Sami and Sons Construction Claim business

4.7 (156 reviews)

License# 1117164

About

Sami & Sons has proudly served the Greater Bay Area since 2017, completing over 500 successful projects. We are committed to both commercial and residential clients, offering full support through every stage of your project, whether it’s a new home build, ADU or in-law suite addition, kitchen, or bathroom remodel. Every property deserves a...... See More

Services Offered

Bathroom remodeling
Building additions
Garage remodeling
Guest house or ADU construction
Manufactured home construction
Single-family home construction
Remodeling
Bathroom addition
Common area addition
Garage addition
Laundry room addition
Bedroom remodeling
Construction design services
Kitchen remodeling
Detached garage construction
Modular home construction
New structure construction
New room addition
Bedroom addition
New room design
Kitchen addition
New story design

Photos & Videos

Reviews

4.8 (22 reviews)

4.7 (30 reviews)

4.5 (104 reviews)

A Quick Look at Customer Sentiment

The reviews highlight Sami & Sons as a contractor with exceptional craftsmanship, responsive communication, and a friendly, professional team that many clients appreciate for timely, quality work and transparent pricing. Several customers praised project managers like Tom and artisans for transforming their spaces with precision and care, while a handful of reviews pointed to issues with subcontracted labor, project delays, and follow‐up on defects. Overall, the business is commended for its expertise and customer-centric approach, though there are clear suggestions for improved quality control and better management of subcontractors.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Sami and Sons Construction. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Many clients expressed overall satisfaction with their remodeling projects, citing a sense of relief and pride in their updated spaces. Multiple reviews highlighted a positive experience from start to finish, with some customers even describing their results as magazine-worthy. However, a few reviews detailed experiences of prolonged and stressful projects with unresolved issues, which affected overall satisfaction.

Service Quality & Expertise

Clients frequently praised the high-quality craftsmanship and keen attention to detail delivered by the team. Work such as relocating garage doors, adding new windows, precise kitchen and bathroom remodels, and artistic tile work were singled out as examples of excellent performance. Despite these positive remarks, several customers noted that some projects experienced issues like defective installations and substandard work when unskilled subcontractors were involved.

Customer Service & Communication

The company's commitment to keeping clients informed was a strong theme, with project managers like Tom and Sami himself often mentioned for their responsiveness and clarity. Positive reviews reveal that customers felt supported and involved throughout the process. In contrast, a number of negative reviews cited poor communication, unresponsiveness during critical issues, and in some cases, confrontational behavior by representatives.

Value for Money & Pricing Transparency

Several reviews appreciated the fair, itemized quotes and transparent pricing offered by Sami & Sons, which aligned well with the quality of service delivered. On the other hand, there were concerns about unexpected charges and in some situations, a perception that extra costs for services such as incongruent landscape concreting were unnecessary.

Timeliness & Efficiency

Timely progress and efficient project management were frequently mentioned in positive reviews, with some customers noting that their projects were completed within the promised timeline. However, there were also accounts of projects that dragged on due to repeated delays, poor scheduling, or inefficiencies brought on by subcontracted labor and inadequate oversight.

Professionalism & Trustworthiness

Many clients felt that the professionalism of the company and its workers—particularly the project managers and foremen—set them apart, fostering trust through respectful behavior and dedication. In contrast, several negative experiences pointed to perceptions of unprofessional conduct, including rudeness, unqualified workers, and aggressive tactics, which have adversely impacted customer trust.

Facility, Environment & Ambience

For projects that involved on-site work in clients’ homes, positive remarks were made regarding the neatness and tidiness maintained by the crew, as well as thoughtful attention to keeping work zones clean and contained. These details helped in reducing disruption to the household environment during renovations.

Accessibility & Convenience

Customers generally found it easy to engage with Sami & Sons, with efforts noted for scheduling consultations, on-demand updates, and clear procedure explanations. However, some reviews mentioned difficulties in communication and accessibility, especially when issues arose or when direct contact was needed during problem-solving stages.

Problem Resolution & Follow-up

Positive feedback highlighted the company’s willingness to address and fix issues post-completion, with follow-ups ensuring that the projects met customer expectations. On the flip side, some clients experienced unresolved problems, such as leaking structures, defective installations, and damage to property, and felt that follow-up was either inadequate or came too late.

Unique Strengths & Areas for Improvement

Sami & Sons is uniquely praised for their blend of artistic craftsmanship, honest assessments, and transparent communication which in turn helped clients feel involved and secure in their investment. Specific team members like Tom, Sami, Hector Perez, and Daniel have been commended for their roles in delivering quality projects. Nonetheless, the reviews also serve as a call for improved quality control, stricter oversight of subcontracted work, and better project management to avoid delays, unexpected expenses, and the frustration associated with unresolved post-project issues.

Sami and Sons Construction Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

People Also Viewed

Edison Home Improvement

Vine Renovations

RemodelMe

L.A. Remodeling Co.

Working Hours

Quick Links

Contact Info