LunaBella Landscape Service Claim business

4.5 (14 reviews)

About

We are a family owned business based out of Los Angeles. We have been servicing our community since

Services Offered

Gardening
Irrigation construction
Irrigation design services
Irrigation repair or maintenance
Landscape construction or installation
Landscape design
Landscape maintenance
Greenscape construction
Lawn care
Shrub care
Disease management - shrubs
Insect management - shrubs
Shrub planting
Shrub pruning or trimming
Shrub removal
Shrub transplanting
Tree care services
Tree cabling or bracing
Disease management - trees
Insect management - trees
Tree planting
Tree pruning or trimming
Tree removal
Tree stump removal
Tree transplanting

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Reviews

4.5 (8 reviews)

4.5 (6 reviews)

A Quick Look at Customer Sentiment

LunaBella Landscape Services is widely praised for its dependable, high-quality service with professional, skilled crews handling everything from extensive tree trimming to full-scale landscaping projects. Clients appreciate the responsive, clear communication and value competitive pricing, while a few reviews suggest a need for more consistent follow-up communication over the long term.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with LunaBella Landscape Service. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Customers express high overall satisfaction with LunaBella Landscape Services, noting long-term dependability, excellent workmanship, and a genuine commitment to client needs. Despite one isolated incident of delayed follow-up, the general sentiment is one of trust and strong recommendations.

Service Quality & Expertise

Reviewers commend the expert and meticulous crews who handle complex tasks such as tree trimming, bark replenishment, and complete landscape redesigns. Onsite supervision by the owner and the performance of bilingual teams further underscore the service quality and professionalism.

Customer Service & Communication

Clients frequently highlight the clear, prompt communication and responsiveness from the team. Whether it is timely replies to calls and texts or proactive onsite supervision during projects, effective communication remains a key strength of the service.

Value for Money & Pricing Transparency

Many reviews attest to the competitive, transparent pricing, emphasizing that the quality of work and excellent customer service deliver exceptional value. Several customers mention that investing in LunaBella’s services has been one of their best decisions.

Timeliness & Efficiency

Timeliness is a recurring theme, with customers appreciating that projects are completed promptly and crews arrive on schedule. Quick removals and efficient handling of extensive jobs are consistently praised.

Professionalism & Trustworthiness

The team is frequently described as professional, reliable, and trustworthy. The consistent supervision by the owner and the courteous, approachable crews help build enduring trust among long-term clients.

Facility, Environment & Ambience

Although detailed comments on the physical environment are limited, clients note the clean, neat finish of completed projects and the overall organized, professional presentation of the crews at each site.

Accessibility & Convenience

Most customers have found it easy to contact LunaBella, with prompt responses enhancing convenience. However, one review pointed to a lapse in communication after several months of service, indicating that occasional improvements in accessibility could be beneficial.

Problem Resolution & Follow-up

Effective problem resolution and diligent follow-up on projects are commonly mentioned. While almost every client experienced seamless support from project initiation to completion, one isolated comment suggests that consistency in follow-up should be maintained over longer service periods.

Unique Strengths & Areas for Improvement

Unique strengths include a long-standing reputation for quality, competitive pricing, and a hands-on approach with onsite supervision and bilingual crews. Suggestions for improvement include addressing occasional communication lapses and ensuring consistent engagement during extended service engagements.

LunaBella Landscape Service Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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