R E Roofing & Construction Inc. Claim business

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with R E Roofing & Construction Inc.. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Customers repeatedly express satisfaction and relief after working with RE Roofing. Many are repeat clients who have experienced consistent, high-quality service and appreciate the company’s reliable performance, especially during emergencies. The overall sentiment is overwhelmingly positive with trust built over years of service.

Service Quality & Expertise

Reviewers frequently highlight the high level of expertise and technical proficiency exhibited by the team. They commend the use of top-grade materials, such as 25- and 50-year shingles and solar roofing systems, and applaud meticulous workmanship. Specific mentions of employees like Ahmad, who provided superb guidance during installation, underline the team’s technical proficiency and attention to detail.

Customer Service & Communication

Communication is a strong point for RE Roofing. Customers note how co-owners Miles and Jodie, along with the team, are approachable, prompt, and transparent in their interactions. From quick return calls and timely notifications to sending photos during the repair process, the emphasis on clear, consistent communication has earned them high marks in customer service.

Value for Money & Pricing Transparency

Several testimonials highlight the competitive pricing, noting that RE Roofing’s bids were significantly lower than competitors—sometimes by as much as $20,000—while still delivering the same services. Clients appreciate the clear pricing and value for money, with some even benefiting from cost-effective solutions like solar tax credits that made their projects affordable.

Timeliness & Efficiency

Timeliness is a recurring theme, with customers reporting that the team’s scheduling and work execution are efficient. Whether it’s a planned roof replacement or an emergency repair during a storm, the crew is quick to respond and complete projects, ensuring minimal disruption and preventing further damage.

Professionalism & Trustworthiness

The professionalism of RE Roofing is frequently praised. Clients recount experiences of honest assessments, ethical practices, and a commitment to standing behind their work. When issues arise post-installation, the company’s follow-up actions—often at no extra charge—cement their reputation as trustworthy and reliable.

Facility, Environment & Ambience

While most feedback concentrates on the roofing work itself, customers do note improvements to their property's presentation, describing their homes as looking more attractive and well-maintained. Daily clean-ups during renovations and attention to the overall appearance contribute to a positive ambience post-project.

Accessibility & Convenience

The business stands out for its accessibility and convenience. Clients praise the ease with which they can schedule appointments, receive estimates, and enjoy prompt, flexible interactions—even during periods of high demand or inclement weather, which contrasts sharply with experiences at other companies.

Problem Resolution & Follow-up

When unexpected issues such as leaks arise, RE Roofing’s rapid and effective problem resolution is frequently highlighted. The company not only diagnoses and fixes problems quickly but also ensures proactive follow-up support, reinforcing customer confidence through genuine care in post-service interactions.

Unique Strengths & Areas for Improvement

Unique strengths include competitive pricing, long-term customer relationships, and the expertise of key personnel like Miles and Ahmad. Customers repeatedly mention the company’s willingness to go the extra mile—from installing temporary fixes before a major job to resolving minor issues at no extra cost. The few areas for improvement, such as a minor oversight in post-job cleanup, are overshadowed by the excellent overall performance and customer care.