Shaped Secretz Body Sculpting Claim business

4.8 (122 reviews)

About

Shaped Secretz provides the latest non-surgical, non-invasive beautifying procedures in Downtown, Los Angeles. We are focused on body sculpting, specifically specializing in targeting unwanted areas of fat, cellulite, loose skin and wrinkles while also treating postoperative care for gastric bypass and plastic surgery patients. We utilize ultrasound waves, radio frequency and lasers to help burst fat cells, tighten loose skin/cellulite and remove toxins and waste through the lymphatic system. History Established in 2021. Courtney Lockridge, Owner and Body Sculpting Practitioner struggled with weight loss and confidence with her body image for over a decade. She needed an alternative to help achieve her goals and needed inspiration to try different methods to improve her health. After trial and error, she stumbled across body sculpting. It wasn't until Courtney went through a couple treatments, did she realize that sometimes all we need is a little boost to keep the momentum going towards our goals. With body sculpting, you're able to see and feel your results after one treatment. And because you have to make a commitment to living a healthier lifestyle while going through these treatments, Courtney thought body sculpting would be a great addition to any one's healthy lifestyle regimen. And so Shaped Secretz Body Sculpting was born.... We all should feel good about ourselves and sometimes we just need a little Shaped Secretz. Meet the Business Owner Business owner information Courtney L. Business Owner Courtney Lockridge is a dedicated and compassionate licensed practitioner and certified body sculptor committed to providing her clients with the highest level of expertise and quality in non-invasive aesthetic procedures. Always striving for the natural sculpted body, Courtney adheres to the philosophy of a balanced approach to cosmetic sculpting and appearance. As an advocate of wellness, Courtney offers a full spectrum of medical and cosmetic procedures at Shaped Secretz to help people feel comfortable in their own skin. From body sculpting to weight loss management, she is always up to date on the most promising and innovative techniques used in aesthetics. Whether it's smoothing wrinkles, reducing cellulite, tightening loose skin or creating a sculpted hour glass figure, Courtney aspires to make her patients feel beautiful, comfortable, and confident.

Services Offered

Body Massages
Anti-aging Treatments
Swedish Massage
Lymphatic Drainage
Sports Massage
Facial Massages
Back Treatments
Facial Treatments
Eyelash Services
Eyebrow Services
Body Treatments
Deep Tissue Massage
Mask Treatments
Aromatherapy Massage
LED Light Treatments
Radiofrequency (RF) body sculpting
Prenatal Massage
Laser body sculpting
Hot Stone Massage
Brightening Treatments
Pore Cleansing Treatments
Virtual Consultations
Ultrasound body sculpting
Wrinkle Treatments
Skin Extractions

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Reviews

5 (101 reviews)

4.5 (21 reviews)

A Quick Look at Customer Sentiment

Overall, clients are impressed with the transformative results and healing effects of the treatments provided, especially the lymphatic drainage and wood therapy. Many praise Courtney and Savannah for their expertise, personalized care, and welcoming attitude, though a few noted scheduling and communication hiccups as well as mixed experiences with massage pressure and technique. The facility is generally described as clean and professional, with convenient downtown parking, while some feedback suggests improvements in appointment instructions, timeliness, and consistency in service delivery.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Shaped Secretz Body Sculpting. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Most clients expressed high levels of satisfaction with their sessions, reporting noticeable improvements in pain, swelling, and overall well-being. Many felt relieved and thrilled by the results, with some even booking additional appointments. However, a few clients experienced disappointment due to service inconsistencies or miscommunication, which affected their overall impression.

Service Quality & Expertise

Experts like Courtney and Savannah received consistent praise for their skillful techniques—whether in lymphatic drainage, wood therapy, or facial treatments. Clients noted the effectiveness of the treatments, with clear improvements such as reduced swelling, decreased pain, and enhanced muscle tone after sessions. One review even mentioned significant sculpting results that boosted client confidence before a trip.

Customer Service & Communication

Outstanding, personalized customer service was a recurring theme, with many reviewers appreciating the friendly and empathetic approach of the staff. Clients enjoyed engaging conversations during sessions that eased any nervousness and helped build rapport. However, instances of delayed responses or unclear instructions, like difficulties accessing the building and scheduling updates, were noted, emphasizing room for better communication.

Value for Money & Pricing Transparency

The pricing was generally perceived as fair, with several clients taking advantage of Groupon discounts and package deals. While many appreciated the value provided through transformative results, there were comments regarding refunds and reimbursement for inconveniences, signaling a need for clearer pricing and service guidelines to manage customer expectations.

Timeliness & Efficiency

Many appreciated the prompt and efficient service, with appointments that led to timely improvements in physical discomfort and overall health. On the flip side, some reviewers reported delays, such as waiting for a response before the session or issues with appointment start times, which adds a cautionary note to scheduling practices.

Professionalism & Trustworthiness

The professionalism and genuine care of the team, particularly Courtney and Savannah, were highlighted by numerous satisfied clients. Reviews stressed that the business maintains a clean, reliable environment. Nevertheless, a few negative experiences were marked by perceived lapses in professionalism, such as distractions during treatment or services not meeting the expected standards, impacting trust for some clients.

Facility, Environment & Ambience

The business is consistently described as offering a clean, welcoming, and aesthetically pleasing environment. Clients specifically mentioned the modern downtown LA location with convenient parking, which contributes to a positive overall ambience. The calming vibe indoors greatly enhanced the therapeutic experience for many visitors.

Accessibility & Convenience

Convenient downtown access and adjacent parking were definite pluses for the business. However, a few comments pointed out issues with communication regarding building entry, elevator access codes, and delays in receiving appointment confirmations, suggesting that streamlining these aspects could enhance convenience even further.

Problem Resolution & Follow-up

Instances of service mishaps, such as delays, appointment confusion, or even unexpected treatment side effects, were met with proactive follow-up from the owner or staff. Some clients received refunds or prompt responses to address their concerns, and one reviewer noted that post-treatment follow-ups helped reaffirm the business’ commitment to customer satisfaction despite earlier challenges.

Unique Strengths & Areas for Improvement

The standout qualities of the business include highly effective specialized treatments, personalized attention from skilled professionals, and a relaxing environment that fosters trust. Specific highlights such as Courtney's magic touch in lymphatic drainage and Savannah’s detailed approach to facials impress many clients. Nevertheless, improvements in scheduling clarity, consistency in treatment techniques (especially for different massage types), and enhanced initial responsiveness could help elevate the overall client experience even further.

Shaped Secretz Body Sculpting Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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