Mendoza's Handyman Services Claim business

4.8 (81 reviews)

About

Over the last 7+ years, we’ve been in the handyman industry, helping homeowners in Oakland, CA, and 50 miles around make their dreams come true by performing renovations and repairs to enhance the quality of their lives. Ever since our beginning, we’ve always wanted to grow and be able to provide more and more people with a reliable...... See More

Services Offered

Appliance installation/repair
Bathtub installation/repair
Handyman caulking
Drain installation/repair
Drywall installation or replacement/repair
Faucet installation/repair
Floor installation
Garbage disposal repair
Gas line repair/installation
Garbage disposal installation
Handyman installation/repair
Plumbing inspection
Plumbing installation or replacement/repair
Sewer installation/repair
Shower installation/repair
Sink installation/repair
Tile installation or replacement
Tile removal/repair
Toilet installation/repair
Water heater installation/repair
Water pipe installation/repair

Photos & Videos

Reviews

5 (10 reviews)

4.8 (12 reviews)

4.7 (59 reviews)

A Quick Look at Customer Sentiment

The reviews reflect an overall high level of satisfaction with the business, emphasizing exceptional expertise, professionalism, and punctuality. While most customers appreciated clear communication and reliable service delivery, a few noted issues with follow-up responsiveness, especially for smaller jobs. The team’s technical competence and friendly approach stood out as key strengths, although there is room to improve consistency in outreach and service for smaller projects.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Mendoza's Handyman Services. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Most clients express satisfaction with the service, highlighting positive experiences, reliability, and overall professional performance. A few reviews mention a lapse in communication for smaller jobs, but overall feelings are of gratitude and trust towards the team.

Service Quality & Expertise

Numerous comments emphasize the knowledgeable and skilled nature of the professionals involved. Phrases such as 'very knowledgeable' and 'outstanding work' underline the high quality of the work performed, with many noting that the services delivered met or exceeded their expectations.

Customer Service & Communication

Feedback regarding communication is mostly positive, with several customers appreciating the clarity of estimates and adherence to scheduled appointments. However, one reviewer mentioned that despite initial praise for Mr. Orlando's attentiveness, there was a failure to follow up, suggesting a potential need for enhanced communication for smaller projects.

Value for Money & Pricing Transparency

While direct references to pricing are limited, customers valued the professional estimates provided and the assurance that work was completed as promised. The clear provision of estimates adds to the perceived transparency and fair value of the service.

Timeliness & Efficiency

Many reviews note prompt and efficient service, particularly with appointments being kept and work initiated on schedule. The punctuality of the service has been well received, though one review indicated a delay in follow-up for a smaller job inquiry.

Professionalism & Trustworthiness

There is a strong emphasis on professionalism throughout the reviews. Clients commend the courteous, professional manners and the overall trustworthiness of the team, with recommendations and positive endorsements further reinforcing their reliability.

Facility, Environment & Ambience

No specific comments were made regarding the physical or virtual environment of the business. It appears that the focus remains on the quality and delivery of the service rather than the ambience or facilities.

Accessibility & Convenience

While most customers found it convenient to connect with the team and appreciated the friendly service, occasional issues with responsiveness—especially in cases involving smaller tasks—were noted. Overall, the business is regarded as accessible and easy to engage with.

Problem Resolution & Follow-up

The service generally includes effective problem resolution and adequate follow-up support. Despite this, there was at least one instance where follow-up communication did not occur, indicating an opportunity for improvement in addressing customer inquiries promptly.

Unique Strengths & Areas for Improvement

Unique strengths include the team’s technical expertise, professionalism, and punctuality, as well as the clear communication regarding estimates and job scheduling. Improving responsiveness in scenarios involving smaller projects and ensuring consistent follow-up across all job sizes are areas suggested for enhancement.

Mendoza's Handyman Services Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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