Law Offices of Philip M. Cohen Claim business

4.6 (27 reviews)

License# 53315

About

For over 30 years, the Law Offices of Philip M. Cohen has been in business as a San Diego injury lawyer. As injury attorneys in San Diego, we advocate for injured clients from a variety of different accidents ranging from personal injury related accidents to work related injuries. Some of our work range includes child molestation, dog bites,...... See More

Services Offered

Personal Injury Settlements
Workers Compensation
Slip and Fall Accidents
Dog Bite Accidents
RSD-Reflex Sympathetic Dystrophy
Brain Injuries
Spinal Injuries
Defective Products
Wrongful Death
Work Injuries
Fatal Accidents
Car Accidents
Motorcycle Accidents
Bicycle Accidents
Sexual Molestation
Sexual Abuse

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Reviews

5 (5 reviews)

4.4 (18 reviews)

4.3 (4 reviews)

A Quick Look at Customer Sentiment

Overall, clients praise Phil Cohen and his team for their legal expertise, responsiveness, and personal attention, noting life‐changing settlements and smooth handling of complex cases. While most reviews highlight the firm’s commitment and professionalism from initial contact through follow-up, one client expressed significant dissatisfaction with delays and a lack of progress in a particularly challenging case.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Law Offices of Philip M. Cohen. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Most clients express deep gratitude and satisfaction with the firm, emphasizing that the legal support provided was life changing and genuinely caring. However, there was one notable case where a client felt deeply let down by delays and unresolved issues, leading to a markedly negative overall experience.

Service Quality & Expertise

Reviewers consistently commend Phil Cohen for his smart, experienced, and tenacious approach to handling complex worker's compensation cases. Many noted that his legal expertise not only guided them through difficult proceedings but also educated them on legal nuances, ensuring they felt well-informed throughout the process.

Customer Service & Communication

Multiple clients highlighted the firm’s exceptional communication, with Phil Cohen and his staff providing prompt, personal responses across calls and emails. While the majority found the communication warm and attentive, one reviewer experienced an extended period of inaction and insufficient follow-up, which significantly impacted her case progression.

Value for Money & Pricing Transparency

Clients generally believe that the positive outcomes and settlements achieved by the firm more than justified their investment. Although explicit pricing details are seldom mentioned, the overall sentiment implies that the value delivered far outweighed any financial concerns, especially given the life-altering settlements brought about by the firm’s successful advocacy.

Timeliness & Efficiency

The firm is frequently praised for its efficient management of cases, from coordinating appointments and hearings to providing ongoing support even after settlements are reached. Nonetheless, one review pointed out a significant delay during the early stages of her case, underscoring a need for improved efficiency in contract finalization and case progression in certain complex situations.

Professionalism & Trustworthiness

Most reviewers found the firm's representatives to be highly professional, reliable, and trustworthy, with a genuine commitment to fighting for each client's rights. This trust is underscored by clients’ consistent experiences of personal involvement and a sense that they are never treated merely as a case number. Conversely, there was a serious concern raised in one review regarding perceived neglect and mismanagement in a sensitive case.

Facility, Environment & Ambience

The physical setting of the law firm, located in a well-recognized area, received positive remarks for being accessible and inviting. Clients have mentioned the courteous and helpful nature of the staff upon visiting, contributing to an overall positive impression of the firm’s environment.

Accessibility & Convenience

Several reviews note that the firm is easy to contact and set appointments with, creating an accessible and convenient experience from the start. Personal outreach and quick responses from the team made the process significantly less stressful for many clients, although one case highlighted some scheduling and responsiveness issues during a longer review phase.

Problem Resolution & Follow-up

The firm has a strong track record of achieving favorable settlements and providing continued support through follow-up consultations, even years after a case is settled. This commitment to ongoing assistance contrasts with a single review where prolonged delays and lack of adequate follow-up contributed to unresolved issues and client frustration.

Unique Strengths & Areas for Improvement

Unique strengths include the firm’s fierce advocacy, deep legal knowledge, and personal attention to clients, exemplified by consistent follow-up and life-changing settlement results. Areas for improvement, as noted by one reviewer, involve addressing delays in initiating case progress, expediting the contract process, and ensuring that clients with particularly complex situations receive more proactive and timely care.

Law Offices of Philip M. Cohen Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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