Flores Artscape Claim business

4.6 (515 reviews)

License# 1036727

About

Flores Artscape was established in 2004 by husband and wife team Rumaldo and Miriam Flores after over 25 years of prior experience in landscaping and gardening. It started as part-time work and has developed into a full-time commitment to our customers. Our team is skilled in a variety of trades such as hardscape, softscape, planting,...... See More

Services Offered

Artificial turf installation
Automatic gate installation
Fence installation
Exterior wall construction
Fence and gate installation
Driveway construction or installation
Manual gate installation
Patio, porch, or terrace construction
Walkway construction or installation
Irrigation construction
Landscape construction or installation
Landscape design
Landscape maintenance
Greenscape construction
Design services
Construction or installation
Masonry/concrete removal
Shrub care
Shrub planting

Photos & Videos

Reviews

4.6 (9 reviews)

4.6 (114 reviews)

4.5 (392 reviews)

A Quick Look at Customer Sentiment

Flores Artscape is widely praised for its transformative outdoor designs, exceptional craftsmanship, and proactive customer service. Clients love the creative visual concepts, timely completions, and consistent follow-up offered by dedicated team members, even as a few reviews note minor quality or scheduling concerns and higher pricing compared to competitors.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Flores Artscape. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Customers are delighted by the complete transformation of both front and back yards, with many expressing pride, happiness, and relief at having a beautiful, usable outdoor space. The overwhelming sentiment is one of satisfaction and renewed excitement about home improvement, with several clients even planning future projects with Flores Artscape.

Service Quality & Expertise

Reviewers commend the company for its high-quality workmanship and creative approach to complex projects. With impressive visual concept designs and expert integration of existing elements, the team—highlighted by individuals like Eric, Cody, and Nancy—demonstrates deep knowledge and an ability to tailor solutions to client needs.

Customer Service & Communication

The communication process stands out in many reviews. Clients appreciate the prompt responses via texts, emails, and phone calls, and the proactive updates provided during every phase of the project. The friendliness and attentiveness of the team, along with regular check-ins and readiness to adjust plans, have earned high praise.

Value for Money & Pricing Transparency

Many customers found the bids to be competitive and clearly broken down, which helped set clear expectations throughout the project. Although the quality of work is widely appreciated relative to the cost, a few reviews noted that the pricing can be on the higher side, particularly for more extensive projects.

Timeliness & Efficiency

Many projects were completed in record time—from a few days to around two weeks—with teams working on weekends and managing complex schedules effectively. While the majority of feedback highlights fast execution, a handful of reviews mentioned minor scheduling glitches or delays that were promptly addressed.

Professionalism & Trustworthiness

The professionalism and integrity of Flores Artscape are recurring themes. Reviews emphasize respectful, well-organized project management and the reliability of team members who take personal responsibility for every detail. The company’s status as a family-run business shines through in its commitment to client satisfaction and ethical practices.

Facility, Environment & Ambience

Clients report that the physical transformations create inviting and aesthetically pleasing outdoor environments. Whether it is a revamped front yard, a lush backyard oasis, or a modernized patio with pavers and decorative elements, the attention to landscape details and overall presentation has left many feeling proud of their newly enhanced spaces.

Accessibility & Convenience

The process of starting and executing projects is noted for its convenience. Customers appreciated the ease of scheduling appointments, prompt call-backs, and the straightforward online communication tools that helped streamline the entire experience—even for remote clients coordinating details from afar.

Problem Resolution & Follow-up

When issues arose, such as minor cracks in decomposed granite pathways or post-installation touch-ups like fixing broken plants, the team was quick to follow up and resolve the challenges. This proactive approach to addressing concerns reinforces the company's dedication to customer satisfaction.

Unique Strengths & Areas for Improvement

Flores Artscape’s unique strengths lie in its creative design capabilities, personal service from trusted team members, and efficient project management that often exceeds expectations. Suggestions for improvement include a sharper focus on measurement accuracy and mitigating occasional scheduling mishaps. In rare cases, concerns were raised about workmanship quality in specific areas, though these criticisms were outnumbered by numerous positive experiences.

Flores Artscape Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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