Lehr Law, APC Claim business

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Lehr Law, APC. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Most clients express deep gratitude and satisfaction with the service provided, highlighting feeling supported during challenging times and relief when their cases were resolved positively. While nearly all reviews are very favorable, one client's experience left them dissatisfied due to follow-up issues, contrasting with the generally warm feedback.

Service Quality & Expertise

Clients consistently remark on David Lehr’s exceptional expertise, particularly in DUI defense and complex legal situations. His background as a former DA and in-depth knowledge allow him to explore every angle of a case, ensuring that the best possible legal strategies are in place.

Customer Service & Communication

Feedback underscores his personable approach—taking the time to listen, providing clear explanations, and following up promptly even when appointments are missed. Clients note that his team communicates effectively and treats them as individuals rather than case numbers, which significantly enhances their trust and comfort.

Value for Money & Pricing Transparency

Several reviews emphasize that his pricing is fair and reasonable, with many clients feeling they received excellent value for the quality of service. However, one review raised issues with unexpected additional charges and contract clarity, suggesting there may be room to improve transparency with billing.

Timeliness & Efficiency

Numerous clients describe prompt responses and efficient handling of their cases—from quick callbacks to rapid actions, such as recovering property in minutes. His ability to keep cases moving forward effectively is a recurring strength, though one reviewer mentioned delays in follow-up on promised actions.

Professionalism & Trustworthiness

The majority of reviews speak to his professional demeanor, trustworthiness, and dedication. Many describe him as genuine and caring, qualities that distinguish him from the stereotypical lawyer image and encourage confidence among his clients.

Facility, Environment & Ambience

While most reviews focus on the personal and legal expertise rather than physical facilities, the overall impression is that his office environment is welcoming and professional, contributing to a sense of ease and respect throughout the client experience.

Accessibility & Convenience

Clients appreciate the ease of contacting his office for consultations and receiving prompt responses. The attention given to even missed appointments via timely follow-up calls, and efforts to reach out (even from within challenging circumstances), underscore a strong commitment to accessibility.

Problem Resolution & Follow-up

Many reviews highlight his ability to resolve legal issues effectively—whether by having cases dropped, securing an amicable settlement, or correcting errors swiftly. However, one detailed account points out a case where follow-up resolution and billing adjustments were not managed as expected, indicating that some aspects of follow-up could be further refined.

Unique Strengths & Areas for Improvement

David Lehr’s standout strengths include his depth of legal knowledge, compassionate approach, and genuine commitment to his clients' well-being. His personal touch, meticulous note keeping, and capacity to turn complex situations around are widely appreciated. On the other hand, there are suggestions to clarify contractual terms and improve follow-up communication in specific cases to manage client expectations more effectively.