Five Star Pest Control Claim business

4.7 (57 reviews)

License# 6642

About

Five Star Pest Control will take care of your home like we would our own. We deliver quality work, honesty, and thoroughness to every Los Angeles, CA Pest Control job we complete. History Established in 1975. Five Star Pest Control in Los Angeles began in 1975. We operated our pest control service until 2003 when we sold our asserts to...... See More

Services Offered

Ant extermination
Bee control or removal
Flea extermination
Mice or rat control or removal
Pest extermination
Pest preventative services
Outdoor pest preventative treatment
Termite extermination
Wildlife control or removal
Bed bug extermination
Cockroach extermination
Hornet or wasp extermination
Mosquito extermination
Pest inspection
Indoor pest preventative treatment
Spider extermination
Tick or mite extermination

Photos & Videos

Reviews

4.5 (8 reviews)

4.8 (49 reviews)

A Quick Look at Customer Sentiment

Customers consistently praise Five Star Pest Control for their prompt, professional, and effective service. Howard, in particular, is recognized for his expertise, responsiveness, and generous approach—providing detailed guidance even when scheduling challenges arise. Reviews highlight successful pest elimination in both residential and commercial settings along with reliable communication and courteous follow-up, making the service a trusted choice for pest management.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Five Star Pest Control. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

The overall sentiment among customers is highly positive. Clients express relief and satisfaction with the service, highlighting a strong sense of trust and loyalty after experiencing effective pest management and attentive support.

Service Quality & Expertise

Reviewers consistently commend the high level of expertise displayed by the team, especially by Howard, who is noted for his hands-on approach in addressing various pest issues, from moth infestations to rat problems. His proactive research and strategic recommendations have been pivotal in delivering lasting solutions.

Customer Service & Communication

Communication is frequently mentioned as a major strength. Customers appreciate the prompt responses and clear, detailed instructions provided by Howard. Whether through phone calls or on-site consultations, the team’s willingness to guide clients every step of the way stands out.

Value for Money & Pricing Transparency

Many reviews highlight the perception of fair pricing tied closely to the high-quality service received. Clients feel that the value provided—given the effective results and personalized advice—justifies the cost, further bolstered by occasionally flexible billing arrangements.

Timeliness & Efficiency

Timeliness is a recurring theme, with numerous customers citing same-day or next-day service as evidence of the company’s dedication to efficiency. This promptness is particularly appreciated during urgent situations such as sudden pest sightings and active infestations.

Professionalism & Trustworthiness

Professionalism and trust are cornerstones of the reviews. Howard and his team are frequently described as courteous, reliable, and committed to exceeding customer expectations. Their thoroughness and respectful conduct help foster a strong sense of trust among clients.

Facility, Environment & Ambience

While most comments focus on the service itself, a few reviews mention the positive impression left by the well-maintained appearance of the technicians and the care taken during on-site visits, contributing to a secure and professional environment.

Accessibility & Convenience

Customers note that scheduling appointments and reaching out for help is straightforward and hassle-free. The ease of communication—whether via phone or in person—adds to the overall convenience and accessibility of the service.

Problem Resolution & Follow-up

The ability to effectively resolve issues is highlighted throughout the reviews. Clients appreciate decisive actions taken to curb infestations, as well as the thorough follow-up checks that ensure pest problems are fully managed over the long term.

Unique Strengths & Areas for Improvement

Unique strengths include Howard's willingness to go the extra mile by providing detailed research and practical advice, even when immediate on-site assistance isn’t possible. Some reviews suggest that even more streamlined scheduling or clearer follow-up communication could further enhance the customer experience, though these are minor compared to the overall positive impact.

Five Star Pest Control Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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