Home Networks, Electric & Solar, Inc. (CA) Claim business

4.6 (76 reviews)

About

We are a collaboration of tradesmen: Electricians EVSE Charging Stations ES - Energy Storage Tesla Certified Installer Tesla Powerwall Installer Sunpower Authorized Dealer Solar PV Installers Computer Network and Telephone Cabling Audio Video Home Theater Techs Nest Authorized Ring Authorized Noon Home Certified We prepare your Home and/or...... See More

Services Offered

Troubleshooting & Repairs
Estimates/Load Calculations/Site Assessments
Main & Sub Panel Upgrades
Commercial or Residential Wiring
Lighting (LED & Retrofitting)
Outlets, Switches & Fixtures
Fans
Residential or Commercial
Any Rooftop
Carport PV Solar
Wall Connector (30A – 60A)
100A Load Sharing for multiple Wall Connectors
Mobile Connector (NEMA 14-50 or 14-30)
Destination Charging (Public or Work Place)
Carport EV Charging Stations
Low Voltage Cabling
Home Automation
Energy Storage

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Reviews

4.9 (14 reviews)

4.4 (13 reviews)

4.6 (49 reviews)

A Quick Look at Customer Sentiment

Overall, customers praise Home Networks Electric & Solar for their deep technical expertise, clear and prompt communication, and cost‐effective solutions—especially on smaller projects like Tesla wall connector, battery, and solar installations. However, several reviews point to significant delays, scheduling missteps, and inconsistent follow-up in larger or more complex projects, highlighting the need for improved crew management and accountability.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Home Networks, Electric & Solar, Inc. (CA). Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Most customers report a satisfying overall experience with commendations for clear communication, quality workmanship, and professional service. Numerous reviewers are grateful for the efficient installations they received. However, a few clients express deep dissatisfaction with prolonged delays and unresolved issues, which tarnish their overall impression.

Service Quality & Expertise

Many reviews highlight the team’s technical acumen, particularly with complicated installations such as Tesla Powerwalls, EV chargers, and integrated solar solutions. Specific praise is given to technicians like Branden and to Randy for patiently explaining options and ensuring installations meet all requirements. Negative feedback is mainly directed towards certain smaller-scale projects where mismanagement of simple tasks affected the service quality.

Customer Service & Communication

Communication is frequently mentioned as a key strength. Customers appreciate prompt responses, detailed walk-throughs, and even after-hours assistance from Randy. While most interactions are described as warm and professional, some reviews note instances of poor scheduling communication and a lack of follow-up by certain team members.

Value for Money & Pricing Transparency

Several customers feel that the pricing is fair and competitive, often noting cost savings through smart recommendations or efficient wiring setups. Conversely, a few reviews complain about unexpected extra charges, non-refundable deposits, and allegations of extortionate practices on larger projects, suggesting that pricing transparency could be improved.

Timeliness & Efficiency

For many installations, particularly residential or smaller commercial jobs, the work was done quickly—sometimes within days or a couple of weeks. However, there are notable exceptions where projects, such as modifying an outdated panel or installing a Powerwall, took months with repeated scheduling failures and no-shows, leaving customers frustrated with the efficiency.

Professionalism & Trustworthiness

The business is often commended for its professionalism and trustworthiness, with customers citing courteous interactions, a clean presentation, and confidence instilled by knowledgeable staff. In contrast, some negative reviews describe unprofessional behavior including broken promises, inexcusable delays, and even threats, which undermine trust for those specific cases.

Facility, Environment & Ambience

Although the reviews predominantly focus on service delivery rather than physical facilities, several customers mention the professional appearance of the technicians, complete with company vans and proper identification. The organized work environment and attention to detail in how equipment is handled also contribute to a positive ambience.

Accessibility & Convenience

Many reviews praise the ease of reaching out to the company via phone or online, along with a quick response time that made scheduling consultations simple. A few customers, however, noted challenges with appointment scheduling and sporadic follow-ups, indicating room for improvement in accessibility.

Problem Resolution & Follow-up

When issues arise, many customers acknowledge prompt problem resolution and effective follow-up communication, with technicians readily addressing corrections like conduit painting or electrical adjustments. On the other hand, a segment of clients experienced persistent issues—ranging from lost equipment to repeated no-shows—that were not resolved satisfactorily, overly prolonging the overall project timeline.

Unique Strengths & Areas for Improvement

Unique strengths include a customer-centric approach, innovative solutions that sometimes save clients significant costs, and a high degree of technical competence in handling specialized electrical and solar installations. Areas for improvement focus on ensuring consistent scheduling, diligent crew selection (with specific mention of problems when certain technicians were assigned), and enhanced accountability especially on larger projects. Addressing these concerns would improve trust and reliability for every customer.

Home Networks, Electric & Solar, Inc. (CA) Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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