Mr. Handyman serving Beverly Hills, Hollywood and the Valley Claim business

4.1 (304 reviews)

License# 807495

About

Mr. Handyman serving Beverly Hills, Hollywood and the Valley offers professional and experienced craftsmen that are trained experts in a wide range of home repair services and solutions. We have a commitment to reliable customer service that is supported by the Neighborly Done Right Promise™ - if it's not done right, we promise to make it...... See More

Services Offered

Handyman assembly
Handyman caulking
Drywall installation or replacement
Floor installation
Handyman installation
Wall patching
Wall finish installation or replacement
Carpenters
Door installation
Drywall repair
Furniture assembly
Tile installation or replacement
Wall finish repair
Wall texturing

Photos & Videos

Reviews

3.9 (11 reviews)

4.7 (178 reviews)

3.7 (115 reviews)

A Quick Look at Customer Sentiment

The reviews for Mr. Handyman highlight a mostly positive overall experience with prompt, professional, and skilled service. Clients appreciate the clear communication, on-time arrivals, and expert handling of tasks—from emergency repairs to detailed home improvements. While many commend the expertise and fairness in pricing relative to licensed work standards, there are mixed remarks regarding pricing transparency, miscommunications on job scope, and occasional unprofessional behavior. Standout technicians like Marcus Dixon are frequently mentioned, and customers overall feel relieved when the work is completed efficiently, though improvements in customer dialogue and consistency are noted.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Mr. Handyman serving Beverly Hills, Hollywood and the Valley. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Most customers express overall satisfaction and relief after completing projects with Mr. Handyman. Many reviews praise the efficiency and quality of work, leading to a high level of trust and repeated business, although a few experiences have left customers disappointed due to miscommunications and pricing concerns.

Service Quality & Expertise

Clients consistently commend the skilled and knowledgeable technicians who handle a range of home projects—from simple faucet replacements and ceiling fan installations to complex rainwater leakage repairs. The high quality of work stands out, with special recognition given to technicians like Marcus Dixon for their exceptional problem-solving and detail-oriented approach.

Customer Service & Communication

Several reviews mention clear scheduling and communication, with technicians confirming appointments and discussing project details effectively. However, there are instances where customers felt the communication was either overly verbose or lacked accuracy, leading to confusion about job scope and expectations.

Value for Money & Pricing Transparency

Many customers feel that the pricing is fair, especially considering the licensed and insured nature of the work, which comes with higher standards and guarantees. In contrast, some reviews reveal frustration over high call-out fees and estimates that seem steep for simpler tasks, suggesting a need for greater pricing clarity upfront.

Timeliness & Efficiency

Reviews frequently highlight the promptness of the service, with technicians arriving on time—even for emergency situations. Quick turnaround times are noted as a significant advantage, although in one case a project took longer than expected due to a misunderstanding of the scope of work.

Professionalism & Trustworthiness

The professionalism of the team is often praised, with clients noting friendly and courteous behavior and the reassurance of working with experienced, background-checked professionals. There are isolated concerns regarding unprofessional conduct, such as poor interactions with neighbors, which indicate an area for further staff training.

Facility, Environment & Ambience

While most comments focus on the service provided rather than the physical environment, clients do note that the work areas are generally left in good order. Conversely, there was a reference to a job site being left in a mess, highlighting the importance of maintaining tidiness as part of the overall service quality.

Accessibility & Convenience

Many customers appreciate the ease of reaching out to Mr. Handyman, with next-day availability and responsive scheduling, including emergency calls. However, some feedback suggests that the initial telephone communication could be streamlined to avoid unnecessary complications and ensure information is conveyed clearly.

Problem Resolution & Follow-up

There are numerous accounts of successful and prompt problem resolution, particularly during emergency repairs. In the few cases where issues arose—such as misunderstandings over project details—the follow-up by management was apologetic and aimed at resolving discrepancies, though not all customers felt fully satisfied with the outcome.

Unique Strengths & Areas for Improvement

Distinct strengths of Mr. Handyman include the high level of technical expertise, the reliability of certified professionals, and standout employees like Marcus Dixon. Areas for improvement primarily focus on enhancing communication about job scopes, ensuring pricing transparency, and reinforcing professional conduct during on-site interactions to prevent any negative customer experiences.

Mr. Handyman serving Beverly Hills, Hollywood and the Valley Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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