Galine, Frye, Fitting & Frangos, LLP Claim business

5.0 (130 reviews)

License# 262997

About

GFF&F specializes in cases involving serious and life changing injuries as a result of someone else's negligence and employment matters on behalf of employees. Our firm has over 75 years of combined experience in personal injury and employment litigation, including obtaining significant results for our clients in settlements and jury...... See More

Services Offered

Car Accident
Truck Accident
Motorcycle Accidents
Pedestrian Accident
Bicycle Accidents
Electric Scooter Accident
Drunk Driver Accident
Professional Malpractice
Wrongful Death
Construction Accident
Bad Faith Insurance
Employment litigation
Health, injury and disability

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Reviews

5 (13 reviews)

5 (5 reviews)

4.9 (112 reviews)

A Quick Look at Customer Sentiment

The reviews consistently highlight exceptional expertise, transparent communication, and genuine empathy across the firm. Clients appreciated having their cases handled by skilled attorneys like Ilya, Justine, Dean, and others, with many praising the prompt, professional, and caring service provided during stressful times. Although most feedback was overwhelmingly positive with effective resolutions and a welcoming environment, a few clients noted areas for improvement, particularly in responsiveness to initial inquiries.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Galine, Frye, Fitting & Frangos, LLP. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Clients consistently report a very positive overall experience, emphasizing relief, gratitude, and a deep sense of trust. Many were comforted by the firm's empathetic approach and the belief that they were in truly capable hands during challenging legal circumstances.

Service Quality & Expertise

The depth of legal expertise was a recurring theme, with multiple reviews specifically naming Ilya Frangos for his vast knowledge and dedication. Other team members like Dean, Justine, and Chantel were also recognized for their impressive command of their respective practice areas, which ensured that cases were handled with precision and a high level of competency.

Customer Service & Communication

Reviewers applauded the firm’s clear and prompt communication. Clients appreciated being kept informed through every stage of their case, with team members checking in regularly, answering inquiries quickly, and providing guidance that resonated with both professionalism and genuine care.

Value for Money & Pricing Transparency

While cost was not a major focus, several clients expressed satisfaction with the fairness of the settlements achieved and the firm’s commitment to securing the best possible outcome. Their discussions about maximizing settlements and ensuring financial well-being underscore a perceived strong value proposition.

Timeliness & Efficiency

Many reviews highlighted the efficient handling of cases, noting that issues were addressed quickly and effectively, sometimes without even needing to go to trial. The prompt follow-ups and swift resolutions gave clients confidence during what is often a stressful process.

Professionalism & Trustworthiness

Professionalism was a key strength, with numerous reviews emphasizing the integrity and honesty of the firm. Clients stressed that the attorneys were not only knowledgeable but also reliable, transparent, and committed to acting in the best interests of those they represented.

Facility, Environment & Ambience

Comments about the physical and virtual settings were positive, with the new San Jose office described as welcoming and comfortable. The firm’s ability to handle many aspects remotely, allowing clients to remain in their own safe spaces, was also appreciated.

Accessibility & Convenience

Reviewers noted that the firm was very accessible, with quick responses to inquiries via phone or through their website. The ease of getting help—whether through scheduled consultations or immediate phone support—added to the overall convenience of working with the firm.

Problem Resolution & Follow-up

Clients experienced successful and well-resolved outcomes, with several cases being settled favorably without the need for extended litigation. The consistent follow-up from attorneys like Dean and Michelle, as well as the earnest outreach after an inquiry, reinforced the firm’s commitment to client support even beyond the initial consultation.

Unique Strengths & Areas for Improvement

Standout qualities include the exceptional legal expertise, heartfelt customer service, and the willingness of the team to go the extra mile for their clients. However, one or two reviews mentioned delays in returning initial inquiries, suggesting that a more consistent follow-up could further enhance the client experience. Still, the firm’s genuine approach and ethical practices make it a trusted choice even among those with legal background experience.

Galine, Frye, Fitting & Frangos, LLP Claim business

About

Services Offered

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Reviews

A Quick Look at Customer Sentiment

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