Roofs By Reveille, Inc Claim business

4.9 (94 reviews)

About

At Reveille Roofing we specialize in getting insurance companies to pay to replace roofs damaged by storms. Call us today for a free inspection.

Services Offered

commercial roofing
residential roofing
Gutter addition
Gutter cleaning
Gutter installation
Gutter repair
Gutter replacement
Roof cleaning
Roof inspection
New roof installation
Roof repair
Roof replacement
Reroofing
Skylight installation

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Reviews

5 (65 reviews)

4.8 (29 reviews)

A Quick Look at Customer Sentiment

Roofs by Reveille consistently earns high praise for its exceptional roofing services, marked by expert workmanship, transparent pricing, prompt and efficient service, and a strong commitment to customer satisfaction. Clients appreciate the clear communication from team members like Chris and Pablo, the meticulous attention to detail including thorough cleanups, and the trustworthy, professional approach that makes them a top choice for all roofing needs.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Roofs By Reveille, Inc. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Customers express overwhelming satisfaction with Roofs by Reveille, praising the company for exceeding expectations in both routine and emergency situations. The reviews frequently mention a sense of relief, trust, and genuine appreciation when the work is completed flawlessly.

Service Quality & Expertise

The service quality is highlighted time and again, with many customers impressed by the expert handling of roof replacements, repairs, and inspections. Whether it was the installation of modern roof ventilation systems, adjustments after storm damage, or specialized services like gutter installations, the technical competence and industry certifications were universally noted.

Customer Service & Communication

Reviewers consistently commend the clear and proactive communication provided by the team. Staff and management, particularly Chris and Pablo, are described as friendly, patient, and exceptionally responsive—ensuring that clients are well informed every step of the way, from initial estimates to final cleanups.

Value for Money & Pricing Transparency

Many customers felt they received excellent value for their investment, citing fair, transparent pricing and competitive quotes. Several reviews pointed out that the estimates provided were not only reasonable but also detailed, ensuring that clients fully understood the scope of work before any money was spent.

Timeliness & Efficiency

Efficiency is a major theme among the reviews. Projects are frequently noted for being completed within the promised timeframe—even under tight, emergency circumstances such as imminent rainy seasons. The team’s ability to rearrange schedules and offer same-day or next-day services reinforces their reputation for promptness.

Professionalism & Trustworthiness

Professionalism is a recurring highlight, with many customers emphasizing the honest, respectful, and ethical approach of the company. From the personal touch of handing out dog toys to working diligently through unforeseen challenges, the team’s integrity and reliability have restored customer faith in the industry.

Facility, Environment & Ambience

The work environment is noted for its clean and organized state. Roofs by Reveille’s meticulous cleanup practices—including innovative touches like using a magnet to collect stray nails and ensuring pet safety—create a positive impression of the business’s commitment to both quality and safety.

Accessibility & Convenience

Customers appreciate the ease of getting in touch with the company, with many reviews highlighting their ability to secure urgent appointments and accommodate scheduling changes. Whether it was via a phone call or a web inquiry, the company’s flexible and accessible approach has made obtaining services hassle-free.

Problem Resolution & Follow-up

The reviews consistently underscore the team's effectiveness in identifying and resolving issues, from minor leaks to major structural concerns. Follow-up services, such as additional inspections and repair advice, along with the use of modern tools like drones for roof evaluations, have solidified Roofs by Reveille’s reputation as a dependable problem solver.

Unique Strengths & Areas for Improvement

Unique strengths of the company include its deep personal engagement with clients, the willingness to go above and beyond (as seen in emergency responses and extra cleanup efforts), and the use of eco-conscious products. While overwhelmingly positive, a few reviews hint at potential improvements in communication during unforeseen delays, such as scheduling adjustments when external factors (like solar panel removals) are involved. Overall, the commitment to honest advice and quality service sets them apart in a competitive field.

Roofs By Reveille, Inc Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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