Orange County Sprinkler Repair Claim business

4.8 (480 reviews)

License# 1044029

About

Sprinkler repair, Sprinkler installation, sprinkler systems

Services Offered

Irrigation design services
Walkway construction or installation
Retaining walls
Exterior wall construction
Irrigation construction
Patio, porch, or terrace construction
Interior wall construction
Exterior wall construction
Plumbing repair
Plumbing inspection
Landscaping building construction
Irrigation repair or maintenance
Plumbing installation or replacement
Construction or installation

Photos & Videos

Reviews

5 (2 reviews)

4.7 (44 reviews)

4.8 (434 reviews)

A Quick Look at Customer Sentiment

OC Sprinkler Repair is widely praised for its quick, reliable, and expert service in handling a range of sprinkler and irrigation issues. Led by owner Steve and a committed team including Todd, Eddie, Angel, and others, the company is recognized for its thorough diagnostics, fair pricing, and personalized customer care, even in emergency situations. While most reviews highlight exceptional timeliness, clear communication, and honest workmanship—with helpful follow-ups and practical tips—occasional scheduling or administrative delays have been noted.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Orange County Sprinkler Repair. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Customers consistently express gratitude and satisfaction from their overall experiences, especially during emergencies and challenging repairs. Many highlighted the relief of working with a company that not only fixes issues efficiently but also provides reassurance and peace of mind.

Service Quality & Expertise

Reviewers commend the high level of technical expertise and thoroughness, with detailed diagnostics and effective repairs ranging from broken pipelines and leaky valves to drip system programming. Specific mentions of Todd, Eddie, and Angel underscore the hands-on expertise and local knowledge, extending even into landscaping and native Californian plant care.

Customer Service & Communication

The company is praised for its friendly, responsive, and clear communication. Steve, the owner, is often noted for promptly addressing concerns over the phone and even guiding customers through troubleshooting steps. Although one review pointed out a lapse in scheduling communication, the overall sentiment remains highly positive.

Value for Money & Pricing Transparency

Many customers appreciate OC Sprinkler Repair’s competitive pricing and fairness, noting that the costs are reasonable especially when compared to other quotes. Transparent invoicing and real-time explanations help customers understand the value they receive, even when unexpected complications arise.

Timeliness & Efficiency

A significant number of reviews highlight the impressive response times, with service calls often occurring within an hour or on the same day—even on weekends or holidays. The fast turnaround in diagnosing and repairing issues is a strong selling point, although one customer did experience delays due to emergency prioritizations.

Professionalism & Trustworthiness

Professionalism and reliability define the service, with consistent praise for the honest and dedicated approach of the team. Reviews note that the same person often handles the entire job, enhancing trust and ensuring quality, and many customers have the confidence to call again for future work.

Facility, Environment & Ambience

While the service is primarily onsite, the focus on landscaping and tree care reflects a respectful approach to maintaining the customer’s outdoor environment. The company’s sensitivity to the aesthetics of outdoor spaces is noted, contributing to an overall positive impression of their work setting.

Accessibility & Convenience

Customers appreciate the ease of reaching the company through quick phone responses and flexible scheduling options, even in emergency situations. Despite one instance of a missed appointment confirmation via email, the convenience and readiness of the team generally prevail.

Problem Resolution & Follow-up

The ability to effectively diagnose and resolve a variety of issues—from flooded landscapes to complex sprinkler system challenges—is a recurring theme. Follow-up support, detailed explanations, and practical advice are frequently mentioned as valuable aspects of the service.

Unique Strengths & Areas for Improvement

OC Sprinkler Repair’s unique strengths include personalized service where the same skilled professional handles the repair, deep technical knowledge that spans both irrigation systems and landscaping, and a commitment to customer education. Some areas for improvement include streamlining administrative communications and ensuring consistent scheduling confirmations, so that minor delays do not detract from an otherwise exceptional service experience.

Orange County Sprinkler Repair Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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