R&S Overhead Doors of San Diego, Inc. Claim business

4.8 (487 reviews)

About

Specializing in fire doors, rolling steel doors, overhead doors, sectional doors, hangar doors and gates.

Services Offered

Specialty Doors
Commercial Door Service
Commercial Door Operators
Rolling Steel Service Doors
Rolling Steel Sheet Doors
Rolling Fire Doors
Sectional Steel Doors
Security Grilles
Entrance & Personnel
Garage Door Openers
Sectional Steel Garage Doors
Wood Garage Doors
Carriage House Garage Doors
Specialty Garage Doors

Photos & Videos

Reviews

5 (19 reviews)

4.6 (468 reviews)

A Quick Look at Customer Sentiment

Customers overwhelmingly praise R&S Doors for their exceptional service, expertise, and prompt, friendly approach. Reviews highlight the professionalism and knowledge of technicians like Devon, Jeff, Bino, and others, emphasizing quick responses, clear communication, and high-quality work that brings peace of mind. While the overall experience is highly satisfying, a few reviewers hinted at opportunities for further enhancing follow-up services and accessibility.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with R&S Overhead Doors of San Diego, Inc.. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Clients consistently express gratitude and high satisfaction with R&S Doors. Reviews are filled with positive remarks, enthusiastic recommendations, and a sense of relief after their issues were handled with care – making customers feel supported and confident in their choice.

Service Quality & Expertise

Reviewers commend the exceptional skills of the technicians, specifically naming Devon, Jeff, Bino, Johnny, and Alex for their impressive expertise. Detailed check-ups, accurate diagnoses, customized adjustments, and quality fixes – including the secure replacement of rolling doors and repairs post-accident – underline the high level of craftsmanship provided.

Customer Service & Communication

The team is frequently praised for their clear, friendly, and effective communication. Whether explaining technical issues in understandable terms or offering prompt reassurances via phone or in-person, the service approach is marked by attentiveness and a keen focus on customer ease.

Value for Money & Pricing Transparency

Customers find the pricing to be very reasonable and in line with the quality of service delivered. Reviews note that the quotes provided are transparent and fair, contributing to a high perceived value for money.

Timeliness & Efficiency

Many reviews highlight the prompt response and efficient resolution of issues. Technicians are noted to arrive quickly, complete work in one day when needed, and ensure that repairs are done right the first time, saving customers time and hassle.

Professionalism & Trustworthiness

The professionalism of the staff shines through in every review. The consistent reliability, respectful approach, and thorough explanations build trust with customers, solidifying R&S Doors as a dependable service provider.

Facility, Environment & Ambience

Although less frequently mentioned, the ambiance and overall professional environment are noted. Experiences at events like the Southern California Facilities Expo in Anaheim contribute to a positive impression of the company’s broader engagement and operational standards.

Accessibility & Convenience

The service is easy to access with prompt scheduling and responsive communication. Multiple reviewers appreciated the clear contact points, including direct phone support, which makes reaching out simple and hassle-free.

Problem Resolution & Follow-up

Effective problem resolution is a common theme, with technicians identifying issues quickly and offering viable, clear solutions. The follow-up communication, though rarely mentioned in detail, reinforces the company’s commitment to ensuring all repairs and adjustments meet customer expectations.

Unique Strengths & Areas for Improvement

R&S Doors' standout strengths include the personalized service provided by a team of highly skilled professionals and the ability to handle complex repair needs, from garage doors beaten by forklifts to secure sliding gates. While the reviews are predominantly positive, a subtle suggestion for the future is to enhance follow-up support and perhaps broaden the scope of accessibility channels to further boost the customer experience.

R&S Overhead Doors of San Diego, Inc. Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

People Also Viewed

Richard Garage Door Repair

Good Guys Garage Doors

R S Doors Santa Clara

Apex Garage Doors

Working Hours

Quick Links

Contact Info