Green Grounds Landscape Services Claim business

4.6 (73 reviews)

About

Whether you're drawing in customers or impressing the whole neighborhood, a beautiful property starts from the ground up. With more than a decade of experience, we've been making sure the grass is always greener on your side. After our initial walkthrough, our skilled technicians will formulate a plan to keep your lawn the envy of the block....... See More

Services Offered

Artificial Turf Installation
Irrigation Installation
Outdoor Firepit Design
Patio/Terrace Design
Tree Pruning
Residential Services
Outdoor Kitchen Design
Lawn/Sod Installation
Commercial Services
Garden Maintenance
Landscape Construction
Garden Design
Yard Cleaning
Tree Removal
Garden Installation
Outdoor Lighting Installat
Hardscape Construction

Photos & Videos

Reviews

5 (25 reviews)

4.1 (48 reviews)

A Quick Look at Customer Sentiment

Green Grounds received widespread praise for transforming outdoor spaces with exceptional design, expert craftsmanship, and responsive service. Many customers highlighted the team's artistic vision, professionalism, and efficient execution, which resulted in stunning landscapes and heightened satisfaction. Nonetheless, a few reviews raised concerns about high pricing, occasional lapses in communication, and delayed follow-ups, suggesting that while the quality is top-notch, greater consistency in customer care and pricing transparency could further enhance the experience.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Green Grounds Landscape Services. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Reviewers overwhelmingly celebrated the transformation of their yards into inviting, beautifully designed spaces and expressed genuine gratitude for the creativity and dedication shown by the team. Customers relished the entire journey from initial consultation to final reveal, though a minority noted frustrations related to maintenance and pricing discrepancies.

Service Quality & Expertise

Many praised the company for its exceptional craftsmanship and advanced expertise in landscape design, hardscape installation, irrigation, and plant selection. Remarks highlighted the artistic vision of key team members—often mentioned by name—and the ability to turn even modest projects into outstanding outdoor paradises.

Customer Service & Communication

Customers often experienced clear, friendly, and proactive communication, with supervisors and owners personally engaging in design discussions and project updates. However, some reviews noted instances of delayed follow-ups or unanswered queries, especially during maintenance phases, underscoring an opportunity for more consistent communication.

Value for Money & Pricing Transparency

While many clients felt that the quality and artistry of the work justified the cost, there were also concerns about relatively high estimates compared to competitors. Some customers expressed shock at the pricing and advised obtaining multiple bids, urging the company to enhance pricing transparency and align project costs more closely with client expectations.

Timeliness & Efficiency

The team was frequently commended for punctuality and the efficient execution of projects, with several reviews noting completion within days despite initial scheduling or shipment delays. Rapid, on-schedule project completion and dedicated crews contributed significantly to the overall positive experience.

Professionalism & Trustworthiness

Reviewers consistently reported that the staff maintained a high level of professionalism, from uniformed crews to courteous and knowledgeable supervisors who personally ensured quality control. Many appreciated the integrity and genuine care demonstrated throughout the project, although isolated incidents of service gaps were also mentioned.

Facility, Environment & Ambience

Customers loved the finished ambience of their outdoor spaces—ranging from serene gardens and modern hardscape features to innovative lighting solutions. The transformation from mundane or neglected yards to picturesque retreats was highlighted as a key strength of the company.

Accessibility & Convenience

The process of scheduling consultations and receiving bids was generally smooth, with clients finding it easy to get in touch with friendly staff. Despite a few isolated issues regarding delayed maintenance visits or changes in scheduling, the overall experience was marked by flexibility and ease of access for clients with varying needs.

Problem Resolution & Follow-up

Numerous reviews cited effective problem-solving and follow-up, with teams returning to address issues such as irrigation line repairs or plant adjustments. However, a minority recounted delays in addressing mistakes and unsatisfactory resolutions, indicating that consistent post-project support remains an area for improvement.

Unique Strengths & Areas for Improvement

Green Grounds stands out for its creative and personalized approach in designing landscapes that reflect the client’s vision, seamlessly blending artistic detail with technical expertise. Noteworthy strengths include proactive suggestions, going beyond contracted work, and a strong commitment to quality. Areas highlighted for improvement include more competitive pricing, enhanced transparency in estimates, and more rigorous follow-up on maintenance issues to ensure lasting satisfaction.

Green Grounds Landscape Services Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

People Also Viewed

Green & Rock Unlimited Landscape, Inc.

Artisans Landscape Inc

Mike's Inland & Coastal Landscaping

Chop Chop Landscaping

Working Hours

Quick Links

Contact Info