Eco Gardeners Claim business

4.4 (32 reviews)

About

Specialties San Diego's first and only "All Organic" garden solutions company. We Do Not use gas-powered equipment, leaf-blowers nor chemicals. We use only organically based products. We are truly Unique and Boutique gardeners, we are...EcoGardeners...and we're reducing San Diego's carbon footprint...one property at a...... See More

Services Offered

Driveway construction or installation
Interior wall construction
Patio, porch, or terrace construction …
Irrigation construction
Irrigation repair or maintenance
Landscape design
Landscaping building construction
Greenscape construction
Lawn care
Construction or installation
Disease management - shrubs
Shrub planting
Shrub removal
Tree care services
Tree transplanting
Tree planting
Shrub transplanting
Shrub pruning or trimming
Insect management - shrubs

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Reviews

5 (2 reviews)

3.7 (9 reviews)

4.4 (21 reviews)

A Quick Look at Customer Sentiment

Eco Gardeners receives high praise for transforming outdoor spaces with expert landscaping, sustainable irrigation systems and creative design, with many clients appreciating the team's responsiveness, professionalism and attention to detail. While most reviews highlight excellent value, quality work and eco-friendly practices, a few customers noted issues with communication, follow-up and service consistency.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Eco Gardeners. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Most clients express high satisfaction with the transformative impact Eco Gardeners has on their outdoor spaces, from turnarounds on overgrown lots to beautifully executed irrigation and planting projects. Many reviews are filled with gratitude and enthusiastic recommendations, though a few customers have reported unsatisfactory experiences related to communication and service delivery.

Service Quality & Expertise

Customers frequently mention the outstanding quality of work, highlighting innovations such as computer-assisted irrigation systems, the use of low flow products and a keen eye for design details. Their expertise is evident from projects that replicate designs exactly as envisioned, and from the eco-friendly approach seen in their organic and natural planting practices.

Customer Service & Communication

Numerous reviews applaud the team for being highly responsive and sensitive, especially for out-of-state clients. However, there are instances where customers felt that communication lapsed, with delayed responses to emails or phone calls, leading to dissatisfaction in a few cases.

Value for Money & Pricing Transparency

Many reviewers appreciate the cost-effective planning and the ability to work within limited budgets, even suggesting phased work options to spread out the investment. There are also mentions of rebates and clear pricing, although a few customers were concerned about hidden limitations in the service offerings.

Timeliness & Efficiency

Clients often note that projects are completed quickly and efficiently, with work ranging from patio irrigation to full-scale landscape transformations being delivered on schedule. On the flip side, a couple of reviews indicate delays in follow-up and concerns over a lack of attention to cleanup after service completion.

Professionalism & Trustworthiness

The reviews frequently commend the professional attitude of the crew and leadership, with personal acknowledgments such as those for Tiger and Peter enhancing the reputation of the business. However, issues such as the improper handling of property and inadequate follow-up have raised concerns for a small minority of clients.

Facility, Environment & Ambience

Customers are impressed by the before-and-after transformations that result in environments looking like upscale, golf-course style landscapes. The overall presentation of the finished projects, including the attractive use of natural elements and clean installations, contributes to the positive ambience noted in many reviews.

Accessibility & Convenience

While many out-of-state and local customers found the service easily accessible and appreciated the scheduling flexibility, there are remarks about difficulty in reaching the company by phone and restrictive service policies that left some clients feeling alienated despite being in close proximity.

Problem Resolution & Follow-up

Several clients report effective problem resolution with proactive recommendations and follow-up support, particularly in addressing issues like outdated irrigation systems. Conversely, a few reviews mention unsatisfactory follow-up, with unreturned messages and unresolved concerns regarding work quality and cleanup.

Unique Strengths & Areas for Improvement

Eco Gardeners is celebrated for its unique blend of eco-friendly solutions, innovative technology in irrigation, and personalized design execution. Standout qualities include the dedicated leadership of team members like Tiger and Peter, and a strong commitment to sustainable practices. Areas for improvement include enhancing communication responsiveness, ensuring consistent service quality and addressing minor oversights such as cleanup and careful handling of property structures during installations.

Eco Gardeners Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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