The Formula Skin Lab Claim business
About
Elevate your skincare journey at The Formula Skin Lab, your go-to esthetician sanctuary in San Diego, CA. Step into our vibrant, energizing space where we specialize in transformative skin treatments, from rejuvenating facials to waxing and makeup. Our expertise lies in acne, blemish, and aging correction, catering to all skin types,...... See More
Elevate your skincare journey at The Formula Skin Lab, your go-to esthetician sanctuary in San Diego, CA. Step into our vibrant, energizing space where we specialize in transformative skin treatments, from rejuvenating facials to waxing and makeup. Our expertise lies in acne, blemish, and aging correction, catering to all skin types, including Melanin-specific issues. Trust our seasoned estheticians to bring out your natural radiance. Book your appointment today for a glowing tomorrow! History Established in 2015. In 2015, Stephanie J. laid the foundation for what would become The Formula Skin Lab, initially fueled by her passion for makeup artistry. Transitioning into the realm of skincare in 2017, she quickly recognized a gap in the industry: a lack of specialized care for melanated skin tones and people of color. Determined to fill this void, Stephanie became an Esthetics Educator and a trailblazer for an underserved community. Her efforts have not only enhanced the beauty and confidence of her clients but also inspired countless individuals of color to pursue their entrepreneurial dreams. Today, The Formula Skin Lab stands as a multiple award-winning establishment, celebrated in top beauty magazines and films. We're even gearing up for a television feature that will spotlight our expertise in skincare for people of color. Our journey is a testament to the power of representation, expertise, and the relentless pursuit of excellence in the beauty industry. Meet the Business Owner Business owner information Stephanie J. Business Owner Discover a new level of skincare at The Formula Skin Lab, your ultimate esthetician destination in San Diego, CA. Our primary focus is on transformative skin correction, whether you're dealing with acne, blemishes, or signs of aging. Our expert estheticians are here to guide you through every step of your skincare journey, from achieving radiant skin to mastering your first wax or prepping for a special event. Passionate and attentive, we're committed to helping you look and feel your absolute best, inside and out. Book your personalized consultation today and take the first step toward your skincare goals. Elevate your skincare journey at The Formula Skin Lab, your go-to esthetician sanctuary in San Diego, CA. Step into our vibrant, energizing space where we specialize in transformative skin treatments, from rejuvenating facials to waxing and makeup. Our expertise lies in acne, blemish, and aging correction, catering to all skin types, including Melanin-specific issues. Trust our seasoned estheticians to bring out your natural radiance. Book your appointment today for a glowing tomorrow! History Established in 2015. In 2015, Stephanie J. laid the foundation for what would become The Formula Skin Lab, initially fueled by her passion for makeup artistry. Transitioning into the realm of skincare in 2017, she quickly recognized a gap in the industry: a lack of specialized care for melanated skin tones and people of color. Determined to fill this void, Stephanie became an Esthetics Educator and a trailblazer for an underserved community. Her efforts have not only enhanced the beauty and confidence of her clients but also inspired countless individuals of color to pursue their entrepreneurial dreams. Today, The Formula Skin Lab stands as a multiple award-winning establishment, celebrated in top beauty magazines and films. We're even gearing up for a television feature that will spotlight our expertise in skincare for people of color. Our journey is a testament to the power of representation, expertise, and the relentless pursuit of excellence in the beauty industry. Meet the Business Owner Business owner information Stephanie J. Business Owner Discover a new level of skincare at The Formula Skin Lab, your ultimate esthetician destination in San Diego, CA. Our primary focus is on transformative skin correction, whether you're dealing with acne, blemishes, or signs of aging. Our expert estheticians are here to guide you through every step of your skincare journey, from achieving radiant skin to mastering your first wax or prepping for a special event. Passionate and attentive, we're committed to helping you look and feel your absolute best, inside and out. Book your personalized consultation today and take the first step toward your skincare goals.
Services Offered
- Waxing
- Sugaring
- Makeup consultation
- Makeovers
- Bikini wax
- Makeup lessons
- Makeup application
Photos & Videos




Reviews
A Quick Look at Customer Sentiment
Formula Skin Lab is widely celebrated for its expert, personalized skin care services delivered in a welcoming, clean, and calming environment. Clients frequently praise staff members like Stephanie, Bella, and Kai for their high level of expertise and professional demeanor, highlighting transformative facials, effective waxing, and targeted treatments that yield noticeable improvements. While most experiences are positive, a few reviews mentioned scheduling disruptions and isolated incidents regarding treatment outcomes, suggesting slight room for enhancement.
Deep Dive: Detailed Analysis of Customer Reviews
We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with The Formula Skin Lab. Here’s what people are saying about their service quality, professionalism, and reliability:
Overall Experience & Satisfaction
Clients consistently report an overall satisfying experience, emphasizing feelings of rejuvenation, comfort, and gratitude. Many describe the visit as a welcome break that leaves them feeling refreshed and confident, contributing to a loyal customer base.
Service Quality & Expertise
The service quality is frequently highlighted as exceptional, with several reviewers commending the expert knowledge of the staff. Personalized treatments—from acne facials to Brazilian waxes and chemical peels—are noted for their effectiveness, with many specifically naming professionals like Stephanie, Bella, Kai, and others whose tailored approaches deliver real results.
Customer Service & Communication
The customer service at Formula Skin Lab receives high marks for its friendly, attentive, and articulate communication. Clients appreciate thorough consultations and the staff’s willingness to listen and educate, although there have been occasional reports of last-minute appointment cancellations that affected scheduling.
Value for Money & Pricing Transparency
Reviews reflect a perception of good value for money; customers feel that the quality of services justifies the cost. Occasional discount offers, such as a 50% off courtesy for inconveniences, add to the overall positive sentiment regarding pricing strategies, even though detailed pricing discussions are limited.
Timeliness & Efficiency
Many customers note the efficient nature of the services, including prompt same-day appointments and overall smooth treatment delivery. While the majority of experiences are timely, a few scheduling issues were mentioned, indicating a need for minor improvements in appointment management.
Professionalism & Trustworthiness
The strong sense of professionalism and trustworthiness is a recurring theme. Reviews mention the high level of care, cleanliness, and respectful treatment throughout the process, which builds strong client relationships and repeat business.
Facility, Environment & Ambience
The facility is often described as pristine, inviting, and modern, with a calming atmosphere that enhances the overall experience. The hip ambiance, easy parking, and well-organized space make every visit feel relaxing and enjoyable.
Accessibility & Convenience
Clients appreciate the ease of accessing the business, with many highlighting the clear directions and convenient parking. Although most find booking and attending appointments hassle-free, a small number of clients mentioned difficulties related to last-minute cancellations.
Problem Resolution & Follow-up
The business demonstrates a proactive approach to problem resolution, with prompt responses and efforts to rectify any issues, such as offering discounts or personalized follow-up. This commitment to customer care helps mitigate isolated negative incidents.
Unique Strengths & Areas for Improvement
Unique strengths include the highly skilled, personable staff and customized, effective treatments that frequently exceed client expectations. Areas for improvement involve refining the appointment scheduling process to prevent last-minute cancellations and ensuring consistency in treatment outcomes, as evidenced by a few isolated reports of suboptimal results.
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Get Directions El Cajon Boulevard, San Diego, California
Working Hours
- Mon -
- Tue 12AM - 06PM
- Wed 12AM - 09PM
- Thu 12AM - 08PM
- Fri 10AM - 06PM
- Sat 11AM - 06PM Closed
- Sun 11AM - 06PM
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