TBD San Diego Claim business
About
At TBD we create the things you wish existed. We are a collection of designers, florists, leaders, and everything in between. Our expertise is breathing life into your vision to create an unforgettable event.Services Offered
- Design
- Inventory Curation
- Floral Design
- Production
- Party equipment rental
- Equipment rental
Photos & Videos
Reviews
A Quick Look at Customer Sentiment
Overall, customers praise TBD for its creative design, extensive inventory, and the ability to bring personalized wedding visions to life with a dedicated team including standout members like Jillian, Emileeann, Rachel, and Annaliese. While many clients experienced stress-free planning, unique design solutions, and a fun studio environment, a few reviewers noted inconsistent communication, execution errors—especially in critical elements such as seating arrangements—and occasional lapses in attention to detail, particularly for luxury weddings.
Deep Dive: Detailed Analysis of Customer Reviews
We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with TBD San Diego. Here’s what people are saying about their service quality, professionalism, and reliability:
Overall Experience & Satisfaction
Many couples felt immense relief and joy with TBD’s ability to turn abstract wedding visions into beautifully executed realities. Most reviews reflect gratitude for the attention to personalized needs and creative design, though a few expressed dissatisfaction due to significant errors that marred their special day.
Service Quality & Expertise
Clients frequently highlighted the team’s expertise, noting that professionals like Jillian, Emileeann, Rachel, and Annaliese were instrumental in crafting tailored designs. The company was praised for its extensive inventory and hands-on approach in creating stunning floral arrangements and décor, with one reviewer emphasizing that even after multiple postponements, the final design was worth the wait. Nonetheless, one review criticized the firm for lacking the finesse required in high-end luxury weddings.
Customer Service & Communication
Several reviews applauded the team for being approachable, responsive, and supportive throughout the planning process, with in-person mock-ups and detailed discussions that helped refine the wedding vision. However, there were some concerns regarding communication, including instances of delayed responses and missed appointments which led to critical planning missteps.
Value for Money & Pricing Transparency
Many customers appreciated the clear and detailed quotes provided by TBD, along with competitive pricing and a one-stop-shop convenience that bundled rentals and floral services. While most felt they received excellent value, there were isolated complaints about unexpected charges and pricing discrepancies.
Timeliness & Efficiency
The team was generally noted for its reliability in managing timelines, including delivering decor and even building cabanas well ahead of schedule. Despite the overall efficiency, a few clients mentioned that delays—such as a team member arriving late to a crucial final walkthrough—negatively impacted some elements of their event.
Professionalism & Trustworthiness
Most reviews speak to the professional demeanor of the TBD team, with many clients expressing trust and repeat interest in their services. Positive notes were made about the courteous and patient approach of key team members. In contrast, a particularly negative review described a defensive attitude and lack of accountability following a major design error, which undermined trust for that customer.
Facility, Environment & Ambience
Visitors to the studio enjoyed a creative and fun atmosphere that encouraged experimentation with designs and textiles. The final event setups were noted for their thoughtful details and ambiance enhancements, although there were isolated critiques regarding the use of decor elements that did not align with the client’s original vision.
Accessibility & Convenience
Many customers found working with TBD highly convenient, thanks to their integrated services covering both florals and rentals. The ease of scheduling consultations, visiting the warehouse for in-person mock-ups, and coordinating with wedding planners was frequently mentioned as a major plus, though a few reviews highlighted scheduling hiccups that affected communication.
Problem Resolution & Follow-up
While most clients experienced seamless execution, there were notable instances where problems were not promptly or adequately resolved. One review detailed a significant mishap with the head table setup that not only disrupted seating plans but also showcased poor follow-up and resolution efforts by the team.
Unique Strengths & Areas for Improvement
TBD’s unique strengths lie in its creative vision, extensive inventory, and the ability to serve as a one-stop-shop for wedding décor and rentals, making the planning process fun and stress-free for many. Areas for improvement include enhancing communication, ensuring meticulous attention to detail in design execution—especially for high-end events—and improving problem-resolution protocols to avoid costly mistakes that can mar an otherwise memorable day.
People Also Viewed

Los Gatos Event Rentals
- Chairs
- Tables
- Dinnerware
- See More
APR Boutique Event Rentals
- Corporate Events
- Party equipment rental
- Equipment rental
- See More
Cedar & Pine Events
- Hickory Farm Table Rentals
- Honey Farm Table Rentals
- Chairs Seating Rentals
- See More
Event City
- Equipment rental
- Event planning
- Wedding planning
- See More
-
Visit Website
-
View Phone Number
-
Get Directions Market Street, San Diego, California
Working Hours
- Mon 09AM - 05PM
- Tue 09AM - 05PM
- Wed 09AM - 05PM
- Thu 09AM - 05PM
- Fri 09AM - 05PM
- Sat -
- Sun - Closed
Report a Problem for TBD San Diego
Help us keep this listing accurate! If you notice incorrect details, report a problem below. Our team will review your submission.