Walkup Personal Injury Lawyers Claim business

4.8 (226 reviews)

About

Specialties For more than six decades, our personal injury attorneys have successfully represented injured people in both state and federal courts, before arbitration hearing boards and in mediation and settlement conferences. In the process, we have helped establish new law and used personal injury litigation to compel corporations to...... See More

Services Offered

Personal Injury
Burn Injuries
Kaiser Malpractice
Sexual Assault
Wrongful Death
Bicycle Accidents
Birth Injuries
Catastrophic Injuries
Defective Products
Hip Replacements Claims
Medical Malpractice
Motor Vehicle Accidents
Public Transportation Injuries
Sexual Assault
Spinal Injuries
Uninsured/Underinsured Motorists

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Reviews

4.7 (21 reviews)

5 (115 reviews)

4.8 (90 reviews)

A Quick Look at Customer Sentiment

Clients consistently praise Walkup, Melodia, Kelly & Schoenberger for their compassionate, knowledgeable, and responsive legal representation in some of the most challenging personal injury, wrongful death, and medical malpractice cases. Their expert guidance, proactive communication, and personalized approach have provided much-needed relief and confidence. While a few reviews noted initial communication missteps or unprofessional attitudes at first contact, the overwhelming consensus is that the firm’s strategic expertise and genuine care lead to highly satisfactory outcomes.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Walkup Personal Injury Lawyers. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Clients express deep gratitude for the firm’s ability to bring a sense of peace and resolution during some of the most traumatic periods of their lives. Whether coping with wrongful deaths, catastrophic injuries, or complex malpractice claims, many reviewers mention that the firm not only fought hard for justice but also provided emotional support and a reassuring presence when it was needed most.

Service Quality & Expertise

The legal team, including names such as Jeffrey Clause, Michael Kelly, Sara Peters, Richard Schoenberger, Spencer Pahlke, Conor Kelly, and others, is repeatedly lauded for their exceptional expertise. Clients felt confident in the firm’s thorough investigations, strong negotiation tactics, strategic insight, and willingness to pursue every lead, which often resulted in settlements that exceeded their expectations.

Customer Service & Communication

Reviewers commend the firm’s proactive and transparent communication throughout the legal process. Whether through regular updates, detailed explanations of complex legal strategies, or even personal home visits, the client-attorney interaction was characterized by clarity, empathy, and a genuine willingness to listen and address concerns at every step.

Value for Money & Pricing Transparency

Many clients highlighted that the fees and expenses were clearly communicated and, in some cases, even reduced when possible. The settlements frequently surpassed what clients initially expected, reinforcing the perception that the firm delivered both high-quality service and strong value for money.

Timeliness & Efficiency

Several testimonials underscored the firm’s ability to respond promptly and manage even prolonged cases with efficiency. Clients appreciated the timely resolutions of complicated matters and the responsiveness of the legal team, which maintained progress and minimized unnecessary delays.

Professionalism & Trustworthiness

The firm is universally recognized for its high level of professionalism, ethical standards, and reliable client advocacy. Personal touches such as home visits and continuous updates helped build trust, and clients repeatedly noted that the lawyers treated them like family, ensuring that their values and concerns were respected throughout the process.

Facility, Environment & Ambience

Reviews indicate a welcoming and supportive environment whether interacting in person or via remote consultations. The firm’s offices and virtual meeting spaces are described as warm and professional, contributing to an ambience that soothes clients in stressful circumstances.

Accessibility & Convenience

Clients consistently mentioned the ease of accessing the firm’s services. From prompt phone responses to attentive follow-ups by both lawyers and administrative staff, many appreciated the convenience of scheduling consultations and the multicentric approach that ensured help was available even to remote or non–English speaking clients.

Problem Resolution & Follow-up

The legal team is praised not only for their skill in navigating complicated cases but also for their exceptional follow-up throughout the litigation process. Multiple reviewers noted that issues were thoroughly addressed and that they were kept informed through every phase of the resolution, which reinforced their confidence in the firm’s commitment to seeing each case through.

Unique Strengths & Areas for Improvement

Standout qualities of the firm include its personalized and compassionate treatment of clients, creative problem solving, and deep legal expertise. Personal touches such as genuine home visits for grieving families and detailed case updates set the firm apart. However, a few reviews mentioned early encounters with unprofessional communication or dismissive attitudes by certain representatives. Addressing these initial interactions could further enhance client satisfaction, ensuring that the warmth and thoroughness of the later stages are mirrored from the first contact.

Walkup Personal Injury Lawyers Claim business

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Reviews

A Quick Look at Customer Sentiment

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