Gladiator Pest Control Claim business

4.9 (370 reviews)

License# 5646

About

We are locally owned and operated offering residential and commercial services

Services Offered

Ant extermination
Bee control or removal
Flea extermination
Mice or rat control or removal
Pest extermination
Indoor pest preventative treatment
Spider extermination
Wildlife control or removal
Bed bug extermination
Cockroach extermination
Hornet or wasp extermination
Mosquito extermination
Pest preventative services
Outdoor pest preventative treatment
Tick or mite extermination

Photos & Videos

Reviews

5 (10 reviews)

4.8 (87 reviews)

4.8 (273 reviews)

A Quick Look at Customer Sentiment

The reviews reflect overwhelmingly positive experiences with Gladiator Pest Control, with many customers praising their expert, prompt, and friendly service. Long-term clients value the team's skilled technicians and effective pest eradication, while a few reviews note areas for improvement in billing practices and communication about service scope.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Gladiator Pest Control. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Customers express a strong overall satisfaction with Gladiator Pest Control, with many long-term clients consistently relying on their service over several years. The general sentiment is one of relief and gratitude for effectively eradicating longstanding pest issues, though a few reviewers have experienced billing discrepancies that slightly mar the overall experience.

Service Quality & Expertise

Reviewers frequently highlight the exceptional expertise of the team. Technicians such as Ralph, George, Eddie, Alejandro, and others are commended for their thorough, knowledgeable, and effective approach in addressing ant, rodent, bed bug, and other pest infestations. Their hands-on inspections and tailored solutions demonstrate strong service quality.

Customer Service & Communication

The service is noted for its prompt and clear communication, with many customers appreciating pre-appointment call-backs, texts, and emails. Friendly and responsive support is a common theme, though a few incidents regarding unclear billing communications have been mentioned. Overall, the company is recognized for being accessible and easy to talk to.

Value for Money & Pricing Transparency

Most reviews indicate that customers feel they receive excellent value for money, with pricing described as fair and reasonable given the quality of service provided. However, some clients have raised concerns about invoicing practices and unexpected charges, suggesting that greater transparency in billing could further enhance customer trust.

Timeliness & Efficiency

Many customers commend the company for its quick response times and timely appointments, with technicians arriving promptly and often even ahead of schedule. This efficiency in service delivery is frequently cited as a key factor in resolving pest issues quickly and effectively.

Professionalism & Trustworthiness

The professionalism of both the technicians and the support team is widely praised. Clients describe the staff as reliable, courteous, and thoroughly professional, which has established a strong sense of trust and loyalty among their customer base.

Facility, Environment & Ambience

While the nature of the service is primarily on-site, several reviews note that the technicians conduct organized and detailed inspections during property walkthroughs. The emphasis remains on maintaining a clean and professional work environment at clients' homes rather than a physical business facility.

Accessibility & Convenience

Customers appreciate the ease of getting in touch with Gladiator Pest Control. The company is known for swift callbacks, with instances of responses within minutes, as well as for convenient scheduling methods including texts and phone calls, making the process seamless for clients.

Problem Resolution & Follow-up

Effective problem resolution is a consistent theme, with many customers reporting successful eradication of various pests. The follow-up support—including timely resprays and advice on preventive measures—ensures that issues do not reoccur, reinforcing customer confidence in their service.

Unique Strengths & Areas for Improvement

Unique strengths include the team’s extensive expertise, personable and proactive service, and the consistent ability to effectively eliminate pest problems. As areas for improvement, several reviews mention the need for better handling of billing procedures and clearer communication regarding the scope of services to ensure that customers fully understand what is covered during each visit.

Gladiator Pest Control Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

People Also Viewed

Times Up Termite, Inc.

My Termite Company

Clear Skies Pest Elimination

Green Earth Pest Control, Inc.

Working Hours

Quick Links

Contact Info