
Two Men Will Move You Claim business
About
Specialties **Please Visit Our Web Site Or Give Us A Call For More Information** * Family Owned & Operated History Established in 1972. Local moving service in San Diego, Orange & parts of Riverside county Meet the Business Owner Business owner information Karmit W. Business Owner New owner at Two Men Will Move You, I’m...... See More
Specialties **Please Visit Our Web Site Or Give Us A Call For More Information** * Family Owned & Operated History Established in 1972. Local moving service in San Diego, Orange & parts of Riverside county Meet the Business Owner Business owner information Karmit W. Business Owner New owner at Two Men Will Move You, I’m here to make moving easier and affordable to our customers.
Services Offered
- Self storage
- In-state moving
- Movers
- Pro Packing
- Office Moving
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Reviews
A Quick Look at Customer Sentiment
Overall, the reviews depict Two Men Will Move You as a reliable and cost effective local moving company known for punctual arrivals, careful handling, and friendly service. While many customers enjoyed smooth, efficient moves with attentive and skilled staff, a few noted issues with damages, follow-up on claims, and lapses in professionalism such as non-compliance with safety protocols. The company’s affordable pricing and accommodating storage options stand out, though improvement in communication and damage resolution would further enhance the customer experience.
Deep Dive: Detailed Analysis of Customer Reviews
We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Two Men Will Move You. Here’s what people are saying about their service quality, professionalism, and reliability:
Overall Experience & Satisfaction
Most customers reported a generally positive experience, with many feeling relieved and satisfied by the professionalism and care provided during their moves. Praises ranged from appreciation for the stress-relieving support during a hectic moving process to commendations on the overall friendly and helpful nature of the team. However, a few reviewers expressed dissatisfaction due to unresolved damages and lapses in service follow-up.
Service Quality & Expertise
Reviewers frequently mentioned the movers’ in-depth knowledge and expertise, highlighting careful packing, wrapping delicate items like TVs and glass furniture, and handling belongings with proper care. Specific names such as Tony, Joseph, Mary, and Paul were noted for their hard work and attention to detail. Despite generally high marks for quality, one account mentioned damage during a move, raising concerns about consistency.
Customer Service & Communication
Many customers were impressed with the warm and responsive communication from the company, including special mentions of representatives like Nicole, who was noted for her professional and clear service. While several reviews praised the ease of contact and the willingness to answer queries, others experienced communication lapses, with management or owners reportedly failing to return calls or follow up on claims regarding damaged items.
Value for Money & Pricing Transparency
Customers consistently described the service as competitively priced, with transparent estimates and noticeable savings compared to larger moving companies. The free estimate and fair quotes, alongside minimal extra fees, contributed to an overall perception of good value for the money spent.
Timeliness & Efficiency
Punctuality and efficiency were frequently cited as strong points. Reviews mentioned on-time arrivals, prompt unloading, and efficient moves, even under challenging circumstances such as tight scheduling or simultaneous work by others in the same facility. The ability to accommodate last-minute storage needs further underscored the company’s operational quickness.
Professionalism & Trustworthiness
Many testimonials highlighted the movers’ professionalism, uniformed appearance, and respectful handling of customers’ belongings. The company was generally seen as honest and reliable, with one reviewer emphasizing the team’s unwavering work ethic. However, isolated incidents involving insufficient preparedness, such as the absence of a truck ramp or wearing required masks, did lead to some concerns about consistent professional behavior.
Facility, Environment & Ambience
Comments about the physical aspects of the move were mostly positive, with careful attention paid to protecting homes during moves through the use of floor coverings and padding blankets. There were a few notes about minor issues, such as a truck being described as filthy by one customer, but these did not overshadow the overall positive ambience of safety and care.
Accessibility & Convenience
The convenience of scheduling and the ease of contact were well appreciated, especially for local residents in San Diego. The company’s ability to accommodate urgent requests, particularly the offer to store items for several days, highlighted their flexible and customer-oriented approach. Nonetheless, some reviewers faced challenges when follow-up support was needed after an issue arose.
Problem Resolution & Follow-up
There were mixed reviews regarding problem resolution. While one customer noted that damages were taken seriously and resolved in a fair manner without hassle, another reviewer reported unresolved issues despite multiple attempts to contact management. This inconsistency in follow-up and claim processing emerged as the primary area needing improvement.
Unique Strengths & Areas for Improvement
Standout qualities include the company’s local roots, cost effectiveness, detailed packing, and a friendly, hardworking team that goes the extra mile. Specific strengths like accommodating storage needs and a stress-free approach to moving were particularly appreciated. However, suggestions for improvement focus on ensuring consistent professionalism (e.g., compliance with health safety norms), improving communication from management, and providing prompt and reliable resolution to claims involving damaged items.
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Get Directions Pacific Highway, San Diego, California
Working Hours
- Mon 08AM - 06PM
- Tue 08AM - 06PM
- Wed 08AM - 06PM
- Thu 08AM - 06PM
- Fri 08AM - 06PM
- Sat 08AM - 06PM Closed
- Sun 08AM - 06PM
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