Pure Massage Therapy Claim business
About
The Bay Area's premier massage boutique where your comfort and positive outcome are our top priorities. Our highly trained and experienced massage therapists realize that no two bodies are the same, so we invite you to try our signature massage therapy services where every session is customized to meet your specific needs. What sets us...... See More
The Bay Area's premier massage boutique where your comfort and positive outcome are our top priorities. Our highly trained and experienced massage therapists realize that no two bodies are the same, so we invite you to try our signature massage therapy services where every session is customized to meet your specific needs. What sets us apart from the rest? Aside from treating each client individually by really listening to their needs, there are no memberships or contracts to feel pressured into. As a client, you can rest assured that you will not be rushed on and off the table as we space out appointments appropriately to allow time to consult with you before each session, complete your full session (if you arrive on time) and even allow some time in the end for you to relax before getting up. We offer a variety of massage lengths ranging from 30 minutes to 90 minutes. Our goal is not to see how many clients we can squeeze onto the schedule each day but to simply help all of our clients achieve the results desired through the healing work of massage therapy
Services Offered
- Signature Massage
- Pre-Natal Massage
- Swedish Massage
- Reiki
- Tui Na Massage
Photos & Videos
Reviews
A Quick Look at Customer Sentiment
Clients overwhelmingly praise the massage service for its exceptional therapeutic benefits, particularly highlighting the expertise and care of therapists like David, Eileen, and Davis. The experience is characterized by a calming and unique environment, clear and friendly communication, outstanding problem resolution for chronic pain, and excellent value with transparent pricing and hassle‐free parking options.
Deep Dive: Detailed Analysis of Customer Reviews
We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Pure Massage Therapy. Here’s what people are saying about their service quality, professionalism, and reliability:
Overall Experience & Satisfaction
Reviewers consistently describe their visits as amazing and transformative, expressing feelings of deep relaxation, relief from chronic pain, and overall satisfaction. Many remark on the unexpected tranquility of the space, which surpasses expectations for an office-style location.
Service Quality & Expertise
The therapists, especially David, Eileen, and Davis, are repeatedly praised for their exceptional skill and expertise. Detailed consultations and tailored techniques, such as the Swedish massage and Tui Na, have effectively eased issues like plantar fasciitis, back, and shoulder pain. Clients appreciate the strong, knowledgeable hands and the dedicated approach to addressing their specific health concerns.
Customer Service & Communication
Clients commend the warm and professional communication, noting that therapists take the time to discuss individual health issues and ensure comfort throughout the session. The attentive pre-massage consultations and friendly interactions create a trustworthy environment that increases confidence in the service.
Value for Money & Pricing Transparency
Many customers mention the excellent value of the service, with some benefiting from voucher deals through Groupon and Living Social. The transparent pricing, including honoring previous voucher values while charging only the necessary balance, reinforces the perception of fair and worthwhile investment in their well‐being.
Timeliness & Efficiency
Clients have experienced prompt scheduling, efficient session management, and quick relief from long-standing ailments. Regular appointments, such as biweekly visits over months with therapists like David, further showcase the efficient and reliable service delivery.
Professionalism & Trustworthiness
The massage center is noted for its high level of professionalism, with each therapist exhibiting reliability, courteous conduct, and a genuine passion for helping clients feel better. Testimonials repeatedly mention the confidence that comes from being in the hands of professionals who truly care about customer well-being.
Facility, Environment & Ambience
Despite its location in an office-type building, the space is described as exceptionally calming, quiet, and uniquely designed to foster relaxation. Clients appreciate the clean, comfortable, and thoughtfully arranged environment that contrasts with typical massage spas.
Accessibility & Convenience
The facility is easily accessible, with multiple parking options including a parking garage under the building, a nearby public parking garage, and additional street-side parking. This convenience adds to the overall positive experience and stress-free arrival.
Problem Resolution & Follow-up
Many reviews focus on the effective resolution of specific issues such as chronic back pain, plantar fasciitis, and general muscle tension. The personalized follow-up care and consistent improvement over multiple visits underscore the commitment to ongoing customer satisfaction and health management.
Unique Strengths & Areas for Improvement
Standout qualities include the personal touch provided by therapists like David, whose strong and skilled technique is frequently highlighted, and Eileen’s genuine care in handling voucher bookings. While the overwhelming feedback is positive, some clients suggest that the unique location could benefit from enhanced ambiance cues to immediately signal a professional massage setting. Additionally, a few online reviews hint at the potential to further streamline the booking process and improve initial responsiveness.
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Get Directions East Campbell Avenue, San Jose, California
Working Hours
- Mon 09AM - 07PM
- Tue 09AM - 07PM
- Wed 09AM - 07PM
- Thu 09AM - 07PM
- Fri 09AM - 07PM
- Sat 09AM - 02PM
- Sun - Closed
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