
Norman Brand Arbitrator Claim business
About
Mr. Brand has engaged in full time dispute resolution since 1983. A former negotiator and law professor, he has a varied national practice, ranging from arbitrating high profile individual disputes – including IHL and NFL players to mediating high-stakes public disputes – including the nation’s first “pay for performance” contract...... See More
Mr. Brand has engaged in full time dispute resolution since 1983. A former negotiator and law professor, he has a varied national practice, ranging from arbitrating high profile individual disputes – including IHL and NFL players to mediating high-stakes public disputes – including the nation’s first “pay for performance” contract in the Denver City School District. He has been named a Northern California “Super Lawyer” in ADR for 10 years. Mr. Brand has arbitrated and mediated cases involving complex issues of law and large dollar amounts. He has served as sole arbitrator in a $40 million labor-management case, a $50 million biotech case, a $330 million MPPAA case, and in many multi-million dollar pension cases. He has mediated multi-party disputes, including the model annual maintenance agreement for the Sacramento Delta, a Super Fund site, wage rates on the Bay Bridge construction project, and wage and hour class actions. He mediates and arbitrates executive compensation, ERISA, MPPAA, discrimination, statutory, and wrongful termination disputes involving Fortune 500 companies. Mr. Brand has engaged in med-arb under statutory procedures involving state and federal entities, as well as in trust fund and trade secret cases. His primary practice is in labor and employment law, but he has also served on specialized panels requiring scientific literacy in biochemistry, medicine, and psychiatry, as well as an understanding of research and laboratory procedures. He has served on the Institutional Review Board of the University of California, San Francisco since 2008. Mr. Brand is past President of the College of Labor and Employment Lawyers, a Fellow of the American College of Employee Benefit Counsel, past President of the California Dispute Resolution Council, a member of the National Academy of Arbitrators, and a Diplomate of the California Academy of Distinguished Neutrals. He is on the American Arbitration Association’s Employment, ERISA/MPPAA, Commercial, Large Complex Case, and other panels. Among his publications are: Discipline and Discharge in Arbitration, 3rd ed. (Washington: BNA, 2015); Rev. of Toward a New Federal Law of Arbitration, by Thomas E. Carbonneau, Dispute Resolution Magazine (Summer 2015:24-27; Labor Arbitration: The Strategy of Persuasion, 2nd ed. (San Francisco: 2006); How ADR Works (Washington: BNA, 2002; and “When Experts Testify: Exploiting the Advantages of Arbitration,” 4 ADR Currents 1 (Fall 1999). He is a contributor to “ADR and Settlement,” in California Practice Guide – Employment Law (Rutter Group:2001) and Designing Integrated Conflict Management Systems, Cornell Studies in Conflict and Dispute Resolution, 2001). Mr. Brand has a Ph.D. and JD. He has taught arbitration, negotiation, and mediation. He has taught neutrals for the American Arbitration Association, judges at the National Judicial College, and students as a Professor at Albany Law School and as an Adjunct Professor at Hastings College of the Law.
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A Quick Look at Customer Sentiment
The review highlights a very positive experience with the law firm, emphasizing excellent customer service, comprehensive care for all needs, and overall satisfaction that leaves the customer eager to return.
Deep Dive: Detailed Analysis of Customer Reviews
We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Norman Brand Arbitrator. Here’s what people are saying about their service quality, professionalism, and reliability:
Overall Experience & Satisfaction
The customer recounts a very positive experience with the law firm, expressing gratitude and confidence in their ability to handle his legal needs and recommending the services without hesitation.
Service Quality & Expertise
The review indicates that the law firm successfully addressed all legal requirements, reflecting a high standard of expertise and a thorough understanding of the issues at hand.
Customer Service & Communication
Exceptional customer service is a key highlight, with the reviewer appreciating the clear, responsive communication and the attentive approach taken by the firm.
Value for Money & Pricing Transparency
While the review does not detail specific pricing, the overall satisfaction and willingness to return suggest that the services rendered were seen as good value and justified any associated costs.
Timeliness & Efficiency
Even though no explicit mention of speed was made, the smooth experience implies that the firm's processes are efficient and timely in handling client needs.
Professionalism & Trustworthiness
The customer expresses trust in the firm's professional conduct, noting a consistent commitment to meeting needs and maintaining reliable service standards.
Facility, Environment & Ambience
There are no specific comments about the physical environment, yet the overall comfort and positive experience imply a welcoming and professional atmosphere.
Accessibility & Convenience
The review reflects that the firm's services are easily accessible and convenient, as evidenced by the client’s readiness to engage with them again at any time.
Problem Resolution & Follow-up
The firm appears proficient in addressing and resolving issues, as the review attests to a complete and satisfactory handling of the case without any need for additional follow-up remarks.
Unique Strengths & Areas for Improvement
The standout qualities are the exceptional customer service and comprehensive care provided. While no specific areas for improvement were noted, potentially more details on pricing or process timelines could further enhance client transparency.
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Get Directions Lombard Street, San Francisco, California
Working Hours
- Mon 09AM - 05PM
- Tue 09AM - 05PM
- Wed 09AM - 05PM
- Thu 09AM - 05PM
- Fri 09AM - 05PM
- Sat - Closed
- Sun -
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