Johnny's Landscape & Maintenance Claim business

4.4 (77 reviews)

License# 788550

About

Specialties Johnny's Landscape & Maintenance has proudly been serving San Diego for over 30 wonderful years! We specialize in landscape construction and maintenance of both residential and commercial properties. We take great pride in each and every single one of our projects from ground up landscape construction to landscape maintenance...... See More

Services Offered

Earthmoving or regrading
Exterior wall construction
Walkway construction or installation
Irrigation design services
Landscape construction or installation
Landscape maintenance
Lawn care
Construction or installation
Shrub planting
Shrub removal
Tree care services
Tree planting
Design services
Greenscape construction
Landscape design
Irrigation repair or maintenance

Photos & Videos

Reviews

4.5 (8 reviews)

4.4 (10 reviews)

4.4 (59 reviews)

A Quick Look at Customer Sentiment

Johnny's Landscape & Maintenance is widely praised for its transformative landscaping projects, efficient service, and expert guidance. Customers consistently rave about the swift turnaround, competitive pricing, and friendly, knowledgeable team—highlighting the work of team members like Johnny and Duy. While most experiences are overwhelmingly positive, a few reviews noted issues with appointment scheduling and communication during unexpected delays, suggesting minor room for improvement.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Johnny's Landscape & Maintenance. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Customers consistently highlighted the exceptional transformation of their outdoor spaces—from unruly, overgrown yards to beautifully manicured landscapes. Many expressed excitement and gratitude for being able to enjoy their homes again, noting the dramatic improvement in both front and backyards.

Service Quality & Expertise

The reviews underscore a high level of expertise in landscaping and maintenance. Clients appreciated the comprehensive bids, insightful advice on plant choices and design, and the team’s ability to execute a wide range of services efficiently. Special mentions of team members indicate a strong depth of specialized knowledge.

Customer Service & Communication

Many customers were impressed with prompt, clear, and courteous communication, from the initial phone call to project completion. The team’s willingness to accommodate last-minute bookings and patiently answer questions was repeatedly praised, though a couple of customers reported frustration with last-minute rescheduling and inconsistent follow-up.

Value for Money & Pricing Transparency

Clients found the pricing competitive and felt that the quality of work justified the costs. Transparent quoting and the opportunity to compare bids were valued aspects, even if a few isolated remarks hinted at concerns when services were unexpectedly delayed or canceled.

Timeliness & Efficiency

The business is noted for its speed and efficiency; many projects were completed in a single day, and urgent jobs were handled swiftly. Despite generally positive feedback regarding timeliness, a couple of reviews noted issues with punctuality during routine maintenance when unforeseen events, like heavy rains, disrupted the schedule.

Professionalism & Trustworthiness

A majority of the feedback highlights the team’s professionalism, courtesy, and dependability. Several customers expressed high trust in the company based on the respectful and reliable demeanor of the crew. Nonetheless, there were occasional complaints about perceived rudeness and unprofessional interactions during scheduling conflicts.

Facility, Environment & Ambience

Although the work is primarily outdoors, the final results contribute significantly to the ambience and overall appeal of a property. Clients frequently mentioned the thorough cleanup and attention to detail that resulted in inviting, refreshed yard spaces that enhanced their home environment.

Accessibility & Convenience

The booking and consultation process is generally described as easy and responsive, with swift in-person visits and clear scheduling communication. A few customers, however, experienced inconvenience due to scheduling misalignments and delays in routine service appointments.

Problem Resolution & Follow-up

When issues such as weather-induced delays or unexpected appointment changes arose, the company generally managed to resolve concerns with prompt follow-up and clear explanations. While most clients were understanding, some noted that improved communication in rescheduling scenarios could have enhanced their overall satisfaction.

Unique Strengths & Areas for Improvement

Unique strengths include fast turnaround times, exceptional landscape design skills, and a personable service approach with detailed, on-site consultations by team members like Johnny and Duy. Areas for improvement cited by a few reviewers include ensuring consistent scheduling, enhancing follow-up communication during service disruptions, and maintaining a uniformly professional tone during conflict resolution.

Johnny's Landscape & Maintenance Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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