Lemon Grove Transmission Claim business

4.9 (238 reviews)

About

We specialize in rebuilding and repairing car & truck transmissions. We have been servicing all of San Diegos vehicles since 1947 in the same location. All repairs are Guaranteed. Free towing and Inspection available. We are San Diego's most recommended for all auto repairs We service brakes, radiators, check engine lights, belts, starters,...... See More

Services Offered

Check engine light
Auto general diagnosis
Auto vibration diagnosis
Auto pre-purchase inspection
Auto repairs
Auto steering and suspension repair
Auto HVAC repair
Transmission leak inspection
Auto wheel and tire repair
Auto transmission repair
Auto light repair
Auto maintenance
Auto diagnosis or inspection
Electrical
Wiring
Electronics

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Reviews

5 (21 reviews)

4.9 (103 reviews)

4.9 (114 reviews)

A Quick Look at Customer Sentiment

Lemon Grove Transmission is widely praised for its exceptional service, expertise, and honesty. Customers consistently highlight the shop’s reliable and timely repairs, fair pricing, and transparent communication driven by owner Jeff and his dedicated team. While a few reviews mentioned minor issues with communication or process glitches, the overall sentiment reflects deep trust, satisfaction, and a genuine commitment to quality service.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Lemon Grove Transmission. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Customers overwhelmingly express high satisfaction with their experiences at Lemon Grove Transmission, celebrating its reputation as a family-owned business that reliably exceeds expectations. Loyal clients and many first-timers alike have praised the shop’s consistent quality, leading many to call it their 'forever shop.'

Service Quality & Expertise

Reviewers frequently commend the impressive technical expertise and thoroughness in addressing transmission issues and a range of other auto repairs. Whether it’s diagnosing complex problems, handling preventive maintenance, or sourcing hard-to-find parts, the team is recognized for high-quality workmanship, often going above and beyond what’s normally expected.

Customer Service & Communication

The communication at Lemon Grove Transmission receives high marks with customers noting clear, upfront, and honest interactions. Jeff and his team are often described as friendly, informative, and patient, ensuring that clients fully understand the nature of the repairs. Although one or two experiences mentioned abrupt or unremembered communications at check-in, the overall feedback is very positive regarding responsiveness and customer care.

Value for Money & Pricing Transparency

Many reviews highlight the shop’s fair and competitive pricing, with clear estimates provided upfront. Clients appreciate that they are never pressured into unnecessary repairs and find the pricing to be very reasonable compared to dealership quotes and other repair centers.

Timeliness & Efficiency

Customers commend Lemon Grove Transmission for their prompt and efficient service. Repair times are typically within estimated windows – with several clients noting same-day diagnostics and quick turnarounds even for complex repairs, all contributing to a hassle-free service experience.

Professionalism & Trustworthiness

Professionalism is repeatedly emphasized in customer reviews, with Jeff frequently singled out for his integrity and honesty. The shop’s commitment to doing what is right rather than maximizing profits has built a strong foundation of trust and long-term client relationships.

Facility, Environment & Ambience

Clients mention the shop’s clean and well-organized environment that reflects a traditional, no-nonsense mechanic shop. Despite being busy and in some cases having parking inconveniences, the overall atmosphere remains professional and welcoming.

Accessibility & Convenience

While the shop can be busy and appointments are sometimes necessary to secure a spot, customers appreciate the ease of getting in touch, with prompt phone responses and a willingness to accommodate out-of-town visits. A couple of reviewers noted minor hiccups at pickup, but these appear to be exceptions rather than the rule.

Problem Resolution & Follow-up

Lemon Grove Transmission is highly effective at diagnosing and resolving vehicle issues, from minor fixes to more involved transmission work. Follow-ups are generally timely, with the team providing additional recommendations and ensuring that repair solutions are sustainable. In one case, a persistent issue was managed with proactive reordering of parts, demonstrating their commitment to getting the job right.

Unique Strengths & Areas for Improvement

The standout strengths of the business are its unwavering honesty, transparency in pricing, and expert problem-solving skills, backed by decades of family-run integrity. The few areas for improvement include better internal record-keeping and minor consistency issues in customer touchpoints. Nonetheless, these isolated concerns do little to detract from the overall excellence and trust the community has in Lemon Grove Transmission.

Lemon Grove Transmission Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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