
Optimize Pelvic Health Claim business
About
Janet is a physical therapist who has a 10 year experience of treating orthopedic, pelvic floor and sports injuries focusing on runners. Her whole body approach has helped numerous patients return to the activities they love.Services Offered
- Fertility Care
- Pregnancy Care
- Postpartum Care
- Infertility
- Pelvic Pain
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Reviews
A Quick Look at Customer Sentiment
Overall, patients praise the expert, holistic, and compassionate care provided by Optimize Pelvic Health, with many experiencing rapid and effective relief from postpartum and running-related issues. The team, notably Dr. Janet, is recognized for personalized treatment plans, clear communication, and genuine support throughout recovery, while a rare incident of unprofessional practice was promptly addressed by management.
Deep Dive: Detailed Analysis of Customer Reviews
We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Optimize Pelvic Health. Here’s what people are saying about their service quality, professionalism, and reliability:
Overall Experience & Satisfaction
Patients consistently report transformative experiences, expressing deep gratitude for the relief and renewed vitality achieved through treatment. Whether recovering postpartum, managing chronic pain, or preparing for athletic events, many describe their journey as a life-changing return to wellness.
Service Quality & Expertise
The reviews highlight a high level of clinical expertise and a holistic approach to treatment. Dr. Janet is repeatedly commended for her ability to identify the root causes of various complaints—from pelvic pain to running injuries—and for creating personalized, full-body treatment plans. Her detailed assessments and constant adaptations to patient needs stand out, whether addressing postpartum issues, diastasis recti, or sports-related injuries.
Customer Service & Communication
Patients appreciate clear, empathetic communication and tailored guidance throughout their care. Providers invest time in explaining exercises, demonstrating techniques via videos and apps, and following up with personalized advice. Even when a negative experience arose regarding communication and cleanliness, management reached out directly to resolve the issue, emphasizing a commitment to patient support.
Value for Money & Pricing Transparency
Many reviews note that the high-quality, personalized care is well worth the expense. Clients mention that the investment in their health, with detailed exercise programs and individualized sessions, offers significant long-term benefits and value compared to generic treatments.
Timeliness & Efficiency
Several patients were impressed with the rapid improvements seen after only a few sessions. The prompt scheduling, rapid follow-ups, and efficient treatment plans contributed to noticeable relief—from significant improvements within two appointments to quick recoveries during remote consultations.
Professionalism & Trustworthiness
Dr. Janet and the team are widely regarded as highly professional, compassionate, and trustworthy. Reviews emphasize an environment where patients feel heard, respected, and supported. Even in the instance of an unprofessional session with another provider, management’s swift corrective action reinforced the clinic's overall commitment to professionalism.
Facility, Environment & Ambience
Patients often mention the welcoming and clean environment of the clinic, along with the helpful technology resources like instructional videos and accompanying apps that enhance the at-home exercise experience. The ambience is generally calming and conducive to healing, with one isolated negative comment being addressed promptly by management.
Accessibility & Convenience
The practice is commended for its flexibility and convenience, from accommodating scheduling to offering remote consultations. Friendly and organized administrative support ensures that patients can easily access care and navigate the appointment process without hurdles.
Problem Resolution & Follow-up
The thorough, personalized assessment translates into effective problem resolution. Patients appreciate the continuous follow-up and adaptive exercise plans that manage symptoms and prevent recurrence. Whether alleviating pelvic floor issues or resolving running-related pain, the proactive approach helps patients regain both physical function and confidence.
Unique Strengths & Areas for Improvement
The clinic’s unique strengths lie in its holistic and individualized approach, which considers the entire body and emphasizes education and empowerment. Standout qualities include detailed assessments, empathetic listening, and tailored home exercise programs. Although overwhelmingly positive, a rare instance of poor hygiene practices was reported; however, this incident was handled with transparency and corrective measures. Some patients expressed that earlier intervention might have sped up their recovery, suggesting that ongoing communication and outreach could be further enhanced.
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Get Directions North Capitol Avenue, San Jose, California
Working Hours
- Mon 08AM - 05PM
- Tue 08AM - 05PM
- Wed 08AM - 05PM
- Thu 08AM - 04PM
- Fri 08AM - 04PM
- Sat -
- Sun - Closed
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