Proper Hour Handyman Service Claim business

4.9 (885 reviews)

About

We are here to help you with minor repair or major renovation services of the highest quality. Have all works around the house completed shortly by super-qualified masters. Anytime you see a housekeeping problem, you will need your immediate reaction and professional handyman services. Whether it is a minor water leak, an electrical...... See More

Services Offered

Leak Repair
Piping
Sewer & Sewage
Faucet
Sink
Toilet
Shower & Bath
Kitchen Remodeling
Living Room Remodeling
Bedroom Remodeling
Laundry Room Remodeling
Garage Remodeling
Backyard Remodeling
Shed Remodeling
Commercial property remodeling
Maintenance

Photos & Videos

Reviews

5 (1 reviews)

4.8 (334 reviews)

4.8 (550 reviews)

A Quick Look at Customer Sentiment

Customers overwhelmingly appreciate Proper Hour Handyman for their quality workmanship, professional expertise, and prompt service. Many highlighted clear communication, fair and transparent pricing, and the ability to resolve common home repair issues efficiently. While most reviews praise the team’s reliability and skill – with special mentions of technicians like Sergei, Alex, and Igor – a few customers noted issues with inconsistent technician assignments, language barriers, and follow-up on complex remodeling projects.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Proper Hour Handyman Service. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

The overall sentiment is highly positive with most customers expressing satisfaction, gratitude, and relief for having found a reliable handyman service. Many have become repeat clients while a handful experienced frustration with scheduling and inconsistent service quality on larger remodeling projects.

Service Quality & Expertise

Reviewers frequently commend the team's workmanship from shower remodels and door repairs to drywall patching and intricate installations. Individual technicians such as Sergei, Alex, and Evgenii were noted for their technical skills and dedication to quality work. However, there were a few cases where the project scope was underestimated or mismatched with the technicians’ expertise, requiring additional follow-ups or ultimately leading the customer to hire another contractor.

Customer Service & Communication

Communication is generally praised as clear and responsive, with quick call-backs and helpful project advice provided both over the phone and through messages. Although many enjoyed a smooth dialogue, there were isolated issues due to language barriers and instances of technicians not fully grasping the customer’s requirements, which sometimes resulted in miscommunication.

Value for Money & Pricing Transparency

Customers appreciate fair and reasonable estimates, with many reviews noting that the final charges closely adhered to the quote provided. The pricing transparency has built trust, though in some instances, customers felt that additional charges or unsatisfactory work quality undermined the perceived value.

Timeliness & Efficiency

Punctuality and fast turnaround times were frequently mentioned as strong points – with many customers receiving same-day appointments and prompt service even on weekends. On the other hand, a few complex projects suffered from delays and inconsistent scheduling, affecting customer satisfaction.

Professionalism & Trustworthiness

The team is largely seen as professional, courteous, and reliable, taking care to protect clients' properties (e.g., using shoe protectors in no-shoe homes) and maintaining a clean worksite. Despite isolated incidents where the professionalism was questioned (such as misunderstandings due to non-English speaking technicians), the overall trust in the company remains high.

Facility, Environment & Ambience

Although few reviews specifically mentioned the physical or digital environment, customers did note that the team was diligent about cleaning up after completing the work. The tidy and respectful approach during job completion contributed positively to the overall experience.

Accessibility & Convenience

Easily scheduled appointments, responsive customer support, and the ability to secure same-day or weekend service have all been highlighted. Some clients, however, mentioned issues with frequent sales texts or having to navigate language barriers when communicating their needs.

Problem Resolution & Follow-up

Many reviews underscore effective problem solving—from patching old repairs to fixing emergency issues like leak damage. The team often returned promptly to resolve additional concerns. Nonetheless, there were reports where follow-up work was needed to fully resolve problems, sometimes leading to repeated visits.

Unique Strengths & Areas for Improvement

Standout qualities include the team’s dedication to quality, clear pricing, punctuality, and the versatility to handle both minor repairs and larger projects. Specific technicians received personal praise for their efforts. Improvement areas involve ensuring the right technician is assigned for specific or complex tasks, addressing language barriers more proactively, and enhancing initial responsiveness to prevent scheduling mishaps. These minor issues, if refined, could further enhance the customer experience.

Proper Hour Handyman Service Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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