Go Pro Locksmith Claim business

5.0 (113 reviews)

About

Go Pro Locksmith is a family owned business Located at the heart of the Silicon Valley Palo Alto. Our mobile Emergency locksmith services available 7 days a week. Both In store and mobile service are by appointment . We specialize in commercial, residential and automotive locksmith services offered both in-store and at your location. From...... See More

Services Offered

Residential Locksmith Services
Emergency Lockout
Lock Re-Key
Property Management Locksmith
Smark Locks
Lock Repair & Alignment
Commercial Locksmith Services
Master Re-Key
Panic Bars
Door Closers
High Security
Access Control Systems
Card Readers
Automotive Locksmith Services
Key Copies
Remote Keys
Ignition Repair
Programming Keys

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Reviews

5 (1 reviews)

5 (111 reviews)

5 (1 reviews)

A Quick Look at Customer Sentiment

Go Pro Locksmith consistently receives glowing reviews that highlight their exceptional expertise, rapid response times, and honest pricing. Customers appreciate the clear communication, professionalism, and reliable service—from automotive key programming to complex residential lock installations. Overall, the service is highly recommended with only minor areas noted for potential improvement.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Go Pro Locksmith. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Customers overwhelmingly express satisfaction with Go Pro Locksmith, praising the company for delivering prompt, effective, and reliable solutions. Many recount experiences of urgent needs being met within hours, leaving them thankful and relieved after complicated lock-related issues.

Service Quality & Expertise

The reviews frequently mention the high level of expertise provided by technicians like Phil, who is repeatedly described as knowledgeable and skilled in handling both straightforward and complex locksmith tasks—from rekeying residential doors to programming modern vehicle keys and installing smart locks.

Customer Service & Communication

Reviewers commend the team's friendly and clear communication. Customers appreciate timely call-backs, detailed explanations, and personalized advice provided during consultations, underscoring a strong commitment to customer care.

Value for Money & Pricing Transparency

Many customers note that the pricing offered is fair and competitive, often significantly lower than dealer quotes. The estimates are transparent, and customers feel they receive excellent value for money without any hidden costs.

Timeliness & Efficiency

Quick responses and efficient work are consistently highlighted. Several reviews recount same-day service and prompt arrival times—even in emergency situations—ensuring that lock repairs and installations are accomplished with minimal delay.

Professionalism & Trustworthiness

The service is repeatedly described as professional, courteous, and trustworthy. Clients feel at ease knowing that the team is committed to getting the job done right, with many mentioning the technicians’ willingness to follow up or correct any issues at no extra cost.

Facility, Environment & Ambience

While most reviews focus on service delivery, some customers also noted the well-equipped mobile labs and organized service vans that add to the overall professional ambiance, reinforcing customers’ confidence in the high standard of operations.

Accessibility & Convenience

Customers appreciate how easy it is to get in touch with Go Pro Locksmith, with many remarks about the quick responses, streamlined scheduling process, and overall accessibility—even during off hours or weekends.

Problem Resolution & Follow-up

From lost car keys to malfunctioning door locks, the technicians are noted for their ability to resolve a variety of issues efficiently. Numerous reviews mention follow-up visits and free adjustments when initial parts were problematic, reflecting a dedication to complete customer satisfaction.

Unique Strengths & Areas for Improvement

Standout strengths include exceptional customer personalization, fair pricing, and a willingness to go the extra mile—often demonstrated by free repairs or adjustments. A few minor notes mention brief delays or the occasional need for multiple visits, but these remain overshadowed by the overall excellent service quality.

Go Pro Locksmith Claim business

About

Services Offered

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Reviews

A Quick Look at Customer Sentiment

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