Thrasher Termite & Pest Control, Inc. Claim business
About
QualityPro credentialed, fast relief for your pest control problems and the highest level of customer satisfaction. We get rid of termites, bed bugs, crawling insects, flying insects, mice & rats, and more. No gimmicks, no nonsense, no pests!Services Offered
- Ant extermination
- Bee control or removal
- Flea extermination
- Mice or rat control or removal
- Pest inspection
- Indoor pest preventative treatment
- Spider extermination
- Tick or mite extermination
- Bed bug extermination
- Cockroach extermination
- Hornet or wasp extermination
- Pest extermination
- Pest preventative services
- Outdoor pest preventative treatment
- Termite extermination
- Wildlife control or removal
Photos & Videos
Reviews
A Quick Look at Customer Sentiment
Thrasher Termite & Pest Control consistently receives high praise from its customers for prompt, professional, and effective pest control services. Clients appreciate the detailed inspections and clear communication from dedicated technicians like Zeus Sr, George, and Miguel, ensuring that issues from spiders to termites and rodent infestations are thoroughly addressed. Despite isolated concerns over miscommunications or report clarity, the overall service is viewed as reliable, value‐driven, and customer-focused.
Deep Dive: Detailed Analysis of Customer Reviews
We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Thrasher Termite & Pest Control, Inc.. Here’s what people are saying about their service quality, professionalism, and reliability:
Overall Experience & Satisfaction
Customers overwhelmingly express high satisfaction and gratitude, mentioning years of reliable service and trust built over regular appointments. The overall sentiment is one of relief and contentment with the consistent performance of the team.
Service Quality & Expertise
The reviews emphasize the exceptional expertise of the technicians. Clients frequently highlight thorough inspections and effective treatments for pests, termites, ants, and rodents. Specific commendations for professionals like Zeus Sr, George, Miguel, and others underline the company’s commitment to quality work and deep technical knowledge.
Customer Service & Communication
Many customers appreciate the friendly and clear communication offered by the team. Technicians typically call ahead to confirm appointments, explain the treatment process in detail, and ensure that all concerns are addressed promptly. A few reviews mention proactive follow-ups, indicating an overall customer service experience that is supportive and attentive.
Value for Money & Pricing Transparency
While pricing details are not extensively discussed, several reviews hint at competitive pricing and good value for money. Customers feel that the quality of service, combined with the expertise provided, justifies their investment in pest control and repair services.
Timeliness & Efficiency
Prompt response times and adherence to scheduled appointments are recurring themes. Customers consistently note that technicians arrive within the promised window and work efficiently, ensuring that pest issues are resolved swiftly without unnecessary delays.
Professionalism & Trustworthiness
Professionalism is at the core of Thrasher's service. Reviews highlight the courteous, reliable, and ethical behavior of the staff. Technicians like Zeus Sr and George are often noted for their friendly demeanor, thoroughness, and the trust they build with clients through consistent, high-quality interactions.
Facility, Environment & Ambience
Although the focus is primarily on pest management in residential and commercial settings, a number of reviews mention the care taken to protect both the home environment and its occupants. Whether working at a preschool, a restaurant, or in private homes, the team pays attention to maintaining a safe and clean environment during service delivery.
Accessibility & Convenience
Customers find scheduling appointments with Thrasher to be convenient and flexible. The ease of reaching out, clear communication regarding appointment windows, and accommodating rescheduling when needed all contribute to a stress-free experience for clients.
Problem Resolution & Follow-up
Effective problem resolution and dedicated follow-up support are key strengths. Several accounts detail how technicians promptly resolved issues, returned to address any ongoing concerns, and even coordinated with other contractors. A few instances of miscommunication were quickly remedied, reinforcing the company's commitment to customer satisfaction.
Unique Strengths & Areas for Improvement
Standout qualities include the exceptional dedication of individual technicians who not only resolve pest issues but also educate homeowners. The use of detailed reports, consistent maintenance, and the ability to handle complex problems such as termite damage and rodent infestations are frequently mentioned. Areas for potential improvement involve occasional communication hiccups and minor scheduling or service report issues, which the company appears eager to address and rectify.
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Get Directions Farley Road West, San Jose, California
Working Hours
- Mon 08AM - 05PM
- Tue 08AM - 05PM
- Wed 08AM - 05PM
- Thu 08AM - 05PM
- Fri 08AM - 05PM
- Sat - Closed
- Sun -
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