Pacific Coast Auto Detail Center Inc Claim business
About
Pacific Coast Auto Detail Center Inc provides collision services, auto detailing, ceramic coatings, window tinting, wheel services, auto glass services and auto interior services in San Diego, CA.1 History Established in 2004. Welcome to Pacific Coast Auto Detail Center, a beacon of auto care since 2004. Our humble beginnings on a...... See More
Pacific Coast Auto Detail Center Inc provides collision services, auto detailing, ceramic coatings, window tinting, wheel services, auto glass services and auto interior services in San Diego, CA.1 History Established in 2004. Welcome to Pacific Coast Auto Detail Center, a beacon of auto care since 2004. Our humble beginnings on a surface lot at 9th and Island equipped with only a water hose and a canopy, gradually evolved into a one-stop auto service center. Our next stop was the old Mercedes repair center at 12th and G Street downtown, a visible spot from the 94 freeway showcasing our pristine work. Despite challenges, from relocating thrice to weathering economic ups and downs and the recent COVID-19, we've held steadfast. Our resilience stems from our unwavering commitment to delivering unparalleled service to our clientele. Today, P.C.A.D. stands as a testament to our perseverance, passion, and dedication to the craft of auto care. We're excited about our journey ahead and look forward to continually serving you. Meet the Manager Business owner information Eduardo B. Manager Hello, I'm Eduardo - your trusted partner in the auto care journey at Pacific Coast Auto Detail Center. Since our inception in 2004, we've been unwaveringly dedicated to serving San Diego's discerning car owners, thus earning ourselves a solid reputation as the city's prime one-stop auto center. Our palette of services covers everything you can imagine - from meticulous auto detailing and robust coatings to captivating car wraps and protective window films. We've even mastered the art of bumper repainting and comprehensive body and collision repair. Essentially, if it's about your vehicle, we've got a solution. I understand the value of your time, and that's why we've crafted our center to be a convenient one-stop-shop that accommodates your vehicle needs under one roof. No running around town - just pure, effective service. I invite you to experience our difference firsthand. Our commitment, expertise, and passion set us apart from the competition. Looking forward to seeing you!
Services Offered
- Auto Detailing
- Body Shops
- Car Window Tinting
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Reviews
A Quick Look at Customer Sentiment
Overall, Pacific Coast Auto Detail Center garners outstanding reviews for its high-quality detailing and bodywork, meticulous craftsmanship, and friendly, professional team led by Eduardo and RJ. Customers consistently praise the exceptional service, clear communication, and fair pricing, with many being repeat clients. While a few isolated concerns about follow-up touch-ups and service responsiveness were noted, they are far outweighed by the overall satisfaction and high level of trust established over many years.
Deep Dive: Detailed Analysis of Customer Reviews
We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Pacific Coast Auto Detail Center Inc. Here’s what people are saying about their service quality, professionalism, and reliability:
Overall Experience & Satisfaction
Multiple customers express high satisfaction and trust in the services provided. Long-term patrons and new clients alike laud the transformative results on their vehicles, with many remarking on the consistently impressive outcomes and personal connection they feel with the team.
Service Quality & Expertise
Clients repeatedly highlight the center’s high level of expertise, whether it’s advanced detailing, precise paint touch-ups, or comprehensive body work. Specific mentions of Eduardo’s skill and the technical prowess of the crew underscore the ability to deliver results that often exceed expectations, even restoring older or heavily used vehicles to near-new condition.
Customer Service & Communication
Reviewers frequently commend the friendly and effective communication throughout the service process. The team is praised for being approachable, clearly explaining procedures, and ensuring that special customer requests are understood. A few reviews noted a breakdown in follow-up in specific cases, indicating a minor area for improvement.
Value for Money & Pricing Transparency
Many customers feel that the pricing is fair and commensurate with the quality of work delivered. The transparency regarding costs, along with occasional promotions and specials, has helped build a reputation for providing excellent value relative to the highly detailed work performed.
Timeliness & Efficiency
Numerous reviews stress that the services are performed promptly, with many clients receiving their vehicles ahead of schedule. The efficient work processes are a significant factor in the overall positive experiences, especially among repeat customers who depend on consistent reliability.
Professionalism & Trustworthiness
The exceptional professionalism exhibited by the staff has engendered strong customer loyalty. Clients regularly mention the honest, reliable, and conscientious approach of the team, which has been built up through years of dedicated service, making customers feel secure about their vehicle’s care.
Facility, Environment & Ambience
While the focus is mainly on the quality of work, several reviews mention the welcoming, organized, and clean environment at the facility. This positive ambience, combined with a personable staff, adds to the overall customer satisfaction and trust in the service center.
Accessibility & Convenience
Customers appreciate the ease of scheduling appointments and the availability of services like pick-up and delivery, which enhance convenience. A few suggestions were made regarding further improvements in drop-off services, showing that while accessibility is good, small adjustments could make the process even smoother.
Problem Resolution & Follow-up
Most reviews indicate that any issues were addressed swiftly and effectively, with follow-up support ensuring a satisfactory resolution. However, isolated feedback concerning unresolved touch-ups points to potential areas for strengthening the service recovery and follow-up processes.
Unique Strengths & Areas for Improvement
Unique strengths include the center’s extensive expertise, meticulous attention to detail, and a friendly, professional team that takes pride in every job. Notable areas for improvement involve greater flexibility in addressing follow-up concerns and enhancing communication around post-service adjustments. Overall, the high level of quality and customer commitment remains the standout feature of PCAD.
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Get Directions Market Street, San Diego, California
Working Hours
- Mon 08AM - 05PM
- Tue 08AM - 05PM
- Wed 08AM - 05PM
- Thu 08AM - 05PM
- Fri 08AM - 05PM
- Sat 09AM - 04PM
- Sun - Closed
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