Très LA Catering Claim business
About
Like most college kids, I had no idea what I wanted to do when I started school. I grew up in Dallas, Texas and worked my way through the University of North Texas waiting tables and bartending. I enjoyed the work, but it was a means to an end and at the time, I really didn’t think of it as a life’s ambition. I finished with an Economics...... See More
Like most college kids, I had no idea what I wanted to do when I started school. I grew up in Dallas, Texas and worked my way through the University of North Texas waiting tables and bartending. I enjoyed the work, but it was a means to an end and at the time, I really didn’t think of it as a life’s ambition. I finished with an Economics degree and enough knowledge to know that I didn’t want to be an Economist. My real education began the week after I graduated from college. I sold my car and bought a one-way ticket to Paris and traveled through Europe and Asia for over a year. In every way, this time in my life brought me an awareness and appreciation for other cultures that I don’t think I could have ever absorbed had I stayed in my hometown. When I came back to the States, I enrolled in the NYC theatre school Circle in the Square. I spent the next five years in New York as a quintessential struggling actor; which meant I was also a waiter and bartender. I moved to Los Angeles to pursue acting, but I landed a job as a Food and Beverage Manager at the Standard Hotel in Hollywood. It soon led to me taking a position as the Food & Beverage Director at The Standard's sister property––the iconic Chateau Marmont Hotel. After several years of providing hospitality and cuisine in a way that caters to the specific tastes of the most discriminating clientele in Los Angeles, I felt confident in starting a brand of my own. A catering company at the highest level, paring exceptional cuisine with luxury hotel-caliber service. Tres L.A. was created in 2003. With the Tres L.A Group, my driving principle has been to leverage my past experience and deliver the same level of service, detail and visual appeal for our clients and their guests that I learned while working in the boutique hotel and restaurant industry. At the same time, foster a positive and spirited work culture for employees to grow and feel as if they are part of something more meaningful than just a stepping-stone in their journey. In 2011, I purchased what is now known as The Carondelet House and in 2015, I purchased The Ebell of Long Beach. In 2020 we opened our doors at The Mason, Dallas. I approached the remodeling and design of each venue as a blank canvas where I could fully curate every aspect of my work experience, my education, and my travels. I’d like to think the venues have become a pure expression of my vision as a host–– elegant, timeless and above all else, inviting. TRES L.A. GROUP LET'S GET PLANNING Reach out to us for availability and pricing. We look forward to working together. For inquires about our venues, please visit the venue websites and fill out the contact form there. INQUIRE CWD-BO24-Winner-Badge-white-web-W400.png VOTED CALIFORNIA WEDDING DAY'S BEST OF 2023 BEST CATERING COMPANY For Los Angeles and Malibu BEST OVERALL VENDOR For Los Angeles MEMBER OF THE YEAR Statewide CALIFORNIA WEDDING DAY'S MEMBER OF THE YEAR 2023, BEST OVERALL VENDOR AND CATERING COMPANY OF LOS ANGELES IN 2019, 2020, 2022, 2023 & 2024 MIKE MAFFE DIRECTOR OF CORPORATE ACCOUNTS Mike has 15 years of experience in the hospitality industry, ranging from fast casual to fine dining, and has a BS from University of Oregon and an MBA from Tulane University. He enjoys taking on new challenges and brings a practical perspective to problem solving. Ask anyone on his team, and they will say that Mike's leadership style is centered around building a strong foundation of trust, support, and collaboration. He prioritizes client satisfaction above all else and is constantly seeking innovative ways to improve processes and deliver exceptional results. Go Ducks! BRAD LEWANDOWSKI SWEETWATER COCKTAILS BEVERAGE DIRECTOR Portrait Brad Lewandowski Indulge in the world of luxury libations curated by Brad, a veteran of LA and NYC's esteemed hospitality scene. With two decades of expertise, he designs unparalleled cocktails and possesses an ardent love for craft beer. Working directly with clients, he transcends expectations by fulfilling their every cocktail, beer, and wine desire. BILL COYNE HEAD OF CLIENT EXPERIENCE & STRATEGY Portrait Bill Coyne Bill has over 15 years of experience in bespoke luxury hospitality. After leading the service team at Cloud Catering & Events in New York for several years, he advanced to lead the sales team, where he oversaw events such as the ABT Gala at Lincoln Center. He frequently collaborates with industry leaders such as David Monn, David Stark, Easton Events, Sacks Productions, and David Beahm for events around the world. Bill's work is driven by his passion for people. JENNIFER ESCAMILLA PRODUCTION & SALES MANAGER
Services Offered
- Très L.A Catering
- Sweetwater Cocktails
- Room Service
- Catering services
- Vegetarian catering
- vegan catering
- venue rental
- Bartending services
Photos & Videos
Reviews
A Quick Look at Customer Sentiment
The reviews for Tres LA Catering showcase a range of experiences. Many clients praised the exceptional culinary creativity, beautiful presentation, and memorable, personalized service that elevated their events. However, several reviewers also highlighted concerns such as inconsistent food quality between tastings and event days, communication delays, unexpected pricing challenges, and inefficient service timings. Overall, while Tres LA is recognized for its innovative menu and passionate staff, improvements in responsiveness and reliability would further enhance customer satisfaction.
Deep Dive: Detailed Analysis of Customer Reviews
We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Très LA Catering. Here’s what people are saying about their service quality, professionalism, and reliability:
Overall Experience & Satisfaction
Reviews reveal a diverse range of experiences. Many clients felt delighted by the creative and memorable culinary presentations at their special events, but a notable number expressed disappointment due to inconsistencies between pre-wedding tastings and the actual event day service.
Service Quality & Expertise
The culinary expertise of Tres LA was frequently commended, with many guests raving about standout dishes like miso glazed cod and Peking duck, and even describing the food as having a Michelin-star quality. However, several reviewers noted that, on the event day, the dishes sometimes arrived cold and lacking the expected flavor and customizations demonstrated during tastings.
Customer Service & Communication
Communication experiences varied significantly. Positive mentions often highlighted decisive and personable interactions with team members such as Rob and Avery, who helped guide clients throughout the planning process. In contrast, some customers reported extended delays in responses and poor communication, particularly citing issues with planners like Kelsie, which affected their overall confidence in the service.
Value for Money & Pricing Transparency
Many appreciated the premium nature of Tres LA’s offerings, noting that the high quality of food and presentation justified the price for their special day. Yet, there were notable concerns about unexpected additional charges, such as an extra fee for a tasting menu, and even an incident where a customer experienced a double charge, calling into question the consistency and transparency of the pricing structure.
Timeliness & Efficiency
Efficiency in service was a mixed bag in the reviews; while some events experienced seamless execution and timely delivery of courses, others were marred by significant delays—reports of waiting over 40 minutes between courses or even over an hour for entrees—undermining the dining experience for some guests.
Professionalism & Trustworthiness
Many reviewers applauded the overall professionalism and warmth of the team, particularly praising Rob for his sincerity and hands-on approach. Nonetheless, incidents of unmet promises, unresolved billing disputes, and the perception of a bait-and-switch on service quality have left some customers questioning the integrity and reliability of the service.
Facility, Environment & Ambience
The selection of venues such as Greystone Mansion, Cielo Farms, and others contributed greatly to a sophisticated ambience that resonated well with upscale events. The overall presentation and detailed décor further accentuated the luxurious feel noted by many of the clients.
Accessibility & Convenience
Clients appreciated the convenience of working with a team that was, at times, proactive with updates and personal touches—such as dedicated staff delivering signature drinks—but some found the process cumbersome due to delays and inconsistent responsiveness during critical planning phases.
Problem Resolution & Follow-up
Several reviews mentioned that while concerns were raised—ranging from cold food to billing issues—the follow-up was often inadequate or slow, leading to lingering dissatisfaction. In contrast, some clients did recognize immediate problem-solving efforts on the event day, which helped mitigate minor issues before they escalated.
Unique Strengths & Areas for Improvement
Tres LA stands out for its creative menu, ability to cater to unique dietary requests, and a team that often goes above and beyond to create a memorable dining experience. However, to further solidify their reputation, the company would benefit from ensuring consistency between tasting and event day quality, streamlining communication channels, and addressing pricing and follow-up concerns with greater transparency and urgency.
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Get Directions Costanso Street, Los Angeles, California
Working Hours
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