Ecoshield Pest Control North Los Angeles Claim business

3.5 (2108 reviews)

License# 603277230

About

EcoShield is the best choice for year-round pest solutions that are both botanical & guaranteed effective! Our pest professionals are trained to provide safe & convenient service with an unparalleled customer experience. Get your custom free quote today!

Services Offered

Ant extermination
Cockroach extermination
Hornet or wasp extermination
Mosquito extermination
Pest inspection
Indoor pest preventative treatment
Spider extermination
Tick or mite extermination
Bed bug extermination
Flea extermination
Mice or rat control or removal
Pest extermination
Pest preventative services
Outdoor pest preventative treatment
Termite extermination
Wildlife control or removal

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

EcoShield receives overwhelmingly positive reviews for its prompt, courteous, and expert pest control services. Customers repeatedly mention the exceptional work of technicians such as Mason, Fernando, and Reynaldo, noting thorough inspections and effective treatments that leave their homes pest‐free. While many highlight excellent communication and friendly customer service—with representatives like Nico and Ariana creating a supportive experience—a few reviews call for enhanced pricing transparency, clearer contractual terms, and improvements in follow-up procedures.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Ecoshield Pest Control North Los Angeles. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Across the board, clients have expressed deep satisfaction with EcoShield. Many reviewers feel relieved and grateful, noting that their pest issues—from ants and spiders to rodents and wasps—have been effectively managed. Long-term customers even celebrate several years of consistent, reliable service, underlining that the overall experience is both positive and reassuring.

Service Quality & Expertise

Technicians such as Mason, Fernando, Juan, and Reynaldo are consistently praised for their deep expertise and meticulous approach. Customers appreciated not just the routine pest control but also extra efforts, like returning to fix missed areas or providing additional advice on pest prevention. Their thorough inspections, customized treatments and attention to detail have made a significant impact on service quality.

Customer Service & Communication

The friendly and responsive customer service team receives high marks, with mentions of representatives like Nico, Ariana, Christy, and Noel who ensure clarity in communication. Clients have commended the ease of rescheduling and account updates, although a few noted that the automated phone system can be challenging to navigate, suggesting that a smoother experience would enhance overall customer support.

Value for Money & Pricing Transparency

Many reviews highlight the perceived value provided by EcoShield, citing fair pricing and detailed explanations of the services rendered. However, there are isolated complaints about unexpected upgrades in fees or contract terms that were not initially clear. This indicates that while cost-effectiveness is a strength, clearer pricing and contract transparency could improve trust further.

Timeliness & Efficiency

Prompt arrivals and efficient service are recurring themes in the reviews. Customers appreciate technicians who stick to their scheduled appointments, with several noting that timely follow-ups and quick resolutions contribute to a hassle-free experience—even when adjustments in the schedule are required.

Professionalism & Trustworthiness

Professionalism is a hallmark of EcoShield's service delivery. Reviewers frequently mention the courteous, respectful, and knowledgeable demeanor of technicians such as Fernando, Reynaldo, and Juan. This consistency in professional conduct has built a strong foundation of trust between the company and its clients.

Facility, Environment & Ambience

Although the focus is primarily on pest eradication, comments about the care taken around clients' properties are notable. Technicians often go beyond routine spraying by cleaning webs, checking traps, and even dusting hard-to-reach areas—all of which contribute to a well-maintained home environment and overall positive ambience.

Accessibility & Convenience

Customers have found it relatively easy to schedule and manage their services via text messaging or phone calls. Representatives like Jan, Noel, and Yesha have been acknowledged for their efficiency in assisting with billing issues and appointments. Still, some users have experienced challenges with overly complex automated systems, indicating an opportunity for a more user-friendly interface.

Problem Resolution & Follow-up

EcoShield stands out for its commitment to resolving issues completely—technicians routinely conduct follow-up treatments and carefully inspect previously serviced areas for any lingering problems. In addition to routine touch-ups, team members often offer guidance on additional control measures, ensuring that clients feel supported in the long term.

Unique Strengths & Areas for Improvement

Strengths cited include the exceptional knowledge and dedication of the service technicians, personalized advice, and a friendly, professional attitude that reassures clients. On the other hand, a few reviewers suggest that improvements are needed in areas such as clearer pricing and contract explanations, better control over automated phone systems, and consistency in service quality. Some also advise increasing transparency regarding service scheduling and follow-up visits to boost overall customer confidence.

Ecoshield Pest Control North Los Angeles Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

People Also Viewed

Times Up Termite, Inc.

My Termite Company

Clear Skies Pest Elimination

Green Earth Pest Control, Inc.

Working Hours

Quick Links

Contact Info