Jacoby & Meyers Claim business

4.0 (2022 reviews)

License# 247629

About

Los Angeles based personal injury law firm that represents victims of any type of accident that has occurred throughout California, including car accidents, motorcycle accidents, slip and falls, dog bites and more. Our personal injury lawyers are extremely experienced and our firm has recovered over $1 billion for our clients.

Services Offered

Car Accidents
Motorcycle Accidents
Truck Accidents
Slip and Fall Accidents
Pedestrian Accidents
Dog Bites
Scooter Accidents
Premises Liability
Hit and Run Accidents
Construction Accidents
Boat Accident
Paraplegia Injury
Catastrophic Injuries
Brain Injuries
Wrongful Death
Orthopedic Injury
Spinal Cord Injury
Rideshare Accidents
Back Injury

Photos & Videos

Reviews

4.7 (1712 reviews)

3.3 (310 reviews)

A Quick Look at Customer Sentiment

Overall, clients express deep gratitude and satisfaction with Jacoby & Meyers, praising the firm's exceptional legal expertise, caring and proactive customer service, and the personalized attention provided by numerous dedicated case managers. Many reviewers noted timely follow-ups and an empathetic approach that alleviated the stress of accident-related legal challenges, although a few mentioned delays during case transitions, concerns over fee deductions, and occasional communication lapses in later stages of their proceedings.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Jacoby & Meyers. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

The majority of reviews are filled with gratitude and relief as clients describe their experience with Jacoby & Meyers as supportive, compassionate, and effective in easing the burden after accidents. Many feel reassured by the personalized attention and consistent follow-ups, though a few dissatisfied reviews cite long delays and unresolved settlement issues.

Service Quality & Expertise

Clients consistently applaud the firm’s legal expertise and the high quality of service they receive. Numerous reviews mention specific attorneys and case managers—such as Kara Rooney, Maria Estrada, Nathalia, Regina, and others—who provided thoughtful, knowledgeable guidance that instilled trust and delivered effective legal representation.

Customer Service & Communication

The team is frequently described as responsive and communicative, with many reviewers emphasizing prompt callbacks, updates via phone, text, or email, and clear explanations throughout the legal process. However, some clients noted that communication sometimes slowed after the initial stages or during transfers to different departments.

Value for Money & Pricing Transparency

Several reviewers felt that Jacoby & Meyers delivered good value through effective settlement negotiations and comprehensive support during their cases. On the other hand, there were concerns raised by a few about fee structures, deductions from settlements, and unclear pricing that left some clients feeling shortchanged.

Timeliness & Efficiency

Many comments highlight the firm’s ability to respond quickly to initial inquiries and to shorten stressful periods with efficient case management, especially in the early stages of a claim. Despite this, a minority of clients reported significant delays later in their cases, particularly with follow-ups from certain departments or delays in issuing settlement checks.

Professionalism & Trustworthiness

The firm is widely recognized for its professional and genuine approach, with staff members often described as caring, forthright, and reliable. Reviewers appreciate being treated like family and having their specific needs addressed. A few negative reviews, however, question the overall trustworthiness in terms of fee handling and follow-through on promises.

Facility, Environment & Ambience

While not a central focus for many clients, the office environment and overall presentation are mentioned positively. Clients felt welcomed and comfortable, with friendly staff and an atmosphere that helped reduce the stress commonly associated with accident cases.

Accessibility & Convenience

Reviewers frequently comment on the ease of getting in touch with the firm—whether through quick online consultations or efficient phone support—and appreciate the user-friendly process. Some noted that while initial accessibility was excellent, a few experienced difficulties in later stages when the case was transferred to other departments.

Problem Resolution & Follow-up

Many reviews reinforce that the firm excels in resolving complex issues and keeping clients informed throughout the process. Dedicated case managers ensure that each question is answered and that clients receive regular updates, although isolated mentions of unresolved settlement delays indicate a need for more consistent follow-up post-resolution.

Unique Strengths & Areas for Improvement

Clients overwhelmingly emphasize the firm’s unique strengths: a highly personalized service approach with attentive case managers, expert legal knowledge, and an ability to reduce client stress during challenging times. Areas for improvement include ensuring consistent communication across all departments, greater transparency regarding fees and settlement deductions, and faster resolution during the later stages of cases.

Jacoby & Meyers Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

People Also Viewed

Phillips & Pelly Accident & Personal injury Lawyers

Motorcycle Accident Lawyer Guys

Habbas & Associates

GJEL Accident Attorneys

Working Hours

Quick Links

Contact Info