Joaquin’s Landscaping Claim business
About
With 15 years of experience our business helps maintain healthy and green gardens. We specialize in residential and commercial garden maintenance, artificial turf, landscape installation, landscape designs and much more. Our priority is to give the customer the garden they want with designs to better fit the customers needs.Services Offered
- Artificial turf installation
- Patio, porch, or terrace construction …
- Irrigation design services
- Landscape construction or installation
- Gardening
- Irrigation construction
- Irrigation repair or maintenance
- Landscape design
- Landscape maintenance
- Greenscape construction
- Lawn care
- Shrub care
- Shrub planting
- Shrub pruning or trimming
- Shrub removal
- Shrub transplanting
- Tree care services
- Tree pruning or trimming
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Reviews
A Quick Look at Customer Sentiment
Customers overwhelmingly praise Joaquin's Landscaping for their reliable, high-quality work and expert guidance. They appreciate the fair pricing, prompt service, and excellent communication, which culminates in transformative landscaping projects. A few customers noted minor issues with communication during the initial inquiry phase, but the overall commitment to problem-solving and follow-up support shines through.
Deep Dive: Detailed Analysis of Customer Reviews
We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Joaquin’s Landscaping. Here’s what people are saying about their service quality, professionalism, and reliability:
Overall Experience & Satisfaction
Customers have expressed high levels of satisfaction with Joaquin's Landscaping. Many reviews highlighted that projects not only met but exceeded expectations with impressive transformations in backyards, front yards, and communal spaces. The majority of clients felt relieved and delighted with the overall experience, while a small number reported minor hiccups in service communication.
Service Quality & Expertise
Reviewers repeatedly commended the team for their exceptional expertise in landscaping. Specific projects, from re-sodding lawns, artificial turf installations, xeriscaping, to intricate tree removal and transplantation, showcased deep industry knowledge and innovative design ideas. Several customers appreciated detailed guidance on sprinkler adjustments and plant selections, reflecting over 15 years of seasoned experience.
Customer Service & Communication
Most customers were impressed by the responsive and helpful nature of the service, with many praising quick phone replies and clear, supportive communication. While the vast majority experienced excellent customer service, a few noted delays or lack of follow-up on inquiries, indicating a potential area for increased responsiveness.
Value for Money & Pricing Transparency
The pricing was consistently described as very fair and competitive, with several reviews emphasizing that the quotes were the best and most reasonable among competitors. Clients felt that the quality of service and attention to detail provided outstanding value for their investment, reinforcing a strong pricing transparency.
Timeliness & Efficiency
Timeliness was a major highlight in many reviews. Projects were completed quickly and efficiently, even under tight schedules. Several testimonials mentioned same-day responses and same-day service provision, with crews completing work within hours, thus ensuring minimal disruption and prompt project deliveries.
Professionalism & Trustworthiness
Clients commended the professionalism of Joaquin and his crew. Detailed, careful work combined with respectful, clean execution built trust. This family-run business was noted for its reliability, commitment throughout the process, and respectful handling of clients’ properties, further affirming their trustworthy reputation.
Facility, Environment & Ambience
Although the business primarily delivers outdoor landscaping services, reviews mention the pleasing transformation of spaces, from lush, well-manicured lawns to intelligently designed xeriscapes. The teams also ensured that the work areas were kept neat and clean, reflecting a strong sense of environment management and presentation.
Accessibility & Convenience
Most feedback emphasized ease of reaching and scheduling appointments with Joaquin’s Landscaping. Many clients appreciated the prompt replies and the flexible scheduling that allowed services to align with tight timelines. However, a few potential customers noted that inquiries were sometimes left unanswered, suggesting a need for improved accessibility during peak demand.
Problem Resolution & Follow-up
Reviewers highlighted several instances of exceptional follow-up care, such as revisiting projects to adjust sprinkler systems, check on newly sodded lawns, or correct minor issues post-service. The proactive approach to problem resolution left clients feeling well supported and confident in the ongoing maintenance and care of their landscaped spaces.
Unique Strengths & Areas for Improvement
The standout qualities of Joaquin's Landscaping are their blend of expertise, fair pricing, and prompt, professional service. Clients appreciated personalized design suggestions and comprehensive care that included follow-up visits. On the improvement side, a few reviews pointed out that initial contact or quote responses could be more consistent to avoid potential delays. Overall, the business’s strengths far outweigh the minor areas suggested for improvement.
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Get Directions Carmona Avenue, Los Angeles, California
Working Hours
- Mon 07AM - 06PM
- Tue 07AM - 06PM
- Wed 07AM - 06PM
- Thu 07AM - 06PM
- Fri 07AM - 06AM
- Sat 07AM - 06PM Closed
- Sun 07AM - 06PM
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