with crystal beds, and the gentle use of soothing scents and music create a blissful setting. Some reviews note that despite the small size due to its prime location, the overall presentation remains inviting.

Accessibility & Convenience

While many appreciate the spa’s central location and ease of reaching it, a few guests have mentioned challenges with limited parking options and occasional difficulties navigating the online booking system. Nonetheless, once on-site, clients find the space comfortable and well-organized.

Problem Resolution & Follow-up

In instances where expectations were not fully met, such as when a massage did not deliver the expected pressure, the management has been responsive—offering refunds or discounts and addressing concerns promptly. This commitment to follow-up reinforces confidence in the business.

Unique Strengths & Areas for Improvement

Standout features include the exceptional skill of individual therapists, personalized group event experiences, attention to client comfort from arrival to departure, and a uniquely relaxing environment. However, improvements could be made in refining the online booking process, addressing parking limitations, and managing minor environmental disturbances to ensure a consistently flawless experience.

Whispering Day Spa Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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