Mills Pest Management Claim business

4.2 (183 reviews)

License# 8168

About

There's no such thing as a "common" pest problem when it comes to your health, safety, and image. That's why the team at Mills Pest Management will treat your pest problem with the most effective treatments available. We use our comprehensive knowledge of the life cycles of pests and their interaction with the environment. This expertise,...... See More

Services Offered

Ant extermination
Bee control or removal
Flea extermination
Mice or rat control or removal
Pest extermination
Pest preventative services
Termite extermination
Wildlife control or removal
Bed bug extermination
Cockroach extermination
Hornet or wasp extermination
Mosquito extermination
Pest inspection
Spider extermination
Tick or mite extermination

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Reviews

4.7 (35 reviews)

3.2 (1 reviews)

4.8 (147 reviews)

A Quick Look at Customer Sentiment

Mills Pest Management is highly regarded for its expertise and reliable pest control services, consistently delivering effective termite, rodent, and ant treatments. Customers appreciate the clear communication, punctual service, competitive pricing, and the genuine care shown by team members like Kevin, Brian, Drew, and others. While a few reviews mention minor scheduling issues and unclear extra charges for certain areas, the overall satisfaction, trustworthiness, and professional integrity of the company make it a top choice for both residential and business needs.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Mills Pest Management. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Customers express high satisfaction and trust with Mills Pest Management, consistently enjoying pest‐free homes and businesses. Numerous reviews convey relief, gratitude, and a sense of security knowing that their pest issues are handled professionally.

Service Quality & Expertise

Clients repeatedly praise the team’s in-depth knowledge and effectiveness in addressing various pest problems, including termite inspections, ant infestations, rodent issues, and earwig control. Detailed commendations for individuals like Kevin, Brian, and Drew underscore the precision and expertise they bring to every service call.

Customer Service & Communication

The company is noted for its excellent communication, with technicians often calling ahead and providing clear explanations about their procedures. Customers appreciate the responsiveness and the efforts made to ensure that all their questions and concerns are thoroughly addressed.

Value for Money & Pricing Transparency

Reviews commonly highlight the competitive and fair pricing, with many mentioning the added benefit of long-term contracts and family-oriented service since 1999. A few customers suggested that clearer communication regarding additional charges for services like attic or crawl space treatments could enhance their overall experience.

Timeliness & Efficiency

Many customers note that Mills Pest Management consistently adheres to scheduled appointments, with technicians arriving promptly and resolving issues the same day. Although there are occasional remarks about missed appointments, these incidents appear to be rare and have been addressed by the company.

Professionalism & Trustworthiness

The professionalism exhibited by the team is repeatedly cited as a significant strength, with reviewers commending Mills for their honesty, integrity, and reliable service. Such qualities, along with personable interactions, make the business a trusted partner for both homes and commercial properties.

Facility, Environment & Ambience

While most feedback focuses on service delivery rather than physical facilities, several reviews mention the tidy and respectful approach taken by the technicians. Details such as ensuring that gates are closed after service contribute to a positive overall ambience.

Accessibility & Convenience

Customers find it easy to contact and coordinate with Mills Pest Management. The scheduling is generally straightforward and convenient, with proactive communications enhancing the overall accessibility of the service, notwithstanding a few isolated issues with appointment confirmations.

Problem Resolution & Follow-up

An effective resolver of issues, the team is celebrated for its thorough follow-up after service visits. Whether mitigating severe termite problems or addressing unexpected infestations, customers report that problems are not only swiftly resolved but also prevented from reoccurring.

Unique Strengths & Areas for Improvement

Mills Pest Management stands out for its personalized care, expert technicians, and the strong relationships built with its customers. Specific team members such as Kevin, Brian, and Drew receive high praise for going above expectations. Minor areas for improvement include refining scheduling accuracy and ensuring complete clarity on any extra service charges, which would further elevate the customer experience.

Mills Pest Management Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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