Get Pro Landscaping & Management Inc. Claim business

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Get Pro Landscaping & Management Inc.. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

The general sentiment is very positive with many clients expressing satisfaction and gratitude for the transformative work done on their properties. Several customers are excited about enjoying their improved yards, while one review detailed major issues that impacted the overall experience.

Service Quality & Expertise

Many reviews commend the expert execution of landscaping projects including artificial grass installations, stone concrete designs, paver and sprinkler system placements, as well as tree removal and planting. Apolo’s well-informed recommendations consistently contributed to impressive and attractive outcomes.

Customer Service & Communication

Customers appreciated Apolo’s daily communication, clear explanations, and attentive support throughout the project. Despite high marks in this area, one review mentioned poor communication, which led to cascading issues on a large-scale project.

Value for Money & Pricing Transparency

Reviewers frequently noted that the pricing was very competitive and provided excellent value, even in a challenging economic climate. However, there was one case in which a customer felt that the high cost did not match the quality of the completed work.

Timeliness & Efficiency

Timely completions and punctuality were repeatedly highlighted, with many projects finished on schedule and with efficient work processes. In contrast, a single review cited delayed starts and week-long mid-project delays that resulted in a less satisfactory experience.

Professionalism & Trustworthiness

Apolo and his team were most often described as professional, hardworking, and trustworthy. Regular check-ins and consistent reliability built strong client confidence, though one dissatisfied customer reported unresolved issues despite full payment.

Facility, Environment & Ambience

Completed projects were noted to significantly enhance the curb appeal and overall ambience of homes, with several clients mentioning that the revitalized outdoor spaces not only boosted property aesthetics but even evoked admiration from neighbors.

Accessibility & Convenience

Ease of contact and quick response times were strong points for the business; one reviewer specifically mentioned that Get Pro Landscaping was the only company to answer the phone promptly, ensuring a convenient scheduling and consultation process.

Problem Resolution & Follow-up

Many customers felt well-supported with follow-up check-ins and a commitment to client satisfaction. In contrast, one review detailed multiple unresolved repair issues, such as irrigation leaks and improperly installed landscape elements, calling for improved problem resolution protocols.

Unique Strengths & Areas for Improvement

Unique strengths include personalized attention, creative design solutions, competitive pricing, and exceptional client communications led by Apolo. Areas for improvement involve enhanced quality control, a more thorough follow-up on unresolved project issues, and maintaining consistent standards across all job sites.