KSH Automotive Claim business

4.9 (360 reviews)

License# 107297

About

Collision repair & General Repair services. Schedule a $110 tire alignment today! History Established in 2005. We pride ourselves in providing the best customer service with best results. KSH Automotive is a place where you can take your car for any auto repair service, including body repair. We are the area's leading repair shop. Ask anyone who's used our services, they'll tell you that this is the only stop you need to make on your way to worry-free driving. From a simple oil change to a complete engine rebuild, KSH Automotive has the equipment, parts and skill to repair or replace any part that may malfunction. With years of recommendations behind us, KSH Automotive has established the type of reputation that other shops are envious of but they just cannot compete with in terms of service and quality. KSH Automotive also does Body Repair work by partnering with all insurance providers on the market. So, when you need anything done to your car, see the best - first. Meet the Business Owner Business owner information Kirill S. Business Owner I would like to tell you a little bit about my background to give you some idea of where I came from and what it means to me to have a business. I was born in Byelorussia (former Soviet Union). I graduated from Saint Petersburg Engineering University in 1992. Then, worked as a mechanical engineer for auto-producing plant. After I immigrated to the U.S. in 1995, I decided to pursue a career in auto repair. I had 10 years of experience working as an auto technician before I opened my own business in 2005. During these 10 years, I have successfully completed all program requirements for a Certified Technician in the following areas: Engine, Drivetrain, Chassis, Electrical, and Electronic trouble shooting. I have also had a position of a shop foreman, where I worked with service writers, customers, and technicians. I have worked at San Francisco Toyota and Master's European Shop at Mill Valley. This is where I have advanced my skills.

Services Offered

Bumper repair
Auto customization
Check engine light
Auto general diagnosis
Tire Pressure Monitoring System diagnosis
Auto vibration diagnosis
Auto exterior customization
Auto frame testing
Auto maintenance
Auto wheel alignment
Paint and scratches
Auto repairs
Auto brake repair
Auto exhaust repair
Auto light repair
Auto transmission repair
Auto windows and mirrors repair
Rust damage repair
Rear-end damage
Tire installation
Tire rotation
Wheel alignment
Collision repair
Dent removal
Engine oil light diagnosis
Auto noise diagnosis
Auto no-start diagnosis
Auto diagnosis or inspection
Auto frame straightening
Auto pre-purchase inspection
Oil changes
Auto mirror repair
Vehicle painting
Auto battery or electrical system repair
Auto engine repair
Auto HVAC repair
Auto steering and suspension repair
Auto wheel and tire repair
Routine automotive maintenance
Transmission leak inspection
Tire balancing
Tire repair
Tire Pressure Monitoring System repair

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Reviews

5 (4 reviews)

4.8 (110 reviews)

4.9 (246 reviews)

A Quick Look at Customer Sentiment

Overall, the reviews paint a picture of a company with a clean, well-maintained facility and a friendly, professional staff. Many reviewers expressed satisfaction with the work environment and the dedication of team members, while a few raised concerns about communication gaps, potential exploitation, and minor facility adjustments such as water flow at the entrance. The feedback reflects both strong operational strengths and identifiable areas for improvement.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with KSH Automotive. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Many reviewers expressed an overall positive sentiment, highlighting a clean and spacious factory, friendly staff, and a pleasant work atmosphere. While most feedback was uplifting, a few reviewers reported dissatisfaction related to specific issues such as food quality and perceived misconduct.

Service Quality & Expertise

Several comments underscored the company’s effective operations and expertise, with mentions of a good work environment that offers challenging and rewarding experiences. One review, however, raised concerns about the company potentially taking advantage of less educated individuals, hinting at a need for improved service ethics.

Customer Service & Communication

Feedback about customer service was generally positive, with many noting the friendly and supportive nature of the staff. Nonetheless, some reviews pointed to gaps in communication, such as a direct request for a mobile number to connect, suggesting that clearer contact channels might be beneficial.

Value for Money & Pricing Transparency

There was little direct reference to pricing details, yet the overall positive experience shared by most reviewers implies that customers find the value offered by the company to be fair. Future feedback could benefit from more detailed discussions about pricing transparency.

Timeliness & Efficiency

Although not extensively elaborated upon, comments alluded to a dynamic and efficiently run environment. The prompt responses and continuous work challenges mentioned by some reviewers suggest that the company generally handles tasks in a timely manner.

Professionalism & Trustworthiness

Many reviews complimented the professional attitude and trustworthy nature of the team. However, isolated negative remarks regarding exploitation and unprofessional behavior indicate that maintaining consistent ethical practices should remain a priority.

Facility, Environment & Ambience

The facility is frequently described as big, clean, and well-organized, contributing to a positive first impression. One reviewer noted that the water at the entrance gate could be better managed, marking a small but tangible area for improvement in the overall environment.

Accessibility & Convenience

While the location and environment have received positive remarks, there was a clear call for improved accessibility. A reviewer’s request for direct mobile contact suggests that enhancing communication channels and scheduling systems could further improve customer convenience.

Problem Resolution & Follow-up

Explicit comments on problem resolution and follow-up were limited; however, the responsive attitude noted in some reviews, including good follow-up service in specific instances, indicates that issues are generally addressed with care.

Unique Strengths & Areas for Improvement

Standout strengths include a welcoming, clean environment and a team that is both friendly and professionally competent. Areas for improvement center on ensuring transparent communication, revisiting certain ethical concerns raised by a few reviewers, and fine-tuning facility features such as water management at the entrance. Such adjustments could help bridge the gap between strong overall performance and minor service shortcomings.

KSH Automotive Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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